Search Results for 'ftp'

Hello,

Please try to do the same with plugins but leave the theme on this time. I think it;s connected with a plugin conflict between the theme and a certain plugin. Please leave the theme active and rename the plugins folder instead via cpanel or ftp and try it out.
Let us know how it goes.

Thank you!

Hi,

So the problem is that you cannot install the tagDiv composer and social counter. Try installing these plugins by FTP if they cannot be installed otherwise
– http://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/
Place the unzipped plugins in the plugins directory in the WordPress install, then activate them in the plugins section.

Thanks

Hello,

Sorry but there is no section of the theme panel for adding code to functions.php. Yopu will have top use the cpanel file explorer or FTP.

Thank you!

Hi,

That is unusual. So you mean there are no fonts present in the dropdown selection, in the theme panel font settings
– https://www.screencast.com/t/2qJoclxdnxJ
Maybe the theme did not install properly. You could try to reinstall it by FTP
– https://forum.tagdiv.com/install-via-ftp/
Then check the theme system status and make modifications to the parameters if needed
– https://forum.tagdiv.com/system-status-parameters-guide/
You can ask your hosting provider to make them for you if needed. These are basically the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
Please let us know if you still have a problem.

Thanks

Hello Mohamed Kamil,

Notice that we only recommend using the FTP way for theme installing/updating because this is the surest method in this case. For more information about this way, please check here -> https://forum.tagdiv.com/install-via-ftp/

Thanks for your understanding!

Hello harshadadesta,

First of all, make sure that you are using the latest theme version which can be downloaded from Theme Forest and then, using the FTP way you should install the theme according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ because this is the surest method in this case.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello PAPPACLART,

Try to make a new clean install from scratch via FTP way because this is the surest theme method, clear all the caches and purge CDN files if you are using Cloudflare and check the results. Also, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Notice that before each theme install, you should make a full backup to your database to avoid losing your data.

Thanks for the message!

Hello Goldie1234,

Please make sure that you are using the latest theme packet which can be downloaded from Theme Forest. To be sure, try to make a new clean install from scratch via FTP way because this is the surest theme method, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ This message appears when you did not do something good with the theme installing. Try again to install the theme, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello darkstarmarina,

Please update your theme via FTP way because this is our recommended way in this case and this is the surest method for updating the theme. please check here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for the message!

Hello Zeeshank9,

If you are using some untested plugins, try to disable all of them because these might interact with the theme core files and cause a lot of unknown issues. If the problem is still there, you should make a new clean install from scratch via FTP way and check the results. If you need more assistance, in this case, you should provide your website URL so I can take a closer look at it.

Thanks for your understanding!

Hello rnpacheco,

It seems to be a problem caused by your untested plugins. Try to disable all of them, purge all CDN files if you are using Cloudflare, clear all the caches and check the results. If the problem is still there, try to make a new clean install from scratch, via FTP ay because this is the surest theme method, clear all the caches and check the results.

Thanks for the message!

Hi,

The surest method to update the theme is by FTP, but you can do it with WordPress as well. This is a guide mentioning the steps you need to take. As recommended make full backups before, just to be safe
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Also please check if the theme system status is set according to the documentation
– https://forum.tagdiv.com/system-status-parameters-guide/
You can contact your hosting provider and ask them to make the changes for you if needed, as they might have a recommended method in this matter.

Thanks

Hi,

Please check the theme documentation as well. It is not difficult to install the theme
– https://forum.tagdiv.com/install-via-wordpress/
– https://forum.tagdiv.com/install-via-ftp/

Thanks

Hi,

You can access the theme files on the server by FTP for example
– http://www.wpbeginner.com/beginners-guide/beginners-guide-to-wordpress-file-and-directory-structure/
Changes made to the files inside the header folder can be made through a child theme, if you have one
– https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thanks

Hi,

The warning seems to be referring to a analyticstracking.php file, please note there is no such file in the theme. If you made any modifications to the theme files, check or remove them. Additionally deactivate all plugins except theme plugins, and clear all caching. Check if the warning is still generated.
As a final solution try re-installing the theme by FTP
– https://forum.tagdiv.com/install-via-ftp/

Thanks

Hello LeagueOne,

Until now, please keep in mind that we do not have any bad reports in this case and the theme should work as expected by default. Try to make a new clean install to another domain and install the latest version of the theme via FTP way because this is the surest theme method. Clear all the caches and check the results. For more information about fixing this problem, please take a closer look at the following useful tutorial here -> http://www.wpbeginner.com/wp-tutorials/how-to-fix-503-service-unavailable-error-in-wordpress/

Thanks for your understanding!