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Hello!
Please check in the website manager which header is assigned on that page and set the default pro global. You can change those settings with the ones you need. Instead of #, you can place the links there.
Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
Hi Bettina, thanks for getting back
See screen video here
https://app.screencast.com/HZ3BwSswedfC2
All permissions are set correctly
However, we could never update the Newspaper Theme directly here but had to do this from the multisite network site. Then come back to here and go through the normal plugin activation process afterwards. This works because Tag Div Composer and Cloud Library are already there and only need to be updated.
However for all our other plugins, installation is usually happening on network level. Then we can activate the plugin for each site or network wide.
Please advise on next steps or perhaps you can provide the download links to the Mobile Theme and AMP plugin
Thanks
Sven
Hello @anshab09 !
Yes, you can do that if you will use cloud templates.
Check the guide to see which shortcodes we have available: https://forum.tagdiv.com/reviews-2/
https://forum.tagdiv.com/user-reviews/
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
Hi,
So, please disable the mobile theme plugin and check the results.
Also, please provide the link to your website and screenshots.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edited with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Getting this error on frontend using Momentum pro
Flex Block BuilderThe Cloud Library Module Template set for this block is not valid or it no longer exists. Please select another Module Template.
Please guide
Hi there,
If we don’t actively use the tagDiv cloud library, then presumably we can deactivate and remove the plugin without affecting the theme styling and functions?
Using WP6.1.3 in Multisite mode and Newspaper 12.3 theme on the main site, both 3 plugins (see in topic title) may suddenly deactivate themselves without any warning or notice. It results in a tiring monitoring and front page inconsistencies. Any Idea what can cause this problem ?
Aside note : I didn’t change any plugin nor install new one … Deactivating all plugins give the same result. One month ago, I had to rollback from WP 6.2.2 to 6.1.3 because of problems with some plugins.
Hello,
Please try to exclude also, this file wp-content/plugins/td-cloud-library/shortcodes/category/tdb_category_sibling_categories.php
if the problem is not solved after that, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel access.
Thank you!
Hello,
Have you checked if don’t have a plugin conflict? Did you update a plugin or the theme recently?
Also, you can try to reinstall Cloud Library and the tagDiv Composer plugins. Delete them and reinstall from Newspaper -> plugins
Thank you!
It seems that your plugin Cloud Library is having serious issues.
Hello,
We recommend using cloud/PRO templates in order to have the possibility to edit them with the tagDiv Composer, which contains a lot of functions and features, tagdiv standard pack loads all the styles even if it is not used.
Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
Hi,
Usually this situation appears when there is an extra plugin used that is interfering with the tagDiv plugins.
If you are using tagDiv Cloud Library, please check to see if you also have the WP Bakery plugin enabled, because this can interfere with the theme.
Thank you!
Hello!
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
Hello,
Please deactivate, delete and reinstall tagDiv Cloud Library from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
Thank you!
Hello @AEYJAYZ !
Yes. They can be found in Cloud Library or you can create a new/blank about page template: https://prnt.sc/b8laiMhPJp0s
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
Hello @central!
You can set a 404 template from Cloud templates.
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
Hello Team,
Can you please help with this issue coming from long time, plugin are deactivate automatically random time period
after few days its deactivate automatically. We didn’t do anything for theme or plugin instead of its deactivate
please can you solve this issue ASAP. My client is very unhappy regarding this issue.
Hi,
The path to the theme images and fonts is this one:
-> wp-content/themes/Newspaper/images/
-> wp-content/themes/Newspaper/images/icons
-> wp-content/plugins/td-composer/legacy/Newspaper/assets/images
if you use tagDiv Standard Pack
-> wp-content/plugins/td-standard-pack/Newspaper/assets
-> wp-content/plugins/td-standard-pack/Newspaper/assets/images
if you use tagDiv Cloud Library
-> wp-content/plugins/td-cloud-library/assets/images
I hope this will help you!
Hello,
Please provide more details, like the link to your website.Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edited with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hello @boubsamy !
Please make sure you use the cloud templates. We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use the mobile version 1 or 2, then you need to disable the Mobile Theme plugin.
Thank you!
Hello,
1. You can import a blank template from tagDiv Cloud Library -> https://i.imgur.com/9j25KDn.png -> https://forum.tagdiv.com/footer-templates/
2. Usually, the color and image are set on the row, so please edit and select the row and go in the tab https://i.imgur.com/iqpxjpt.jpg -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/ please check each row/column/zone and delete the background color -> https://i.imgur.com/1M6tOtL.png.
Thank you!
Hello,
I checked and now this is the mobile version -> https://i.imgur.com/YUOGFtL.png
if you have created a mobile page, then please check if your plugin for cache has an option for the mobile version.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edited with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hello
Thanks for resolving the fatal error issue last night.
It seems to have created another issue.
Now on the same directory post page, the template option that is normally on the top Tag Div Composer menu is not appearing so I cant select the template I was using (as a result all of the custom fields on the page say – sample data)
I tried loading a template from the tag div menu on the left and accessing the cloud library but neither will load.
This is currently only impacting this specific page (when clicking for the directory listings in to a result.
Here is fine and template selection (top menu) /cloud/ load template works properly :https://theledger.whatchacatchin.com/directory/
Here is where the issue persists: https://theledger.whatchacatchin.com/directory/pacific-pearl/
I have a few other directories that are all operating properly – it is only this page where the previous issue was resolved that has the problem.
Can you please lend a hand?
thx
M
Hello! This is a fresh installation of Newspaper theme on Plesk server.
The url of the site is crazy-glue.com.
Error 500 occurs when activating the tagDiv Cloud Library theme plugin.
I have checked and corrected all the suggested minimum configuration parameters and performed the checks that similarly point to similar issues on this support page and nothing fixes the issue.
Thank you in advance for any help you can provide.
Thank you so much
Hello,
tried that just to see, but had no effect since the problem is not that the tagDiv Cloud Library module does not work when the other plugins are enabled is that it gets disabled randomly, not upon a particular action (updates, uploads, publishing).
