- NewspaperHow to Install Newspaper via FTP
- NewspaperNewspaper theme documentation
- NewspaperHow to Update the Newspaper Theme
Hello m22,
First of all, please make sure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results. So, if you are using some untested plugins, try to disable all of these and try using only our required and tested plugins if you want to achieve best theme results. Use only the FTP method for theme installing because this is the perfect way in this case. Check here -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Thanks for your understanding!
Hi,
A 404 errors would mean that the requested resources are not found on the server. The first one refers to a child theme and a font file it seems, try deactivating the child theme temporarily.
The second error is provided because a file is not found it seems. But the unusual thing is that there is no such file in the main theme folder. Maybe you made some modifications to the theme files, or file additions. Or maybe a plugin is doing it. You could investigate these first and check if there are still errors.
Deactivate the child theme, deactivate all non-theme plugins, remove theme modifications or code added in the theme files. Check if the errors are still present. Ultimately re-install the theme by FTP
– https://forum.tagdiv.com/install-via-ftp/
If the errors are gone and there is still a problem review the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
Also these similar topics know to solve composer loading issues
– – https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
Let us know what you find.
Thanks
Hi,
This is a well known issue with WP and it does not seem to have any specific cause. The simplest course of action would be to just install the plugin via FTP. A guide here
– http://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/
Thanks
Yes, you need to set the secure port, properly depending on server (your hosting provider is often good source of help on how to actually connect to the server, by the way) …
On my server I have to, on
GENERAL tab
host IP, port blank
protocol ‘SFTP – SSH File Transfer Protocol’
Logon type ‘Normal’
User NNNNN
Password XXXXX
ADVANCED tab, server type “Default”
I set the root path to my public root
Default Remote Directory
/var/www/vhosts/MYSITE.com/httpdocs
TRANSFER SETTINGS
[x] default
On main menu, under server – I check ‘force show hidden files’ so you can see
.htaccess
Not sure that helps … but I have modern server setup with TLS1.2/SSH/SSL/ HTTP/2 and only secure connections allowed on all ports.
Hello there,
I checked the performance of my website and found these two files to take the longest to load:
but if I go into the FTP, I cannot find them anyways and I am unsure on how to delete them.
Goodmorning,
since I update Newspaper Theme and td composer (last version of both) I had a problem with composer. The error is “502 Bad Gateway nginx”.
I disabled all my plugins but the error persist. All the checks of the theme are green. I uninstalled and reinstalled several times (via ftp and via wordpress installer), but the error persist.
Can you help me to understand what’s the error? I really need it!
Hi,
I see you deactivated all the other plugins, so a plugin conflict is not the case. You could take a look at the theme system status panel
– https://forum.tagdiv.com/requirements-for-newspaper/
Check if there is need for any modifications, if possible increase the WP-memory higher then the minimum recommended value. Check if this has any effect.
Also do a quick test with a different browser.
If there is still a problem, we could take a look. Send us an email at contact@tagdiv.com and provide admin login access. Also provide cPanel and FTP if possible. Include a link to this topic in the email.
Thanks
https://forum.tagdiv.com/how-to-update-the-theme-2/
Also read A. Update the theme via FTP section.
Do not forget about backup the files and the database, in case something goes wrong with the server you could use the backup to revert to the previous state.
Hello again it’s still same unfortunately
In ftp documents wp-admin/ there is no php.ini
So I’ve created php.ini and put those codes and I did save
;extension=php_mbstring.dll
;extension=php_gd2.dll
max_input_vars = 5000
max_execution_time = 300
post_max_size = 50M
upload_max_filesize = 50M
after that I’ve already checked in Linux panel so it’s already activated GD and mbstring
and after I did put to in wp-config.php
define( ‘WP_MEMORY_LIMIT’, ’96M’ );
Last thing I did add these to .htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
and here on wordpress “System Status” photo
https://www.screencast.com/t/JrZ2hUgq
Hi,
We will take a look, and continue this discussion by email. If we should require FTP we will request it there, maybe that will not be necessary.
Thanks
Hello Catalin,
I send login and password to contact@tagdiv.com. About CPanel I am worry, that my hosting provider (lh.pl) does not provide acces to it by default. Would FTP be also good?
Regards,
Dominik
When I try to log into Filezilla I get this message:
You appear to be behind a NAT router. Please configure the passive mode settings and forward a range of ports in your router.
