Hi, we are having these issues:
1-website is slow to load for http://www.everyirene.com
2-tagdiv does not save changes on our homepage
We reached out to WP who caught the following error:
PHP Fatal error: Cannot redeclare tdc_on_remove_core_updates() (previously declared in /srv/htdocs/wp-content/plugins/td-composer/includes/tdc_main.php:294) in /srv/htdocs/wp-content/plugins/td-composer/includes/tdc_main.php on line 293
and numerous other ones related to tagdiv plugin.
Could someone please help?
Thanks!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persist, please set this code in functions.php -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php
add_action(‘admin_head’,function() {
echo ‘<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>’;
});
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
The newsletter can not be set in post content as in your example. You can use it on any page and cloud templates (on any element place where you can use tagDiv Composer) -> https://i.imgur.com/PKNfdAj.jpg
The Newsletter plugin -> https://forum.tagdiv.com/the-newsletter-plugin/
If you want to have the mailchimp inside the post, then you need to st the code inside of all post you want to have the mailchimp.
Thank you!
Hi,
I’m assuming that this problem appear on posts that have set infinite loading, you’ll need to edit the single post template with tagDiv Composer and disable the infinite loading.
-> https://tagdiv.com/infinite-loading-for-single-posts/ from post -> https://i.imgur.com/yIf6fA3.jpg -> https://i.imgur.com/KeclHLS.jpg -> https://i.imgur.com/4jHIHFY.png
If there is still a problem, please provide a link to your website!
Thank you!
Hi,
That is because you are using the mobile theme plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png
Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
When the mobile version or amp is displaying on desktop is a cache problem, we recommend to use WP Super Cache with the settings from our guide -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ also if you are using other cache plugins please deactivate theme and make a test, also this will solve the problem with latest post on mobile device.
Have a nice day!
Hi,
That is a shortcode and is for revolution slider plugin.
How to install Revolution Slider v5-> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/
If you want to remove it, you need to edit the page with tagDiv Composer, and use the right clink on that element.
Than you!
Hi,
That is because without tagDiv Composer all you’ll have will be static text and some images, without any functions and style/design.
As I said before, the page speed of your website depends on how well your site is optimized.
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
For page speed and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you for your understanding!
Hi,
You can use tagDiv Cloud Library and import from there pages/sections templates for podcast posts and pages, in this way you’ll not need to install the demo and keep Newspaper pro demo, also you’ll achieve the same layout.
The cloud templates are editable using tagDiv Composer so you can change the layout and adjust it.
Thank you!
Hi,
The only page templates are these from our documentation -> https://forum.tagdiv.com/page-templates-2/ using tagDiv Composer builder you can use flex blocks and other elements to make the page to look like you want.
You can create sidebars using widgets -> https://imgur.com/SfhD4ec and you can assign it from here -> https://i.imgur.com/tOXA4Lo.png or you use tagDiv Composer, edit the page with it -> https://i.imgur.com/FwjipON.png and use the widget sidebar element -> https://i.imgur.com/K5HDmpp.png
Thank you!
Hi support,
I am using the Default PRO, and I upgraded newspaper theme yesterday. WP 5.4.1.
Website: https://servicenews.dk
I can edit all templates, but not “Footer Template – Default PRO”.
When trying to edit, then I only see codes, but not the button “TAGDIV COMPOSER”.
Hope you can help 🙂
/Twolle
Dear all,
Good Morning.
I have done my webpage in TD Composer (that is really amazing) but I cannot see the pages below when I visit my website in my mobile. What can I do to fix it? The page that appears is in black, just the head menu and the footer.
My Newspaper Theme is totally updated with the Mobile Theme activated + AMP.
Page that I cannot see through my mobile:
https://cafaggiincucina.com/conheca-o-bruno/
https://cafaggiincucina.com/contato/
Looking foward your reply.
Many thanks
Bruno Cafaggi
Hello !
The whole theme is dynamic and everyhting adjusts depending on what you work on it. If this is a page speed matter you can follow our tutorial here: https://forum.tagdiv.com/how-to-make-the-site-faster/
The CSS of the mobile theme can be found in here: wp-content/plugins/td-composer/mobile/style.css
We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new
We are sorry for the inconvenience !
Thank you !
Hello !
For categories you will have to add a category template and edit it using tagDiv Composer: https://forum.tagdiv.com/cloud-library-category-templates/
Thank you !
I have recently updated the theme on my site and it has called up a number of errors – please have a look at http://www.motorsportmemorabilia.com – there are critical errors at the bottom of the site, the slider is now not working, not is our instagram widget at the bottom of the page, and if we go on to tdcomposer to try and change anything on the page an error message pops up and won’t let us change anything. Please help! I can send you a login for the site if needed. Thanks!
