Search Results for 'ftp'

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Calin
tagDiv Staff
Images not loading after update - reply
#321434
Nov 22, 2019 at 11:19 am

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff
Newsmag – Newspaper & Magazine WordPress Theme: Problems with the images - reply
#321392
Nov 22, 2019 at 8:35 am

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff
Featured Image Disappearing When Post is Updated - reply
#321391
Nov 22, 2019 at 8:34 am

Hi,

Please make sure that you have the last version of the theme, Newsmag v4.9.1, also please make sure that you do not have any conflict plugin.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff
Posts loop settings in latest articles doesn't work - reply
#321309
Nov 21, 2019 at 4:55 pm

Hi,

Please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

JoseManuel_70
tagDiv Member
Posts loop settings in latest articles doesn't work - reply
#321265
Nov 21, 2019 at 11:32 am

Sorry, we have change the title of the block while the issue is unresolved. The new block title is “Más popular en el blog”.

We already make the test deactivating all the plugins and the problem still remains.

Related to mobile theme please take note that the plugin “tagDiv Mobile Theme” is not activated.

There’s an Tagdiv user “Tagdiv_login” in our cms and ftp data access due to a previous issue on pre-production side. Please tell me if you can reuse it to check the issue in pre-production side.

Best regards,

JM

Vlad S
tagDiv Staff
I can't chcange a logo on PRO demo in New 10.1 - reply
#321034
Nov 20, 2019 at 1:31 pm

Hello !

Please make sure that you install the Newspaper Theme properly according to our documentation: https://forum.tagdiv.com/install-via-ftp/ Also please make sure the system requirements are all up to date: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

fatih-2
tagDiv Member
Surfing Around the site brings up strange slider and login page - reply
#321002
Nov 20, 2019 at 11:50 am

Hi Vlad

I think I found the issue. While updating via ftp, I have added -symbol to the end of the theme folder and I forgot to remove it afterwards..did clean installation and now it is ok.

Thank you for your quick return

Vlad S
tagDiv Staff
"Load More" not…..loading more. - reply
#320984
Nov 20, 2019 at 10:35 am

Hello!

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Please make sure that you install the Newspaper Theme properly according to our documentation: https://forum.tagdiv.com/install-via-ftp/ Also please make sure the system requirements are all up to date: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Calin
tagDiv Staff
amp and mobile theme - reply
#320901
Nov 19, 2019 at 5:51 pm

Hi,

Is look that the ads are load in the website and the place for it is reserved, nut is not displaying the ads, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Vlad S
tagDiv Staff
HTTP ERROR 500 when trying activate theme - reply
#320865
Nov 19, 2019 at 2:04 pm

Hello !

Please make sure that you install the Newspaper Theme properly according to our documentation: https://forum.tagdiv.com/install-via-ftp/ Also please make sure the system requirements are all up to date: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Vlad S
tagDiv Staff
Can't save anything - reply
#320859
Nov 19, 2019 at 2:00 pm

Hello !

Please make sure that you install the Newspaper Theme properly according to our documentation: https://forum.tagdiv.com/install-via-ftp/ Also please make sure the system requirements are all up to date: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you !

Josef
Participant
clean WP + clean Newspaper 10.x – Which CloudTemplates are DefaultPRO ? - topic
#0
Nov 19, 2019 at 1:11 pm

Please, when we want install on clean WordPress clean Newspaper 10.x,
so we not installed and actived StandartPack,
which CloudTemplates we must install – if we want have DefaultPRO ?

We import DefaultPRO but without additional data (because we not want have from start in our ftp and database trash with demo images etc)
but imported Demo DefaultPRO not import CloudTemplates and page Footer,Homepage.

So we need help from someone from Newspaper Team, we need know information which CloudTemplates we must install. Thank you for help.

ale.g.
Participant
HTTP ERROR 500 when trying activate theme - topic
#0
Nov 19, 2019 at 11:58 am

Hello,
I’ve just installed the theme via ftp, then tryied to activate it in WP but that happened:
– When I clicked to install (1 click install) td plugins i had HTTP ERROR 500
– Then, in all my website appeared HTTP ERROR 500
– I also had HTTP ERROR 500 in wordpress, so couldn’t change back to previous theme
– Fortunately, I renamed Newspaper theme folder via ftp then I suceed go back in wordpress and activate old theme
– I renamed again Newspaper theme folder via ftp to original name
– When i click “activate” it’s HTTP ERROR 500 and i’ve to repeat folder rename to get back to previous theme.

