Search Results for 'ftp'

Hi,

Please make sure that you follow the update of theme like in our documentation -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Install via FTP – https://forum.tagdiv.com/install-via-ftp/
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/.

Please make sure that you have php version 7 also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Also be note that we did not tested the BuddyPress press with our theme, so there can be a plugin conflict.

The simplest way to get it full width everywhere is to create or import full width templates from the cloud library plugin. There is no one single button push. You have to import a post style and set it as the default post template in the theme panel post settings, then you need to import a category template that is full width and set that one as the default category template. The same for tags, author pages etc:
https://forum.tagdiv.com/tagdiv-cloud-library-plugin/ also for pages (stretch row and content ) https://www.screencast.com/t/i8SQ5eS4 .

If you want to contact us an private please send us an email at contact@tagdiv.com

Thank you for your understanding!

Hi,

So if you want to install the theme please try via FTP -> https://forum.tagdiv.com/install-via-ftp/

Also please provide some more details about the error also some screenshots would be very helpful.

Thank you!

Hi,

I need to check your website URL so I can identify the problem. Also, please make sure if you are using the latest version of the theme installed via FTP way, clear all the caches and check the results. Also,p provide some useful screenshots with the problem so I can identify it closer.

Thanks for the message!

Hi,

Provide your website URL so I will be able to provide a more accurate response. Make sure if you are using the latest version of the theme installed via FTP way.

Thanks for your understanding!

Hi,

Make sure if you are using the latest version of the theme installed via FTP way and also, provide some useful screenshots with the problem and your website URL if it persists.

Thanks.

Hi,

First please make sure you are installing the actual theme zip file, not the whole package
– https://forum.tagdiv.com/whats-included/

Here are the theme install guides, either by FTP or by WordPress
– https://forum.tagdiv.com/install-via-ftp/
– https://forum.tagdiv.com/install-via-wordpress/

This is the theme requirements guide – https://forum.tagdiv.com/requirements-for-newspaper/
Please check the requirements guide carefully and if needed increase the parameters mentioned in it, or ask your hosting provider to do it for you if possible.

That message you are receiving could be caused by a low max upload size value, like in this similar topic
– https://wordpress.org/support/topic/the-link-you-followed-has-expired/

Let us know if you have more questions.
Thanks

Hi,

First please make sure you are installing the actual theme zip file, not the whole package
– https://forum.tagdiv.com/whats-included/

Here are the theme install guides, either by FTP or by WordPress
– https://forum.tagdiv.com/install-via-ftp/
– https://forum.tagdiv.com/install-via-wordpress/

This is the theme requirements guide – https://forum.tagdiv.com/requirements-for-newspaper/
Please check the requirements guide carefully and if needed increase the parameters mentioned in it, or ask your hosting provider to do it for you if possible.

That message you are receiving could be caused by a low max upload size value, like in this similar topic
– https://wordpress.org/support/topic/the-link-you-followed-has-expired/

Let us know if you have more questions.
Thanks

Hi,

First please make sure you are installing the actual theme zip file, not the whole package
– https://forum.tagdiv.com/whats-included/

Here are the theme install guides, either by FTP or by WordPress
– https://forum.tagdiv.com/install-via-ftp/
– https://forum.tagdiv.com/install-via-wordpress/

This is the theme requirements guide – https://forum.tagdiv.com/requirements-for-newspaper/
Please check the requirements guide carefully and if needed increase the parameters mentioned in it, or ask your hosting provider to do it for you if possible.

That message you are receiving could be caused by a low max upload size value, like in this similar topic
– https://wordpress.org/support/topic/the-link-you-followed-has-expired/

Let us know if you have more questions.
Thanks

Hi,

I have made some tests on my side and the gallery seems to works as expected and it can be edited as expected, as you can see here -> https://www.screencast.com/t/bBjg4dF1 I have added and remove some images from the media gallery and works as expected. Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results.

Thanks for the message!

Hi,

Make sure if you have installed the latest version of the theme via FTP way, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you. Also, provide some useful screenshots with this problem so we can identify it closer.

Thanks.

Hi,

Check your AdSense code to be correctly added and valid if you want to bring good theme results. Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results. You can provide your website URL and some useful screenshots with the problem so I can identify it closer.

Thanks for your understanding!

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Hi,

Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results. Notice that Smart list functionality is more sensible and if you are using some untested plugins, all of these might be affected. Remove all of the untested plugins, clear all the caches, purge CDN files and check the results.

Thanks for your understanding!

Hi,

Make sure if you are using the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results. Also, check the system status memory to be increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks for your understanding!

Hi,

Please make a full backup to your website and database.
After that please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email and some details about how you set the icons in menu.

Thanks

Hi,

First please make sure that you install the theme correctly:
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower ( php version, WP_MEMORY_LIMIT …).

Thank you!

Hi,

It seems to be strange this behavior, sorry! Ensure that you are correctly using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches, purge CDN files and check the results. As a quick solution, check the following code and place it in Theme panel -> Custom CSS area.

.td-sub-footer-copy .td-pb-padding-side{
width:max-content;
}

The result is here -> https://www.screencast.com/t/CEVerAgrB

Thanks.

Hi,

Unfortunately, I cannot access your website because I get this -> https://www.screencast.com/t/nvyyD04CxW Ensure that you have correctly installed the theme according to our documentation from here -> https://forum.tagdiv.com/install-via-ftp/ and also, you have respected all the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks.

Hi,

Please make sure that this is not a plugin conflict, you can test this by deactivating all plugins, clear all cache and check if this problem is still there.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks