Search Results for 'install'

Hi,

There was a conflict between Mobile theme plugin and SEO By Yoast plugin. Try to delete the mobile theme plugin and install this version: http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip clear all caches then test the site again.

Thanks!

Please clear all caching afterwards as this version of the mobile theme fixed the issue for most users. Please make sure you uninstalled and deleete the plugin properly and did not just install the same version you already had.
Thank you!

Hello,

Well there is no default homepage unless you install the demo. If you want to get the dummy data back, you can simply uninstall the demo and reinstall it again: https://forum.tagdiv.com/installing-demos/
We do not recommend editing the demo data as it will get removed when you decide to switch demos even if you edit the content. We suggest creating your own content, not editing the dummy data.

Thank you!

Hello,

I replied in the other topic. Please disable all plugins except visual composer, clear cache and rest cdn files. Then test again. you can also try to install the theme again by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hello mohittodarwal,

Please ignore this message and try to install only the plugins that come bundled with our theme, clear all caches and check the results. Please notice that all the plugins which come with the theme have the own license and must not buy anything. Please ensure that you are using the latest version of Visual Composer which come bundled with the latest version of theme. Clear all your caches and test it again.

Thanks for the message!

Hello,

If the social counter does not show any likes or followers here are the steps you need to take:

1. Please make sure the theme and the plugin are up to date. Update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
And then update the social counter plugin by disabling your current one and deleting files from the plugins section of wp. Then install the social counter version that comes with the latest theme version from here:
http://screencast.com/t/02bf4YOZznC

2. After everything is up to date, you need to follow this guide very carefully: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/

3. After you set everything according to the guide, please clear all caches and reset cdn files if you use it. Also allow it a bit of time as it;s not a live count and is affected by cachee.

If the counter still does not work, please contact us via email at contact@tagdiv.com and provide wp-admin and a link to your site so we can investigate.
Please also include a link to this topic so we can identify you.

Thank you!

Hello,

When starting out with a new theme it;s best to start with the theme documentation and accommodate yourself to the theme settings firtst before applying it to your live server. You can create a localhost or a testing domain. A dummy install and add the theme there for experiments. It’s best to start with the theme docs so you learn the theme’s functionality: https://forum.tagdiv.com/newspaper-theme-documentation/
We do not have any payed service we can offer. Sorry. Even the installation is provided by envato, not us.
We will be able to help with any questions you might ask us but we cannot set-up the theme for you. You will have to read the docs and play around with the settings to see the what;s and how’s. I suggest a dummy install for this in order not to break your live site. As for the demos, you can install a demo with or without data but you must be advised that if you install a demo with content we do not recommend editing the dummy content as if you decide to switch demos, the dummy content will be removed as well. Even if you edit it and replace the content with your own. So please use the dummy content only as an example, do not turn it into your live site content.

Thank you!

Hello robedu,

The most simple way achieve the similar layout is to import that demo and install it on your website. Please notice that each demo has an own CSS which load only if it will be imported and installed to your side. If you will follow this steps, please notice that you will bring the exact layout which looks similar to our demo.
If is not what you mean, please provide more details about what you want to achieve. You can provide some useful screenshots so we can understand what you want to do.

Thanks for the message!

Hi all,

It is very likely to be an issue related with the wp-install. Try to re-save the permalinks, and also try to use the default setting for them: http://screencast.com/t/AiL3qxkM clear all caches then test the site again. You can also try to regenerate the .htaccess file as it may also be a problem related to the permissions that the user have: https://codex.wordpress.org/htaccess

Thanks!

Well if the issue appears on a normal theme as well, there is nothing we can do about it as we cannot offer WordPress support. We are the theme support. You have to make sure your WordPress install is up and running before applying the theme.
Thank you!