Search Results for 'composer'

Hello tessera,

Please notice that this type of layout for Visual Composer is not recommended to be used with our theme. For more information about how to use in the correct way your Visual Composer with our theme, please check the documentation here -> https://forum.tagdiv.com/how-to-use-visual-composer/ Please notice that you are using another layout, you will get this type of problem which could be solved with custom work. Please notice that we cannot provide this type of services at the moment and we recommend using the right way of Visual Composer according to our above documentation in this regard.

Thanks for your understanding!

Hi,
In order to have access to that demo, you need to have the latest version of newspaper (version 7). Please update your theme by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and make sure you also update all your plugins that come with the theme: (visual composer and social counter)
Then you can install the demo from the theme panel demos section.
Thank you!

Hi,
i tested this and saw the error. This seems to be a js error. This is most likely a plugin conflict.
Please deactivate all plugins except visual composer, clear cache and reset cdn files. Then check your site again. If the problem is no longer there, you need to identify the plugin causing the issue.
Let us know how it goes.
Thank you!

Hi,
The script you mentioned is for updating from newspaper 4. you already have newspaper 6 so the script will not work for you. Unfortunately if you have customization done to the theme files, you need to re-add it in the new version as newspaper 7 is a major update and most of the files got changed. The best thing to do is keep a back-up of your modification and delete your old theme files. Install the new theme via ftp: https://forum.tagdiv.com/install-via-ftp/ and then apply the customization to the new theme files. You skipped quite a few updates so there can’t be any other way around it.
Please make sure you update the plugins that come with the theme as well: visual composer, the social counter, revolution slider. These are bundled with the theme and they need updating if they are to work properly in newspaper 7.
Thank you!

Hello raulpuig,

Please notice that you have fully updated your theme through FTP according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and also, please ensure that you have updated all your required plugins to the latest version of them ->Social Counter 4.0 and Visual Composer ->4.11.2, clear all your caches and test it again. Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Also, if your problem is still there after this advice, please provide your website URL so I can further inspect your problem.

Thanks for your understanding!

Hello advertplus,

Please try to update your theme to the latest version of the theme and also, please ensured that you have updated all your require plugins -> Visual Composer ->4.11.2, Social Counter 4.0, WordPress 4.5.2, clear all your caches and test it again. Please update your theme only via FTP according to our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thanks.

Hi,
The visual composer plugin cannot be activated as it;s a free version we provide bundled with the theme. The free version does not require activation but visual composer did not remove the activation message for these versions. You can ignore the message and use the plugin as it is.
Thank you!

Hi,
Unfortunately i cannot access your site so I cannot say for sure what is wrong. Please disable all plugins excepot visual composer, clear cache and reset cdn files if you use it. Also make sure you update your theme by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hi,
You need to make sure you have version 4.11.2 of visual composer. The version in 6.6.1 is not yet updated so you need to update your theme as well.
thank you!

Hi,
Please first try the theme without any other plugins so you can rule out a plugin conflict. Disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then check the site again. If the problem is still there, something might have gone wrong when installing the theme. Please try to delete it and install it again via ftp by using this method: https://forum.tagdiv.com/install-via-ftp/
Also if you use a child theme, please disable it and use the main theme.
Let us know how it goes.
Thank you!

Hello sejpost,

I suppose that you are using the latest version of WordPress 4.5.2 and an older version than 4.11.2 for Visual Composer, right? So, please notice that the latest version of WordPress ‘break’ the Visual Composer and this issue was fixed in 4.11.2. So, if you are using the Newspaper 6.6.1, you should try to update to the latest version of the theme (Newspaper 7.0.1) via FTP because this is the surest method for updating. Also, please notice that each version of the theme has it own version of Visual Composer which are fully compatible with it. If you do not want to make an update to the latest version of it, you will have to downgrade your WordPress and Visual Composer plugin to an older version of them. I suggest you doing a full backup to your data and then you should update your theme to the latest version, according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Hope this helps!

Thanks for your understanding!

Hi,
Please only use the columns explained here: https://forum.tagdiv.com/how-to-use-visual-composer/ Our theme is not compatible with all columns of visual composer.
Thank you!

Helo all,

@ederpira, please notice that the it is not necessary to have the premium version for Visual Composer because this will not come bundled with our theme and also, the theme has not been tested with the premium version of Visual Composer.

@davider, if you’re sure that you have followed all the steps which have been explained you above and if your problem is still there regarding no your Social Counter, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can identify you.

Thanks.

Hello yachtsailingcharter,

Please ensure that you have activated this feature from your panel. For more information about this feature, please consult our documentation here -> https://forum.tagdiv.com/top-bar-templates/ Also, please try without any untested plugins which could interact with our theme and can cause a lot of unknown issues. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Thanks.