- NewspaperHow to Install Newspaper via FTP
- NewspaperNewspaper theme documentation
- NewspaperHow to Update the Newspaper Theme
Hi,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persist, please set this code in functions.php -> wp-content/plugins/td-composer/legacy/Newspaper/functions.php
add_action(‘admin_head’,function() {
echo ‘<style>.td-gutenberg-editor .editor-styles-wrapper .wp-block {max-width:726px;}</style>’;
});
Or you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Newspaper > Updates
It updated Newspaper to 10.3.7. It updated the tagdiv plugins. It was an interesting updating. It feels so much nicer than having to download a .zip file, unzip it then FTP upload the files.
However the WPBakery plugin was not updated, as it was supposed to do according to a reply on a previous post reply. However WPBakery did not get updated.
This is the first time I do any update without the “traditional” way to get an update (the whole .zip thing above).
Hi,
Please make sure that you are not uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you!
Hi dsaperu
Please try the manually installation (as Edward suggested) -> https://forum.tagdiv.com/newsmag-install-via-ftp/ this should work.
Also make sure that you set all theme requirements as in our guide from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Let us know the results!
Hi mitchtobin,
For the moment the only way to prevent this is to make the update via FTP (using the method B ) -> https://forum.tagdiv.com/how-to-update-the-theme-2/ in this way the widgets will not be removed!
Thank you for your understanding!
Hi Achim,
We can take a look at this problem, maybe we can do something about this, please make a full backup and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hi,
From what i see in your screenhost you have an 500 error, 500 errors are internal server errors – https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also make sure that all theme settings are as in our guide ->
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Let me know the results!
Thank you!
Hi,
When you are using a pro demo, or cloud templates, all these can be edited using tagDiv Composer and in most of cases when these are not working, then it can be a plugin conflict, please check it.
Unfortunately we didn’t teste our theme with the “UpdraftPlus” plugin, therefore we can not say for sure how this is working with our theme and we can not provide support for it, sorry!
Thank you!
I was able to find a solution to this problem through Google’s support forum. I am coming back to post it here in case someone has the same problem.
I found out that several hosting companies (including HostGator and Bluehost) install a caching plugin that isn’t shown in your plugins. HostGator’s caching plugin is called “Endurance Cache”. You need to remove this plugin or your AMP content will never be indexed by Google. You can’t disable the plugin natively from within your WordPress settings. Therefore you must remove it from the root. This can be easily done through FTP or file manager.
1) Log into your Cpanel and click on Files.
2) Choose your domain/subdomain and click on the WP-Content.
3) Click on the “mu-plugins”.
4) Rename the File “endurance-page-cache.php” to “endurance-page-cache.php.old”
5) Create a blank file there and name it “endurance-page-cache.php”
Once renamed/removed your AMP pages will work perfect!
Hi Calin!
On this website it seems so, but I’m just starting now to create some new pages without UpdraftPlus activated. Lets see, I’ll keep you posted!
But, I do have more licensed Newspaper client websites running (guess you can tell, since we did talk quite a bit before and let me say: I love the theme! Thanks, you really did a great job). And with all the others AND as I said until two days ago Newspaper worked perfectly fine with ALL of them, even this one I was talking about yesterday and today …
Hi hannes_kaufmann, so if I understand correctly there are some problem with tagDiv Composer but only when you are using a plugin (UpdraftPlus), is possible that these two plugins to not be compatible, because this is an untested plugin (https://i.imgur.com/9kkCK0S.png) we do not know how this is working, therefore we can not provide a fix. The only solution is to try other plugins that can do what the one you use now.
If this is not the case and there are other problems, let us know!
Thank you for your understanding!
I just deactivated UpdraftPlus again and the composer problem seems gone!
Damn, reinstalled and activated UpdraftPlus, and boom, the composer problem is back!!!!
Another problem that went hand in hand with the composer issue was UpdraftPlus backups stopped working. They just won’t finish. This somehow must be connected.
I had the backup plugin deactivated just until now, but trying it after composer works hasn’t changed the problem. I’ll reinstall this too and let you know!
Any idea from the tagDIV team what’s going? I haven’t updated anything or installed a plugin from everything working to nothing working anymore … 😉
Thank you, I’m doing a ftp backup real quick, then I’ll try reinstalling the composer! And I have no Multilingual plugin installed … if the problem persists, I will know immediately and send you a screenshot then, OK?
Hi,
Make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps. As for php version, make sure that you are using at list php v7.2
Also check to see if your host do not use some plugins/modules for security or other types that can interfere with the theme.
If there is still a problem after you checked all above suggestions, you can send us an email at contact@tagdiv.com and provide admin login and FTP. We will take a look. Include a link to this topic in the email.
Thank you!
Hi
I’m trying to set the background image of a row element using tagDiv Composer. I’ve uploaded an image of 2600 x 900 pixels (same size as the one used in demo content). In css tab of the row element, I choose that image as the background of the row, but after a while, on the screen appears a kind of scaled thumbnail that looks weird.
If I go into Chrome Developer Tools, I can see that, instead of the full image (contact-image.jpg), an image named (contact-image-300×105.jpg) has been used. I don’t know where it came from. I can guess it’s trying to fit a 300×105 pixels image to cover the ro’w background.
I’ve installed Regenerate Thumbnails plugin and regenerated all thumbnails, so I don’t know what’s happening.
You can see that bad bahavior in the following links:
What can I do to fix this?
Thank you!
Vlad,
We are trying to upgrade from version 10.2. We have to upload it from the ftp. Once we switch to the new version from the WP side panel the site crashes. It just brings a white page with an error message.
Hello !
Please make sure that you are using the last version of Theme, Newspaper v10.3.6.1 and you have set the Instagram account as in our guide from here -> https://forum.tagdiv.com/instagram-widget/
If you did that and the problem still persists, please make a full backup and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look.
Thank you!
Hi chellofr, in most case this problem can be solved double the wp memory limit, make sure that you have set all the theme requirements as in our guide and set the WP_MEMORY_LIMIT 512M if the problem is still persists with 253M.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hi,
Just make sure that you made the update as in our documentation from here , if you didn’t have the auto-update option, then the best way for theme update is via FTP/cPanel.
Is look that now on staging this is the problem you are facing -> https://i.imgur.com/2coIAw2.png usually this can be fix using the indications from these articles:
-> https://www.webfulcreations.com/there-has-been-a-critical-error-on-your-website/
-> https://www.wpfixit.com/wordpress-error-there-has-been-a-critical-error-on-your-website/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
Let me know the results!
Thank you, Mr. Calin, for the reply. But, Unfortunately, the theme is already updated to the latest version. I have emailed at contact@tagdiv.com including this forum link and all required information such as WordPress user and pass, FTP details.
Hope You will solve the issue asap because my website is down more than 20 days.
Hi easkan,
Please make sure that you are using the last version of Theme, Newspaper v10.3.6.1 and you have set the Instagram account as in our guide from here -> https://forum.tagdiv.com/instagram-widget/
If you did that and the problem still persists, please make a full backup and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look.
Thank you!
Hi,
This is strange, there is not suppose to look like that, did you edit something in theme files, or maybe you are using some extra plugins that can be in conflict with the theme settings, please try only with theme plugins and if the problem persists -> send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hi Amari,
Please let us take a loo to it, make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look and fix the problem. Include a link to this topic in the email.
Thank you!