Warning: FTP over TLS is not enabled, users cannot securely log in.
I’m not quite sure what to do at this point. I watched the tutorial that was recommended by you guys, but it doesn’t address this problem.
Any suggestions?
Thank you.
Hello,
This is a well known issue with WP and it does not seem to have any specific cause. If you google the “the plugin does not have a valid header” you will see that there are lots of topics opened on this issue but no solution provided.
The simplest course of action would be to just install the plugin via ftp.
Please also use this guide to make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hi,
Also be sure to install the actual theme, not the whole package. The package has the size you mention while the theme itself is much smaller (about 8MB)
– https://forum.tagdiv.com/newsmag-whats-included/
– https://forum.tagdiv.com/newsmag-install-via-wordpress/
– https://forum.tagdiv.com/newsmag-install-via-ftp/
Thanks
I still find FTP the best way to install, to be safe, as you can also take backup of existing content and wp-config, htaccess and all that at same time.
Hi,
We could take a look, send us an email at contact@tagdiv.com and provide us with admin access, as well as FTP and cPanel if possible. Include a link to this topic in the email.
Thanks
Hi,
I was trying to update the theme via ftp and after i transfer the new version , the child theme disappeared..why that happened?Now i restore the site with the old version 8.7 and the child theme working again…
Hi,
But those would be two different subjects. First one would be related to Google crawler trying to access the wp-content themes folder and theme files. This could possibly be caused by the configuration of your server that does not disallow this.
The other issue is with the tagDiv composer plugin, which lead to 500 errors in WordPress and the website or wp-admin cannot be accessed in some cases. These are fixed in almost all cases as mentioned in the topic you provided. Other page builder providers than our own, also suggest some of the solutions we suggest, they seem to work in many cases.
We can take a look if you have composer problems and you tried those suggestions to no favorable result. maybe we can identify why it is not working for you. Send us an email at contact@tagdiv.com and provide admin login, as well as FTP and cPanel if possible. Include a link to this topic in the email.
Thanks
Hi,
Something must have changed if it worked previously and now it does not. Please send us an email at contact@tagdiv.com and provide admin login, also FTP and cPanel if possible.
Mention in what circumstances this issue happens. Include a link to this topic in the email.
Thanks
Hi,
If you update to the latest theme version, Woocommerce will not display those notices anymore. Those notices will not affect the theme or Woocommerce functionality in any way.
There are more way to update a theme, please check this guide
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The most reliable and recommended method is by FTP. The automatic update may not be so reliable at some times. You could give it a try later, or try to update with a different method as suggested.
Thanks
Hi,
You can update by FTP, that would be the most reliable method. We have a guide for updating the theme
– https://forum.tagdiv.com/how-to-update-the-theme-2/
If you use a child theme be sure to check the list of modified files that we include with each update. Files that you modify in a child theme may also be modified by us, so the two modifications may not work together. So modifications made by you to a theme file may need adapting.
Thanks
Hi,
So you installed the theme and theme plugins and that notice was displayed. Please re-install it, by FTP would be the most reliable method
– https://forum.tagdiv.com/newsmag-install-via-ftp/
– https://forum.tagdiv.com/newsmag-install-via-wordpress/
The tagDiv composer should be automatically installed and active as soon as you activate the theme in WordPress themes.
Be sure to check the theme requirements as well
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Check if the notice is still displayed. Additionally try as a quick test to deactivate all your other plugins except theme plugins, check if this has any effect. Maybe clear the cache and CDN files if used. Let us know.
Thanks
Install the theme via FTP: https://forum.tagdiv.com/install-via-ftp/
Just updated to the new 8.8 through FTP. The way i have been updated for each update however, the main page of the site layout looks to be having a issue. This is only happening to the main page. Each category page and actual article page looks all good. Also under the edit page section i no longer have the blue composer button. I updated td composer to the updated one within the download as well.
I’ve tried to use option 1 – via FTP
Result the same = “HTTP ERROR 500”
I’ve got the following message in error log :
mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 128 bytes) in — here-is-my-path—-/themes/Newspaper/includes/wp_booster/td_util.php on line 1375
So, I’ve changed Memory limit from 64 Mb to 128Mb – problem was solved.
Is it ok for this Memory size?
May I use 90Mb or 70 Mb?
In the WordPress backend:
look at screenshot –
I can see a text- Template ver.8.8
But Logo shows me News7Paper (seven)
is it ok?
