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I do not know where I am doing wrong…
In the mobile version;
The home page is ok…
The category page after the home page is ok,
but the posts are awful. Besides;
It is impossible to make a change even see the text when I click on the pencil icon in order to edit the mobile page of any post…
Please give me my money back and terminate my license. It is not going how you are explaining in the link. I closed the plug-ins such as wprocket, then some areas are got well but nothing more.
Now i am using an construction link: https://0mh.c1d.myftpupload.com/
Hello!
We have a guide how to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
If you choose another way, for example ftp/cpanel you shouldn’t encounter any problem.
Please try and let us know the results!
Thank you for your understanding!
Hi,
Before the theme update, please make sure that you have a full backup to the website and database, after that make the update using FTP/cPanel as in our guide from here https://forum.tagdiv.com/how-to-update-the-theme-2/ (B. Update the theme Manually) in this way there should be no problems to update the theme.
Also, during the theme installation, please disable all plugins and make sure that the theme requirements are set at least as in our guide from here https://forum.tagdiv.com/requirements-for-newspaper/
Let me know the results!
Thank you!
Hi,
The can be more errors because the version that you updated is very old.
But to make sure that the theme update is done correctly, please disable all plugins, delete theme and theme plugins and install it again (install the theme via FTP) then install the theme plugins from Newsmag > Welcome. Also if you use child theme please disable it.
Let me know the results!
Hi,
Usually, this problem appears when the folder plugin is already in WordPress plugins. You need to make sure that you remove the theme plugin from plugins (you can also delete the tagDiv Composer plugin using FTP/cPanel) and only after that reinstall it from Newspaper > plugins.
If there are still some problems, please let me know!
Thank you!
Hello!
Thank you for your reply. Let’s say that child theme 7 is inactive. If I go from Newspaper 9 to Newspaper Version: 10.3.9.1 which I have, I will face the same problem? Do I need to replace php and css files?
At this moment I updated the theme, by following your steps for ftp, in the server and i have the new Newspaper directory without any modification.
thank you in advance
Dimitris
Hi I bought the theme. I have version 2.1 and I bought the latest I wanted to update it via ftp but it gives me an error. What should I do?
wp booster error: Missing parameter: ‘file’ /home/elqvlyfe/public_html/wp-content/themes/ionMag/includes/wp_booster/td_autoload_classes.php
Hi,
I tried to update my website from the activated Newspaper child theme 7 to Newspaper Version: 10.3.9.1 . I did everything based on the description “B. Update the theme via FTP” but when I activated the newspaper theme in my WordPress with all necessary plugins I am not able to see the website as it was before. I see only the titles without any visuals, headers etc. I was thinking that I have also to replace the funtions.php ,header.php style.php footer.ph etc with those I had in the old Newspaper directory but didn’t work. I am new to this so I don’t have any experience in updating the theme. Could you please help me? Can you suggest to me what further steps are necessary in order to have an updated theme and my website as it was before?
Thank you in advance
Dimitris
the error persists. just enter a news story and go back to the main page. or browsing the site – when you return to the main page the error becomes evident.
https://drive.google.com/file/d/1YkjH6Ok6QMWSSlmrgFtpVvTOfrpcuFVw/view?usp=sharing
Hello!
If you have a backup, then you can do an import for settings like in our guide: https://forum.tagdiv.com/import-export-theme-settings/
Also, we have a guide how to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/
If you choose another way, for example ftp/cpanel you shouldn’t encounter any problem.
Thank you for your understanding!
Hi,
You can make a theme update using our guide -> https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ I recommend to use FTP/cPanel to update the theme. Also before the update, please make a full backup, also will be recommended to disable all extra plugins and child theme (if you use).
Unfortunately, for the moment the Newsmag theme do not have the option to extend the width of website, this can be only boxed.
Thank you for your undersetting!
our web site adress http://www.kibrissondakika.com
if you want to login and ftp details. I can send..
Hi,
It looks that there is aa code with opacity 0 apply on posts.
