Hello hemant90,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. This is not a right theme behaviour and it is possible that your untested plugins used by you to interact with the theme code and cause this type of error. Try my advice, clear all your caches, purge CDN files if you are using the CDN system and check the results. Please notice that I have tested your logo on my side, using the header style 1 and the logo seems to work as properly, as you can see here -> http://screencast.com/t/wXVwVYJqz
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello,
Please make sure you have the latest version of the theme, visual composer, and the mobile theme plugin.
You can use these guides to update:
https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
And delete the mobile theme plugin and install it again from the main theme archive as this guide suggests:
https://forum.tagdiv.com/the-mobile-theme/
Thank you!
Hello,
Please make sure you increase the system status parameters as this guide suggests: https://forum.tagdiv.com/system-status-parameters-guide/
That is a requirement for the theme to function properly.
Also you can test to see if it;s a plugin conflict by disabling all plugins except visual composer, clear cache and reset cdn files.
Let us know if you still have trouble with this.
Thank you!
Hi Bodgan, Thanks for your suggestions. I did update the theme & plugin. Anyway, as far as Visual Composer works, I have no issues. Let me check if I face any issues.
Thanks.
Nuthan.
Hello,
The mobile theme will not use visual composer so it will not use the visual composer shortcodes. Please remove every element from your homepage mobile editor as the mobile theme uses a predefined layout. Please use this guide: https://forum.tagdiv.com/the-mobile-theme/
Thank you!
Hello cookingpanda,
Please ensure that you are using the latest version of the Visual Composer 4.12.1 which come bundled with thew latest version of the theme. If you are not using that version, please try to update the plugin, clear all your caches and test it again and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi,
Your theme will need updating too and your plugins as well.
Please use this guide to update your theme to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then use the guide you mentioned to update visual composer. You will also need to update the social counter plugin. You can use the same method by removing it from the plugins section and deleting files and then installing the plugin again from the main theme archive you download from envato.
Thank you!
Hi,
We have no other reports of this yet. WP super cache was tested to work with our theme and we are not aware of other problems with it except for one with the mobile theme. But for the desktop, there were no issues.
Please try to use these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you still have trouble with wp super cache try to only leave it and visual composer active as plugins tend to create conflicts between them as well, not just between them and the theme.
Let us know how it goes.
Thank you!
Hello,
This could be happening from multiple reasons. First of all please make sure you increase your system status parameters like this guide suggests: https://forum.tagdiv.com/system-status-parameters-guide/
If that does not solve the issue, please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Let us know if you still have trouble with visual composer.
Thank you!
Hello,
Please make sure you have the latest theme version and the latest version of visual composer installed.
Use these 2 guides:
https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
You do not need to ‘register/ activate’ your copy of visual composer as the guide above says. You can simply ignore this message and use the plugin like it is.
Thank you!
Hello,
You could simply be in classic editing mode. Press the backend editor button to go back to the back-end editor like so: http://screencast.com/t/JEo8jc5kbSQ
If this option is not available please disable all plugins except visual composer, clear cache and reset cnd files if you use it. Also make sure the page editing is checked in your plugin settings: http://screencast.com/t/ntQIGdDDTeZh
Let us known how it goes.
Thank you!
Hi Chris,
really thank you, I found your thread very useful and I followed to the letter.
As you know optimizations work very well on the desktop but not on the mobile theme.
in particular it is really strange that google indicate these 2 files above the fold
http://www.site.com/…r/assets/css/js_composer.min.css?ver=7.4
http://www.site.com/…hemes/Newspaper/mobile/style.css ? ver = 7.4
when in fact they are in the footer…
so, you have a step by step solution to this problem that we can suggest with your expertise?
any advice would be greatly appreciated, as always
Thanks!
HI
The theme does not have specific sort order options for category pages but as alternative you could try to use a block from Visual Composer. There you can use post id filter and the posts will be displayed in same exact order as the ids were insert in this filed: http://screencast.com/t/D0kCP1oc
After the block is set use do_shortcode function to echo out the shortcode on that category page. The code must be added in category.php page here: http://screencast.com/t/mIrs3SDaaFez
Hope this helps!
Thanks!
