- NewspaperCloudflare (CDN)
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperUsing the Theme Translations with WPML
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hi
Try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test again. If you still can’t manage to solve this please provide your site url so I can have a closer look.
Thanks!
Hi,
This issue seems to be connected to the new version of wp and the htaccess file as this topic suggests: https://forum.tagdiv.com/topic/header-broken-after-update/
Or another case, a plugin conflict: https://forum.tagdiv.com/topic/cannot-modify-header-information-2/
Please try to check your htaccess or disable all plugins except visual composer, clear cache and reset cdn files.
Let us know how it goes.
Thank you!
Hi,
For some reason the theme simply does not use thumbnails on your site: http://screencast.com/t/CeC3IEtTSk It always uses the original image scaled down. Please disable all plugins except visual composer, clear cache and reset cdn files. Then use the force regenerate plugin to regenerate your thumbnails.
If you still have issues with this, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue. Also include a link to this topic so we can identify you.
Thank you!
Hi,
Well unfortunately you cannot trim down the files as all the code is needed. If you delete code from the files, then chances are your site will break.
The js error you are getting is most likely a plugin conflict. Please try this without any plugins. Disable all of theme except visual composer, clear cache and reset cdn files. Then test your site again. Plugin conflicts can also slow things down quite a bit.
Thank you!
Hi
You can enable gzip compression to reduce the resource size loaded by the theme. For more detail in this regard you can check our page-speed documentation: https://forum.tagdiv.com/how-to-make-the-site-faster/ Also minifing these resources by using cdn it may help: https://forum.tagdiv.com/cloudflare-cdn/
We decided to keep all css/js code in single files to limit the requests made by the theme to server. For example if we divide the css in five files could appear some of these situations:
– on a simple page it may be required only one file which will be loaded very fast and its size it’s also very low. This is a good thing.
– on a complex page with many elements on it most likely will be required all five css files. That means five requests to the server instead of one. This may not be a big issue on sites with low traffic but if a site hit let’s say 10000 visitors per day this will be a big issue.
Thanks!
Hi
As long as you have a valid license for our theme you can download the updates with no restrictions.
With regard at Visual Composer make sure that you’re using V 4.11.2 which is included in theme’s path, deactivate all other plugins, clear all caches purge cdn files if you’re using then test again.
If you can manage to solve this issue please provide your site url so I can have a closer look.
Thanks!
Hi,
I can see the issue on your site, but not on my end. In our demo the category is not specified in the permalink structure so I cannot give you an example from there but I tested this on my end. i could not find any issues with it. The permalink structure remains the same and the correct category is being grabbed both for the related articles and the next/prev posts. http://screencast.com/t/WTpTuYh6 – http://screencast.com/t/jWuqabiTadthe correct category is displayed and so is the case for the next prev posts. (latest version installed)
Please try to disable all plugins excepot visual composer, clear cache and reset cdn files to rule out a plugin conflict. Also if you have a custom permalink structure, try to re-save them and check the result.
I;m not sure why you are getting this, but you can also test with a brand new category and a few posts added to it to see if the problem is still there.
Let us know how it goes.
Thank you!
Hi,
If you check our online demo with google pagespeed you will see there are no issues with it regarding responsiveness: http://demo.tagdiv.com/newspaper/
The demo represents the ‘untouched’ version of the theme, a ‘clean version’ if you will. If there is a theme problem, then our demo should also have it.
Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test your site again and compare the results. Plugins can cause such issues when they come in conflict withe the theme or each other.
Thank you!
Hi,
You are facing the CDN issue when fonts are loaded from another source. Please follow this topic to fix it:
https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Thank you!
Hi,
Maybe this is your issue:
https://forum.tagdiv.com/topic/cant-save-theme-settings/
If the wordfence plugin is not the one causing it, please disable all plugins except visual composer, clear cache and reset cdn files.
Thank you!
Hi,
Please try to deactivate all your plugins except visual composer, clear cache and reset cdn files if you use it.
This could be a plugin conflict.
Let us know how it goes.
Thanks.
Hi,
Please try to deactivate all plugins except visual composer, clear cache and reset cdn files if you use it.
If the problem is still there, please try to increase your system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/
(All of the reports on this error were caused by wordfence so in your case it could have been the cache not being cleared)
Thank you!
Hi
I am not sure why this happens on your site as the theme is tested and pagination works fine on search page.
Try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re suing the test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Hi,
Please deactivate all plugins except visual composer, clear cache and reset cdn files. These issues are mostly caused by plugin conflicts.
Thank you!
Hi,
Sorry for the late answer but we had Monday off as we celebrated Easter here. Please try to deactivate all plugins except visual composer, clear cache and reset cdn files. this issue is mostly caused plugin conflicts. If the problem is still there afterwards, please provide a link to your site so we can inspect it.
Thanks.
I am having issues with my CDN and displaying the Search Icon. Do you know which file this is specifically so I can remove it from being sent to our CDN? Thanks!
Hi
it could be a plugin conflict so try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using, deactivate the child theme then test again.
Thanks!
Hi,
We have not encountered such an issue before. Maybe you have a custom code in the theme files soewhere or a plugin that does this. Please try to restore the theme to it;s default state by removing any custom code and deactivating all plugins except visual composer, clear cache and reset cdn files.
(also check the custom code section in the theme panel and remove the code from there as well)
Let us know how it goes.
Thank you!
Hi
Make sure that yo’re using V 4.11.2 of Visual Composer which is included in theme’s path, also try to deactivate all plugins except VC, clear all caches, purge cdn files if you’re using and test again. Here is our update documentation for Visual Composer: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/
Let me know how it goes and if you still can’t manage to solve this issue please provide your site url so I can have a closer look.
Thanks
!
Hi,
I have tested the danish language on our end but it loads as expected: http://screencast.com/t/v4JmJ2pZG
Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also follow this guide and increase your system status parameters: https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hi
Please make sure that you’ve updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-newsmag-documentation/ Also update Visual Composer plugin at V 4.11.2 which is included in theme’s path: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all others plugins except VC, clear all caches, purge cdn files if you’re using then test again.
Let me know how it goes.
Thanks!
If you do not use a cdn, then you have nothing to reset… Simply disable the plugins and clear cache. then check your post in firefox again. Also if you have custom js modification, restore them to the theme defaults.
Thanks
What are “CDN files”?
Better yet, disable all plugins except visual composer, clear cache and reset cdn files.
Thank you!