Hello !
By using the tagDiv Composer on your header you can edit the logos as you can see here: https://www.youtube.com/watch?v=HXQQygkCCJo&t=1s
I hope this was helpful !
Thank you !
Hi,
So you want to do this on category page, for this you need to use a category cloud template from tagDiv Cloud Library, edit it with tagDiv Composer -> https://i.imgur.com/FvQnsXh.jpg click on elements you want to change the image size and choose another one -> https://i.imgur.com/JKwLCDA.jpg -> https://i.imgur.com/lwrw5nH.jpg
If you want to change it in theme files these are the files path for this -> wp-content/plugins/td-standard-pack/Newspaper/includes/modules/td_module_1.php -> https://i.imgur.com/o9dKXl5.png
-> wp-content/plugins/td-standard-pack/Newspaper/includes/modules/td_module_2.php
-> wp-content/plugins/td-standard-pack/Newspaper/includes/modules/td_module_mx10.php
-> wp-content/plugins/td-standard-pack/Newspaper/includes/tdsp_config.php -> https://i.imgur.com/SPXmvZC.png
Thank you!
Hi,
Usually the h1 is set on logo, if you are using a cloud header from tagDiv Cloud Library, you can have a different H1 per page/posts, another way is to using the Page Builder + Page Title on page template, this should set your page title as h1 and remove the h1 from logo.
If you want that your title to have the h1 set instead of logo, then please check if you are using a cloud header, if yes, then you can edit it with tagDiv Composer and disable the h1 -> http://prntscr.com/q1ohji from desktop and make sure that you do the same for mobile logo -> https://www.screencast.com/t/xVUjIMUelXA2 -> https://www.screencast.com/t/ABTw6DUnbMjH and the problem will be solved!.
If you are using a standard header template, then you need to remove the h1 from theme files (this is not indicate, after theme update, these settings will be overwrite) -> wp-content/plugins/td-standard-pack/Newspaper/parts/header/logo-h1.php -> https://i.imgur.com/i6pmZt7.png
Hope this will help you!
Thank you!
Hi,
For this you need to import a cloud template for category from tagDiv Cloud Library and edit it with tagDiv Composer -> https://i.imgur.com/6nu3dE7.jpg after you import the cloud template and adjust it, you need to set it on categories or general (for all categories) -> https://i.imgur.com/WM9y73J.png for image, you need to set for each category a background image -> https://i.imgur.com/O5tFQ2R.png
Hope this will help you!
Thank you!
Hi,
This is a cloud header can it can be edited using tagDiv Composer -> click on logo and adjust it from general settings https://i.imgur.com/KYzEWg7.png -> https://i.imgur.com/il5t6fW.png
Thank you!
Hello !
1. We recommend you to import a cloud library footer which will be fully editable using tagDiv Composer: https://forum.tagdiv.com/footer-templates/
2. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
3. You can edit your page using tagDiv Composer and use woocommerce shortcodes as you can see here: https://docs.woocommerce.com/document/woocommerce-shortcodes/
Thank you !
Hi,
I think that you are referring to infinite loading option-> https://tagdiv.com/infinite-loading-for-single-posts/ this is set on single post template from tagDiv Cloud Library and can be edited with tagDiv Composer.
If this option is not working on mobile, is very possible to use the mobile theme plugin, this is using a different template/layout for mobile (a simple template to make the mobile version faster). If is so, then you can activate the responsive version -> https://i.imgur.com/YPZjo9r.png on some posts, or use the amp version only for amp -> https://i.imgur.com/WMGulIt.png
Let me know the results!
Thank you!
Hi,
If you want to use that element only on some posts, then you need to use a single post template from tagDiv Cloud Library, this can be edited with tagDiv Composer, and you can set the elements in order you want, also you can add and remove elements.
Hope this will help you!
Thank you!
Hi,
I download Single Post Template and after open the TagDiv Composer.
The problem is that the template doesn’t open I need to redesign.
Coud or couldn’t use the cloud template?
Hi,
The site gets incredibly fast when I disable the composer plugin. When I search on the site, I get the results in 2 seconds. The gtmetrix score is 93 92.
but when I activate the composer plugin, the site is incredibly slow. site search box responds in 10 seconds. The gtmetrix score is 75 to 65. site is opening slowly. The reason for the problem is how the composer plugin can solve this problem. the only problem is the composer plugin.
Thanks.
When I copy the code from the template (normal wp wysiwyg editor) with or without classic editor, when restoring it gives warning that this template was not create with td composer