Search Results for 'ftp'

Hello,

Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
How to activate the theme -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ , or you can activate the theme manually => https://www.screencast.com/t/GDo5doWPUM1M.
Also, please disable if you have any plugins activated.
Those are the requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/

Let me know about your results!

Thank you!

Hello,

This is a document with what is included in the theme packaged https://forum.tagdiv.com/whats-included/
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items.
To install the theme, you can follow one of our guides
-> Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
-> Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
How to activate the theme -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Those are the requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps you!

Thank you!

Hello,

Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
How to activate the theme -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ , you can activate the theme manually => https://www.screencast.com/t/GDo5doWPUM1M.
Also, please disable if you have any plugins activated.
Those are the requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/

Let me know about your results!

Thank you!

Hello!

5. If you have a responsive version, then you can edit the post with TagDiv Composer, click on mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; click on the element and delete the form.

6. 7. You can delete those elements how I explained already above at point 5.

8. In our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable that setting like this: https://www.screencast.com/t/JaSHpq10Y

9. You should be able to delete with TagDiv Composer like in point 5, click on the element and you can simply drag & drop the element at the bottom of the page or just press the button delete when the element is selected.

For example – https://wordpress.org/support/topic/the-link-you-followed-has-expired/
In that case the max upload size was limited, increasing it solved the problem. Usually this is the main cause.

Check this guide carefully and make modifications if needed to have set the requirements as in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
If everything is set properly there should be no problem. Contact your hosting provider if needed and ask them to make changes as the guide suggests.

You can also install the theme by FTP, that is not difficult to do and it’s very useful to know how to use FTP. If our guide is not detailed enough check some more online:
– https://dappercodes.com/installing-wordpress-theme-via-ftp/
– https://docs.presscustomizr.com/article/141-how-to-manually-install-or-update-a-wordpress-theme
– https://www.shoutmeloud.com/install-wordpress-theme.html

If you want, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Hello,

This is a document with what is included in the theme packaged https://forum.tagdiv.com/whats-included/
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items.
To install the theme, you can follow one of our guides
-> Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
-> Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
How to activate the theme -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Those are the requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps you!

Thank you!

Hello,

This is a document with what is included in the theme packaged https://forum.tagdiv.com/whats-included/
To install the theme, you can follow one of our guides
-> Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
-> Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
How to activate the theme -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Those are the requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps you!

Thank you!

Hello,

Please try to connect with cPanel/FTP and rename the plugins folder, in this way will disable all plugins and you should be able to have access to the dashboard.
Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
How to activate the theme -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Those are the requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/

Let me know about your results!

Thank you!

Hi,
Usually, those kind of problems appear when you overwrite the old theme with the new one, to solved the problem, please delete the theme and theme plugins, also if you use child theme disable it, then install the theme via FTP -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ (if possible disable all plugins during the theme update), the from Newsmag > welcome install the theme plugins.
Let me know the results!

Hello!

We have a guide how to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
If you choose another way, for example ftp/cpanel you shouldn’t encounter any problem.
Please try and let us know the results!
Unfortunately, we are not available on Team Viewer Support.

Thank you for your understanding!

Hi,

Make sure that you are using the last theme version, Newspaper v10.3.9.1 and last WordPress version 5.6.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

I suggest setting the permalinks from WordPress-> Settings-> Permalinks, on Plain => https://www.screencast.com/t/aQVuDCyS and see if there are any changes.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible.
We will take a look. Include a link to this topic in the email.

Let me know the results!

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins, also if you are using a cache plugin, deactivate them, clear all cache and try again.
Also, please make sure that all the settings are like in our requirements:
https://forum.tagdiv.com/requirements-for-newspaper/
I recommend you to install our theme like this: https://forum.tagdiv.com/install-via-ftp/
Hope that helps you!

Thank you!

Hello,

This an article with what’s included in the Newspaper theme package => https://forum.tagdiv.com/whats-included/
Please make sure that the theme install was done correctly
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
How to activate the theme -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Those are the requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello,

You need to install the theme and activate it. After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K
You can:
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
How to activate the theme -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Those are the requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps you!

Thank you!

Hello,

What is the problem with style.css? Did you try to install it and received this error message, “ERROR: The package could not be installed. The theme is missing the style.css stylesheet.”? If yes, you are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K

If this isn’t what you mean, please provide more details and screenshots.

Thank you!

Hello,

You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/

Let me know the results!

Thank you!

Hi meteor83,
You can update the theme only manually via FTP or cPanel, please check our guide https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ and use the method B. Update the theme via FTP.
Hope this will help you, let me know the results!

Hi,
Please notice that the theme can not be update by it self, you must updated the theme, for this we have a guide https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Before the theme update make a full backup and update the theme via FTP/cPanel.
Thank you!

Hi,
There are more ways to update the theme. The most safe one is via FTP/cPanel, but before theme update make sure that you made a full backup to website and database.
Theme update -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Thank you!

Hi,
Usually when this message appear, you need to login via FTP or cPanel and delete the folder for that plugin, in this case mobile theme plugin folder (httpdocs/wp-content/plugins/td-mobile-plugin) after that you should be able to install it.
This is usually apply for all themes.
Hope this will help you!