I think that this has to do that you are using the last WordPress version, 5.6, but not the last theme version. What I suggest is to make a backup to website and database, then update https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ the theme via FTP as in our guide to Newsmag 4.9.6
Also another way without updating is to use a plugin, Enable jQuery Migrate Helper plugin and try this option – https://www.screencast.com/t/WYlKJVLi Clear all the caches (also the browser cache).
Hope this can help you!
Let me know the results!
Thank you!
Hi,
This problem can appear when you are using the WPBakery if you have this plugin enables then please disable it and try again.
If there is still a problem, it can be from a setting like allow_url_fopen this option need to be ON; In other cases, it can be from settings like image size or folder/files permissions.
-> https://chemicloud.com/kb/article/how-to-enable-or-disable-allow_url_fopen-in-cpanel/
-> https://www.a2hosting.com/kb/developer-corner/php/using-php.ini-directives/php-allow-url-fopen-directive
If you can’t resolve, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible.
We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Before the theme update, please make sure that you have a full backup to the website and database, after that make the backup using FTP/cPanel as in our guide from here https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ (B. Update the theme via FTP) in this way there should be no problems to update the theme.
Let me know the results!
Hi,
First, ensure that you are using the latest version of the theme, the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/, clear all the caches and check the results. Try to resave your permalinks and check after the results.
If you can’t resolve, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible.
We will take a look. Include a link to this topic in the email.
Thank you!
Hello,
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Let me know the results!
Thank you!
Hi,
Please make sure that you have set the Instagram account as in our guide from here -> https://forum.tagdiv.com/instagram-widget/
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please replace the current account Instagram with cocacola and see if there are some improvements, if yes, set back your account.
If you can’t resolve, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible.
We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
I deactivated Tagdiv Mobile Theme plugin because of bug fixing. When I was trying to reactivate it once again, it failed with this error message:
Fatal error: Cannot declare class Mobile_Detect, because the name is already in use in /data/9/1/91571d3f-5b81-4a9c-a5cf-9b32da42948e/svetapple.sk/web/wp-content/plugins/td-mobile-plugin/Mobile_Detect.php on line 28
The error is links to plugins own file. So I tried to delete it and upload it again, double check in Plugins editor and FTP of my web, that this file is not existing anymore in meantime. After fresh upload I tried to activate the Mobile theme plugin again but I get the same error message again.
Can you please help me? It looks like infinite loop.
I am using latest version of both – WordPress 5.6 and Newspaper theme.
I have a problem with the TagDiv composer plugin.
It’s been over 3 months since I can’t use it and now it doesn’t even show up when I open the page creation page.
I had enough difficulty with this feature, unable to import templates from the cloud, create page. Even when I create a page with this plugin, its content is not displayed when I leave the creation page.
Here is the list of plugins that I am using at the moment:
AMP
inline Related Posts
LWS affiliation
Kit by Google site
Slider revolution
TagDiv Composer
TagDiv Mobile
TagDiv Newsletter
TagdDiv Social Counter
TagDiv Standart Pack
UpdraftPlus Save / Restore
Wordfence
Yoast Seo
Wp backeery
Am really in need. My site doesn’t work.
Thank you for helping me.
Hi fabioweb90, those are set in inactive widgets. When you are using widgets is recommending to update the theme using FTP or cPanel, in this way the widgets are not set in inactive widgets.
Thank you!
Couple of options:
a) Are you getting this message?
Briefly unavailable for scheduled maintenance. Check back in a minute.
You might have stuck maintenance mode
b) “Service temporarily unavailable” may be issue with hosting provider, cloud provider. You may need to login via your FTP software or hosting panel, and rename plugin folder to something like pluginsx – then see if you can login to admin or not.
If you can login, then rename the plugins folder back to plugins.
Hello,
Please try with another single post template and only with tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again, and see whether the problem persists.
If you can’t resolve, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible.
We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
I suggest setting the permalinks from WordPress-> Settings-> Permalinks, on Plain => https://www.screencast.com/t/aQVuDCyS and see if there are any changes.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible.
We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
