Search Results for 'install'

Hello Frydenborg,

I suggest you making a new fresh install on another sub-domain with the latest theme version downloaded from Theme Forest via FTP way because this is the surest method in this regard. For more information about this case, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Notice that the theme core files are fully tested and work as expected.

Thanks for your understanding!

Hello WakeUpCallProject,

I have inspected your website and I saw that you are using the Header Style 8 which has a central logo set it by default and then, with a CSS custom rule, you aligned it to the left. This thing happens due you have 2 rule over your logo. The default one which is written in style.css and the second one which is written in custom CSS box.
This behavior appears when you have additional customization through custom CSS code and also, I suppose that you are using the Speed Booster plugin. Please notice that the CSS are working in cascade and the first time will take the code from style.css that is set it by default and then the theme will take the custom code that you have changed from Theme panel and practically this flash is generated by this cause. As a workaround, you have to check your style.css and try to add directly in this file your desired custom code. So, if your problem is still there, please try to revert the theme to the default settings, without any customizations and let us know how it goes. Also, you can try to make a new fresh install from scratch with the latest version of the theme and check the results. Also, please make sure every time you cleared caches. Noticed that the only files where you will have to edit are style.css.
If you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!

Thanks for your understanding!

Hello jonathomp,

Please keep in mind that Visual Composer has not be activated or purchased. This plugin come bundled with the theme core files and you should enable it from Theme panel->Plugin section. For more information about how you can install and use Visual Composer, please consult here -> https://forum.tagdiv.com/how-to-use-visual-composer/
I suggest you make a new clean install from scratch via FTP way because this is the surest method in this regard, clear all your caches and check the results.

Thanks for the message!

Hello Varun,

Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed.

Thanks for your understanding!

Hello modaestrat,

Notice that the speed booster is an optional plugin which can be activated in the same way as you install a new plugin.
The Speed Booster works only with the tested plugins. If you use other plugins, it will be automatically disabled, and I suggest to check this first in System Status. However there is a workaround to make it also work with other plugins, you can read more here – https://forum.tagdiv.com/topic/speed-booster-not-compatible-with-vaultpress/
Unfortunately, the time doesn’t allow us tot provide any custom and optimization services. We provide support only for the theme related issues based on Envato support policy – https://themeforest.net/page/item_support_policy I suggest to get someone to help you if you want to optimize your site.

Thanks for your understanding!

Hello,

We are sorry for any inconvenience you have encountered using our theme. Thanks for reaching out to us.
Can you please provide more details on why you are not able to get the theme to show as the default demo. Our demos are installed very easily with the click of a button: https://forum.tagdiv.com/newsmag-installing-demos/
Is this process not working on your site? Are you getting any errors when installing a demo?
Please provide a link to your site and all the relevant details so we can replicate the issue and give you a solution as soon as possible.

Thank you for understanding!

• This reply was modified 9 years by Radu.

Hi,

I believe you will have to regenerate the thumbnails as the Newspaper theme is using different thumb sizes for the modules to start with. The articles should be fine since you will be installing Visual composer for the new theme. The themes share the same core but they are not identical, please notice that it could be possible to appear some differences regarding on style and you should adjust some of them, or even redo them.
Before doing this switch it would be best to make a full backup to your website to avoid possible problems.
Here is a brief comparison between the themes
– http://tagdiv.com/newspaper-vs-newsmag-how-to-choose-the-perfect-wordpress-theme-for-your-project/

Thanks

Hi,

Please try and deactivate the child theme, and check if the mobile theme is working properly. If it does maybe you have code in the child theme that is somehow interfering with the mobile theme. In that case you need to verify the code that you have in the child theme files.
Here you can find a guide about creating a child theme
– https://forum.tagdiv.com/the-child-theme-support-tutorial/
This could also be caused by a plugin, you could try to deactivate all your plugins except Visual composer and the mobile theme, clear any caching installed then check again to see if it has any effect.
Also make sure you are using the latest version of the plugins bundled in the theme package.
If you could provide a link to your website, we will inspect it and try to identify a cause.

Thanks

Hi,

The demo with content includes ready made menus, categories, posts etc. These will not be available if you install the demo without content. You will have to create your own categories and menus for example
– https://forum.tagdiv.com/how-category-settings-work/
– https://forum.tagdiv.com/mega-menu/
The settings that are imported are the demo css stylesheet and the theme panel settings.
It would be easier if you would install the demo you want with content and then gradually see how things work, and replace the dummy data with your own as you create it.

Thanks

Hi,

The Big grids are displaying properly, but I cannot seem to figure out what is wrong with the rest of the page.
I suggest you disable all your plugins except Visual composer and the mobile theme if you have it active, clear your cache then check to see if the blocks are displaying properly. Try editing your page, remove and then reset these blocks on the page. Please also make sure you are using the latest Visual composer provided with the theme as well as the mobile theme plugin, which you could uninstall and upload again to see if the problem is fixed.
Please let us know how it goes.

Thanks

Hi,

If you are using the latest version of the theme and the plugins included in the package, there should be no reason for the social counter not to work
– https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
I have inspected your website and there are no errors present. Usually this kind of problem is caused by caching issues, please try to clear any caching installed and check to see if the the data refreshes. Please note that there could be some delay in the process. Also other plugins could be interfering with the social counter, and preventing it from working properly.

Thanks

Hi,

If you install a demo without content, only the design settings will be imported. You will have to recreate the homepage for example using the same elements from the demo, and then the settings will apply. If you install the demo with content this will import some dummy data and everything is predefined, you would just have to replace (not edit) this dummy data with your own content – https://forum.tagdiv.com/installing-demos/
If you want to use an ad in the page structure you can use an Ad box element and select from your available ads
– https://www.screencast.com/t/v0MDdAuVu
The ad code must be entered in Theme panel->Ads in the respective section
More about the ad capabilities of the theme here – https://forum.tagdiv.com/header-ads-adsense/
Here is a tutorial about creating your page in Visual composer and using it as Homepage
– https://forum.tagdiv.com/homepage-how-to-build-and-set-it/

Thanks