Hello,
I just checked your website and looks fine blocks.
Also, if referring to those you don’t have the blocks set => https://i.imgur.com/8VrZtnO.png, is just a row.
Also, Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.
Thank you!
Hello,
I tried all suggestion. Header and footer disabled and chache plugin disabled.
I tried all steps for uninstall and install of TagDiv composer.
I disabled Ad Inserter Pro which is only new plugin I installed in last few months.
I did add some Ad Inserter Pro shortcode in template in HTML block but when I disable Ad Inserter Pro and disable chache same error happens. I would say it could be that shortcode.
Is there a way to see cloud template content in some way? In database or in some file so that I delete that shortcode?
Hello! I just bought the theme and my tag diver composed is activated!
However, it does not show up in my home page!! See:
How can I acess the plugin to edit my website please??
my website is http://www.appsfiltered.com
the website is totally different in mobile devices from the design I made in tagDiv composer although there is no mobile page I made on the website.
https://drive.google.com/file/d/1ePLURbLAm7gpmnEU4mwdvrCJOOuO9Lae/view?usp=sharing
here is how the design looks in the composer
https://drive.google.com/file/d/1LNBtFCN-bH_F6I4zEtr5moE-QZ02u63d/view?usp=sharing
and as you see if you access my website from mobiles, it is totally different and bad design. I don’t know how it looks like that.
https://drive.google.com/file/d/1LNBtFCN-bH_F6I4zEtr5moE-QZ02u63d/view?usp=sharing
Hi,
I am using amp+mobile plugin and created a About us page with cloud template and edited with composer.
Now the problem is that it is working well on desktop but when i check the page on mobile, it shows nothing except header and footer.
However,i have also created a page for mobile using composer like shown here https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
I want to know how to show the about us template on mobile when using amp+mobile plugin?
Instalo el tema Newspaper en worpress y se instala correctamente pero no me deja instalar los plugins.
Fast Start Your Website
1. Install or Update the required Newspaper plugins
Easily Install and Activate the following tagDiv plugins
tagDiv Composer
Not installed
tagDiv Cloud Library
Not installed
tagDiv Social Counter
Not installed
System Status
PHP Version
7.4.26
WP Memory Limit
256 MB
PHP Execution Time
300
PHP Max Input Vars
10000
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No puedo enviar url porque el tema no se deja instalar
He copiado los textos…se podrá adjuntar una imagen? Cómo?
Hello!
When you import for example a woo shop base template, you will have those elements: https://www.screencast.com/t/7uZiFUWa0C4
It could be great to add the content in the TagDiv Composer and do not use default templates.
Let me know the results!
Thank you!
Hi,
I see that you manage to set the website back.
Now about the above problem. How did you update the theme and from what version? The tagDiv Composer plugin was updated? Also did you made a test only with theme plugins?
If you want you can those tests on subdomain to not affect the live website.
Thank you!
Hi avengerxp, the problem with the Instagram broken image is that the image links expired. What you can try is to disable tagDiv Composer, delete it and reinstall it from Newsmag > plugins.
In case that this is not solving the problem, please make a full backup and contact us at contact@tagdiv.com and provide wp-admin access. We’ll take a look as soon as possible. Also include the link of this topic to can identify you.
Thank you!
Hello @sunil5823!
I’m sorry, but I can not understand what you are looking for, but we have 3 options of mobile versions:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/
If you do not need Mobile Theme plugin layout, then please uninstall it from Newspaper -> Plugins. If you need mobile pages(2), then please make sure you’ve assigned the mobile page to the desktop one.
Thank you!
Hello!
The Standard Pack plugin is an old plugin for the default templates and is no longer required because the new demos are using cloud templates which we recommend it in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Documentation here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos
Thank you!
Hello @hush!
Please make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
Hope that helps you!
Thank you!
Hello @crodexter!
Try to enable/disable the header and footer from Website Manager to see if the error is still there and which one causes the error.
It is possible to be from a plugin conflict or from a shortcode that is not compatible with our theme.
Please check the point 5 from this guide: https://forum.tagdiv.com/tagdiv-composer-not-working/
Do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Let me know the results!
Thank you!
Hello!