Could you help me?

Vlad S
tagDiv Staff
Problem with tagDIV composer - reply
#320816
Nov 19, 2019 at 11:44 am

Hello !

Please make sure that you install the Newspaper Theme properly according to our documentation: https://forum.tagdiv.com/install-via-ftp/ Also please make sure the system requirements are all up to date: https://forum.tagdiv.com/requirements-for-newspaper/

Please note that we answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2 So multiple replies to your topic will only make us to get harder to your topic. Also note that is not recommended to reply in other users topic since you will make the response time longer !

Thank you !

Vlad S
tagDiv Staff
Download failed. cURL error 60 - reply
#320788
Nov 19, 2019 at 10:39 am

Hello !

Please make sure that you install the Newspaper Theme properly according to our documentation: https://forum.tagdiv.com/install-via-ftp/ Also please make sure the system requirements are all up to date: https://forum.tagdiv.com/requirements-for-newspaper/

I hope this was helpfull !

Thank you !

Calin
tagDiv Staff
Missing social icons on backend - reply
#320653
Nov 18, 2019 at 5:18 pm

Hi whatswithjeff,

If you have this problem -> https://ibb.co/zRNJ0sr you’ll need to make the settings that Bogdan mentioned above, or send us an email, and will do it for you, after that there will be no problems. You can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Let me know how is going!
Thank you!

Calin
tagDiv Staff
Menu very long to upload - reply
#320646
Nov 18, 2019 at 5:03 pm

Hi,

If you are referring to this effect-> https://www.screencast.com/t/fHjnGMQfHu you should be able to edit it with tagDiv Composer.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

mateusnds
Participant
TGM_Plugin_Activation error - topic
#0
Nov 18, 2019 at 4:46 pm

Hello, after update to 10.1 i have this message:

https://imgur.com/Ejsp0cY

Can you help me fiz this please?

wp-admin/includes/class-wp-filesystem-ftpext.php:143
ftp_fget()
wp-admin/includes/class-wp-filesystem-ftpext.php:143
WP_Filesystem_FTPext->get_contents()
wp-content/themes/Newspaper/includes/wp-booster/wp-admin/plugins/class-tagdiv-theme-plugins-setup.php:317
tagdiv_theme_plugins_setup->theme_plugin_has_update()
wp-content/themes/Newspaper/includes/wp-booster/wp-admin/plugins/class-tgm-plugin-activation.php:1977
TGM_Plugin_Activation->does_plugin_have_update()
wp-content/themes/Newspaper/includes/wp-booster/wp-admin/plugins/class-tgm-plugin-activation.php:1836
TGM_Plugin_Activation->is_tgmpa_complete()
wp-content/themes/Newspaper/includes/wp-booster/wp-admin/plugins/class-tgm-plugin-activation.php:422
TGM_Plugin_Activation->init()
wp-includes/class-wp-hook.php:288
do_action(‘init’)
wp-settings.php:523

Calin
tagDiv Staff
not able to edit any of my pages/posts - reply
#320213
Nov 15, 2019 at 12:15 pm

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible and provide as many details you can and some screenshots with these problems. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff
'Single Post Comments' element missing - reply
#320144
Nov 15, 2019 at 9:12 am

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff
Flex Block 1 – date selected ti be shown but not showing – why? - reply
#320080
Nov 14, 2019 at 5:00 pm

Hi,

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible, also provide as many details you can and some screenshots. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff
Fatal error post template: 2, 3, 4, 5 - reply
#319948
Nov 14, 2019 at 10:49 am

Hi,

Please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

Calin
tagDiv Staff
mobile homepage content - reply
#319916
Nov 14, 2019 at 9:57 am

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

Calin
tagDiv Staff
Author box at the top of the single post pages - reply
#319914
Nov 14, 2019 at 9:56 am

Hi,

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks

haychart
tagDiv Member
No Default Newspaper PRO available - reply
#319815
Nov 13, 2019 at 6:47 pm

the theme was updated by ftp and the composer is verison 2.5 and cloud library is 1.4

regard status – all is green apart from

max_input_vars
1000 – the max_input_vars should be bigger than 2000, otherwise it can cause incomplete saves in the menu panel in WordPress. To see how you can change this please check our guide here.

and

Caching plugin
No caching plugin detected – for best performance we recommend using WP Super Cache
we are on a managed server

there are 46 Homepages listed and when i type PRO in the search it lists 11

the 1 you cannot see says Homepage – Construct by TagDiv

image of 11 homepages

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