Search Results for 'ftp'

Hi,

The 500 error would be an internal server error
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
Basically the theme requirements are these
– https://forum.tagdiv.com/requirements-for-newspaper/
Additional modifications might be necessary to these WordPress and server parameters (hosting provider can make the changes if needed)
– https://forum.tagdiv.com/system-status-parameters-guide/
The most recomended method of installing a theme would be by FTP
– https://forum.tagdiv.com/install-via-ftp/
Let us know if there still is a problem.

Thanks

Hello brunino74,

It seems to be a conflict between two or more plugins and that’s why you bring this errors, sorry! Try to disable all of the untested plugins, clear all the caches and check the results. Also, if the error persists you should re-install the theme and plugin via FTP way because this is the surest method in this case. Also, check the system status parameters from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for your understanding!

Hello ironsea,

Please notice that our recommendation for theme installing is through FTP because this is the surest method in this case. You can update the theme via WordPress according to our documentation here -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ If you cannot do this, you should consult your server administrator and load the theme via FTP way.

Thanks for your understanding!

Hi,

The sidebars themselves should not be removed, only widgets from them may be placed in the inactive widgets section, from where they can be re-inserted in the existing sidebars
– https://www.screencast.com/t/hAAcunDrIk
Please reinstall the theme again by FTP, check if this solves the issue. Remove the old theme folder and place the new theme, in the themes folder. Let us know the results.

Thanks

Hello evanino,

If the theme was installed as expected via FTP way should work as properly. It was made some changes in the theme because it was an update but these changes do not affect this regard. Try making a new clean install from scratch to another subdomain, clear all the caches, purge CDN files if you are using the Cloudflare resave your panel and check the results and also, ensure that you are using the latest version of the theme.

Thanks for the message!

Hello Henkdo,

Make sure that you are using the latest version of the theme installed via FTP way because this is the surest method in this case and then, ensure that your Sidebars are not empty from Widgets section. If the problem is still there, you should send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.

Thanks for your message!

Hello Luis Armando Rios Flores,

Ensure that you are using the latest theme version installed via FTP way because this is the surest theme method in this case and then check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, if you are using some untested plugins, try to disable all of these, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello samjames,

Most likely this plugin has not been correctly installed. Try to make a new clean install from scratch via FTP way because this is the surest theme method in this case. Also, for more information about our TD Composer, please check here -> https://forum.tagdiv.com/tagdiv-composer-tutorial/ Notice that plugin has been tested with the theme and should be installed as expected with our items. Please try again with more carefully.

Thanks for your understanding!

Hello blkphoenix66,

Make sure that the theme was correctly installed via FTP way because this is the surest theme method. Try to make a new clean install to another sub-domain for testing, clear all the caches, remove all of the untested plugins and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page so I will be able to take a closer look at your backend page and also, so I will be able to provide a more accurate response. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello evanino,

If you want to fix the problem with the search icon you should reinstall the theme via FTP way because this is the surest method in this case. Also, if you want to hide it you should use a bit of CSS code to do this.

The code is ->

.td-icon-search{
display:none!important;
}

Thanks for the message!

Hello Rahim,

First of all, please ensure that you are using the latest theme version installed via FTP way because this is the surest theme method and then, check your system status parameters to be increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there, try to make a new clean install from scratch and check the results.

Hope this helps!

Thanks for your understanding!

Hello WilRC,

Make sure that you are using the latest theme version of the theme and WordPress and then, ensure that the theme has been correctly installed via FTP way because this is the surest theme method in this case. Also, if the problem is still there and if the HEX section does not appears, please make a new clean install from scratch via FTP way, clear all the caches and check the results. This option should have to be there. Check your system status parameters to be correctly increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for the message!

Hello all,

First of all, please ensure that you are using the latest theme version of the theme and WordPress and then, make sure that the theme has right installed via FTP way because this is the surest theme method in this case. Also, if the problem is still there, please try to make a new clean install from scratch to another subdomain with a new fresh theme version and check the results.

Thanks for your understanding!

Hello alexcormani,

First of all, make sure that you are using the latest version of the theme and then, check your Facebook Like’s page to be a public one. Otherwise, you will not bring good results. For achieving good results, please check the following documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ If the problem is still there, try to make a new clean install from scratch via FTP way, clear all the caches and check the results and if you cannot solve this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hello Mladen Gradev,

First of all, I will thank you for your appreciations in our theme!

1)Please keep in mind that there is talking about the developers and web designers decision https://www.screencast.com/t/9bKCM2eHOT
2)Rows and Columns option can be easily viewed if you will hover over the column area. IT seems to be very deductive option for rows and columns as you can see here -> https://www.screencast.com/t/6smUGWfm9v
3)First of all, make sure that your system status parameters are correctly increased according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ and then, if the problem is still there, please try to make a new clean install from scratch via FTP way because this is the surest theme method in this case, clear all the caches and check the results.
4)Try to follow this topic here -> https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/ because maybe could be useful for you. Also, clear all the caches, purge all CDN files if you are using a Cloudflare system and check the results.
5)This type of layout is not available at the moment for this theme, sorry! If you will check our Newspaper theme, there you will found this layout for multipurpose elements.
Notice that your topic is not correctly viewed because it seems that you have to use a lot of words without space between them and there will appear the general problem with word-break. You can read here some hints -> https://kenneth.io/blog/2012/03/04/word-wrapping-hypernation-using-css/

Thanks for your understanding!