You can add a button(the shortcode name) with the TagDiv Composer and set an icon from the font awesome plugin like this: https://www.screencast.com/t/Ma0gQBEMKrG
Check this guide to see how you can add icons in menu: https://forum.tagdiv.com/how-to-add-icons-in-menu/
Thank you!
Hello!
A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there and also set a logo.
Hope that helps you!
Thank you!
I also follow as follow suggestion
Social counter Facebook problem – reply
Apr 26, 2017 at 1:08 pm
Hi,
Please try to do a clean install of the theme. Download the latest theme version form Envato and follow this guide to install it via ftp – https://forum.tagdiv.com/install-via-ftp/
Then deactivate and delete the old version of Visual composer and social counter, and install the new ones from the theme package – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Then configure the social counter again and it should work properly for you.
If you still have problems, you can send us an email at contact@tagdiv.com and provide admin login information so we can take a look.
You can activate the theme on a sub-domain for testing purposes and then activate in on the live site. You can use the reset key option available in the theme system status.
Which is also not work ..
Hello @jastrz!
Please make sure you have the tagdiv Standard Pack plugin installed and active (Newspaper -> Plugins). Do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Let me know the results!
Thank you!
Hello!
It is possible to be from a plugin conflict or from a shortcode that is not compatible with our theme.
Please check the point 5 from this guide: https://forum.tagdiv.com/tagdiv-composer-not-working/
Do these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
Let me know the results!
Thank you!
Hello @hegroup!
I’ve checked this website and it seems to be a custom mobile version.
Let me explain you which options of mobile versions are in our theme:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/
If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme.
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can use which one is suitable for your needs.
Hope that helps you!
Thank you!
Hi dtechted, it looks like it still deliver some cache, did you removed all cached made by Litespeed cache, including the object cache ? When you are logged do you see the desktop version? If yes, then it is a cache problem, and maybe you still have some cache on server, host etc…
If the problem persist when you are logged,, please make a test using only tagDiv Composer, maybe it is a plugin conflict.
Let me know the results!
Hello,
1. Please make sure the image is uploaded full-size => https://i.imgur.com/hlrIzYb.jpg
2. Please access the search page results, edit it with the tagDiv Composer, and check if you have the sort order: Latest and without no limit or offset: https://www.screencast.com/t/8aQXkhkNatrA
Thank you!
Hi guys,
I made a mobile template in composer. It seems to work fine. But it’s not showing on mobile. Instead it’s showing the unedited version of the travel template I used for my desktop version. I don’t understand what I’m missing.
https://www.reisverhalen.info
Can you help me out please?
Hello,
Please make sure you have the tagDiv Standard Pack plugin activated.
The WPBakery plugin is an older page builder, and we have our page builder, tagDiv Composer.
We have long recommended to shift from WPBakery to tagDiv Composer because WPBakery is an old builder plugin => https://i.imgur.com/O4CA0y0.png -> https://i.imgur.com/bFnzNtQ.png -> https://i.imgur.com/mv8AhFU.png -> https://i.imgur.com/IMyLYiY.png
So, you can start to create the pages with the tagDiv Composer.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.
Thank you!
Hi FKnews, sorry, but I do not see any difference.
In tagDiv Composer you have a template that display how the blocks with posts will look, and this is not assigned (https://i.imgur.com/PByW7gp.png), when you check it on the frontend and the cloud template it is assigned it looks like this -> https://i.imgur.com/ouzihm3.png is the same structure, but are display the posts with different featured images and posts titles, and excerpts.
If you want you can edit the cloud templates with assigned content -> https://i.imgur.com/unuJxNd.png
If this is nowt what you mean, please let me know!
Hi NoelM,
I see that you have this problem when you try to edit a page using tagDiv Composer, therefore, the problem can be only by users that have access on your website.
I think that you already try to checked if the problem persists using only tagDiv plugins and you have set all the theme requirements -> https://forum.tagdiv.com/requirements-for-newspaper/ if yes and the problem is still persisting, then there are other problems, like permissions from hosts, maybe extra code in .htaccess for restriction and so on.
For this situation, please contact on our email address at contact@tagdiv.com and provide wp-admin and cPanel access, also include the link of this topic to can identify you. We’ll check it as soon as possible.
Thank you for your understanding!
