Search Results for 'composer'

Hello factoryitalia,

I have checked your website and I saw the problem with the mobile menu. I suspect this issue that come from your untested plugins used by you. It could generate some conflicts between our theme and these kinds of plugins and bring this error. Please try to disable all the active plugins, leave just Visual Composer and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Check the results after this advice and let us know how it goes.

Thank you for the message!

Hello,

I have checked into this again and it really seems not to be the plugins . I was the one that inspected your website and who wrote you the email but at that moment I deactivated the plugins and everything worked (I was not lying though, it really worked at the moment). It seems the tabs do not work anymore even without plugins so I did a little more digging on the subject. It seems the tabs element from visual composer does not support complex elements. Tabs are complex elements themselves so another complex element such as a widgetised sidebar or sliders will not work inside tabs. Please recreate your tabs and try to not use the standard slider. You can use the ‘post slider’ not the standard slide element. I will add this on our list of fixes to see if we can come up with a fix for the tabs element and other complex elements from our theme. Sorry for the inconvenience.
As for the thumbnails, you can use the theme api to add or change a thumbnail in our theme: https://forum.tagdiv.com/td_api_thumbadd/ This is for advanced users though and it will require a bit of coding knowledge.
Thank you!

Hello Renai,
I just tested this again and it works fine on our end.The link goes exactly to where it’s supposed to with no redirects. There could be another problem interfering with comments on your end. Possibly a plugin conflict so please try to disable all your plugins except visual composer and clear your cache (also reset cdn files if you use it).
Let us know how it goes.
Thank you!

Hello,
It is possible by using visual composer. You can use the call to action element and create your button: https://www.youtube.com/watch?v=69c6mNvu8qE
We saw some great buttons created with this element and it does not need any third party plugin as you requested.
You can create the button in a dummy page and then use the shorctode to add it to your post.
Thank you!

Hello ioeaia,

The reasons to get this error can be many and diverse and I cannot recreate it on my side. First of all, please try to disable all the active plugins, leave just Visual Composer and instal only the plugins that come bundled with our theme and rule out the conflicting plugins. After these, if you need more assistance in this regard and if your problem is still there, please make a new topic with your problem, provide your website URL and more details about your issue so I will be able to provide a more accurate response.

Thank you for the message!

Hello,
I have checked your website on multiple platforms and I have to say, there are very strange things I found. Google returns a pagespeed of 100/100 . That is a bit exaggerated. When checking with gtmetrix you get 30% https://gtmetrix.com/reports/www.hafawo.at/OdbrBvsV and on w3c validator: https://validator.w3.org/mobile/check?task=2016021708382976.mobile1&docAddr=http%3A%2F%2Fwww.hafawo.at%2F
Google seems to be the only one that cannot test your site properly. Please try to disable all plugins except visual composer, clear your cache and reset cdn if you use it. Then check with these tools again. There may be some plugin conflict at work here.
Let us know how it goes.
Thanks.

Hello,
I tested the copyright area again and the html does not get converted in any way. I could not recreate the issue. Please try to disable all your plugins except visual composer, clear your cache and reset cdn if you use it. There might be a plugin conflict which interferes with the copyright links. If the problem is still there afterwards, then please send us an email at contact@tagdiv.com and provide wp-admin so we can take a look at this. Please also include a link to this topic so we can identify you.
Thank you!

Hello,
1) You could provide the link to the website you saw the slider on so we can see if the slider is a plugin or custom made.
2) You can do it with a page menu. As i said above, you can create any layout in a page then add it to a mega-menu. You can even recreate the one in the image you showed: http://screencast.com/t/T9GyF78NcZMy
You simply use content blocks from visual composer and sorting options: https://forum.tagdiv.com/block-settings-tutorial/
I hope this helps.
Thank you!

Hello,
I have checked your website and saw another problem besides the meg-menu. Your sub-menus do not work properly as well. They seem to disappear after a few hovers. Please disable ALL your plugins except visual composer. Plugins often create conflicts and problems such as this. You will need to identify the conflicting plugin but first you need to disable all of them to see if there is a conflict. Check your menu with only visual composer active.
if the problem is still there without plugins, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect the issue directly. Also include a link to this topic.
Thank you!

Hello nick-harper,

You can change the template from Visual Composer, Add template for your blank page, like this -> http://screencast.com/t/Lh1OFPnh8 -> http://screencast.com/t/GcXmudde4Zc

Hope this helps!

Thank you for the message!

Hello,

I tested this again on our end but could not recreate the issue. The post view will increment every time the post is being accessed weather it’s directly from the website or from facebook/other social network. We could not find any problem. Please try to disable all your plugins except visual composer, clear cache and reset cdn if you use it. There could be a plugin conflict/caching issue that is affecting your views. You can test the counter yourself by refreshing the post page or accessing it from facebook. The counter should increment on every access. If it doesn’t, then please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue on your end because like I said above, we cannot recreate it on our end. Also please post a link to this topic so we can identify you.

Thank you!

Hi,
Please provide a link to your website so we can inspect the issue.
What you can try to do is disable all plugins except visual composer, clear cache and reset cdn files if you use it to rule out a plugin conflict.
Let us know how it goes.
Thanks.