Hello,
Please try to disable all plugins except visual composer, clear cache and reset cdn files if you use it. If there is a plugin conflict, this will remove it. If the problem is still there without plugins, please check your ssl implementation and remove your modifications to see if that is the cause.
Here is a guide on how to properly add ssl to WP: http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/
Thank you!
Bogdan B
Hello,
Unfortunately category pages cannot be edited in visual composer as they are not standard “pages” Visual composer does not have this functionality.
Thank you!
i’ve been updating my pages with visual composer but now i can’t
its only giving me this options
Hi there
I’m using the newspaper theme for the site mjr.jour.umt.edu. This website was built by others and I’m merely taking it over and I have pretty basic WP experience.
I’ve updated the Newspaper theme, WordPress, and all of my plugins, however, the visual composer does not work properly. When viewing a page with content on it or attempting to create a new page, the actual interactive window where you insert elements does not load. Here is a screenshot of the interface of a page loaded with content.
My visual composer plugin is at version 4.7.4. Do I need to update this further to get it working again? I was following the protocol here, but I’m not sure where to get the visual composer update folder.
Any suggestions as to how to get visual composer working? Thanks!
-Matt
Yes, there’s a new version 4.12.1,
I updated to the version 4.12 and I haven’t purchase the license of Visual Composer, so I can’t make the new update automatic.
I only purchase the theme Newsmag and Visual composer comes integrated with the theme. The version of the theme is 3.1.
Can you give me a link to update Visual Composer?
Thank you!
Hello –
I am a high school teacher with no training in web development. Our journalism class is struggling to edit our homepage because the visual composer never loads. It just keeps saying “Loading, please wait”. Can anyone assist?
Thanks!
Nope. You should only have *one* h1 tag on your home page, which would normally be something for SEO that is static like a block of info about your publication. H3 is most often used for headlines on news pages as they are not sticky, meaning if you have 20 items on home page, then 20 new items post, then the other 20 drop off home page and are no longer there, so have zero “long tail” value for SEO for exact phrase matching.
h1 and h2 tags most commonly used for static content in relation to the actual article/news item or page, not the other content linking to it. So, h1 for a title, h2 for a sub-head; h3 for supplemental headlines which are more indicative of a section head, than simple bolded text items.
Welcome to SEO 🙂
Google does not necessarily provide more “juice” to something with h2 or h3 tag on your home page. Almost everytihng other than h1 is pretty much presentational.
So you can use h3 tags on your mid-story sub-titles on an article while h2 might be used for main story sub-title. H1 for main title.
Only you can optimize your site for SEO; theme can’t do it for you. So, yes, adding h1 and h2 tags to your home page with static information is useful. Not so much with transitory items. You can of course make any heads for sections as h2 using blocks in the composer (e.g., “Book Reviews” as h2 sub head above a block of book review items…). Totally up to you.
HI
Are you referring at accordion or tab elements from Visual Composer? If so you can get the section ID by editing each section/tab like here: http://screencast.com/t/wRmv5C5W You can add those elements on page using VC: http://screencast.com/t/KTdx2iwoc1C
Thanks!
hi in mobile editor i have not placed any visual composer short code. As suggested i added articles in featured category & block issue has sorted but i dont know why block codes are showing?
W3 Super Cache Plugin am not able to run, i downloaded it and installed but in installed plugin area its showing not available.
If any video tutorial regarding mobile theme setupplease give link or any way u can help please tell.
Hi
Did you set any redirect for main site url? From page source seems that the original url is this one: http://screencast.com/t/UUqJx6CqD4 When the theme makes the ajax calls there need to be present the original url, not a redirected url. As can be seen from this screen: http://screencast.com/t/a0GJAKRDsS2V the requested address and the address who makes the requests are different.
Try to deactivate all plugins except Visual Composer, clear all caches, purge the cdn if you’re using and also remove any redirects if you have any then test the site again.
Thanks!
Hi
I am not sure why this happens but it could be a conflict caused by some plugins. Try to deactivate all plugins except Visual Composer, clear all caches then test the site again.
Let us know how it goes.
Thanks!
Hi
Please make sure that you update the theme according with our documentation, also try to deactivate all plugins except Visual Composer and Mobile theme, clear all caches, purge cdn files if your’re using then test the site again.
Let us know how it goes.
Thanks!
