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- TutorialsExisting content
is this because of where my WordPress installation is installed on the server (seems to be in a /clickandbuilds/wordpress/…..) folder instead of the standard /wp-content/ folder?
Hi,
I purchased the Newspaper theme but now can’t install the plug ins that go along with it (such as visual composer).
When I try to install, I receive the message:
The plugin does not have a valid header.
Downloading install package from http://urbanyvr.com/wp-content/themes/Newspaper/includes/plugins/js_composer.zip…
Download failed. Service Temporarily Unavailable
I am wondering if this is because I am using 1&1 managed WordPress?
I switched the managed wordpress over to a standard installation shortly after signing up as I did not realize the limitations.
Please advise – I would really like to use this theme and it’s very frustrating not being able to.
Just did that myself and it worked. I guess when I went through the nonsense of downloading, installing, and authenticating the Envato Market installer, which is one of the ways TagDiv suggest you update a plugin, I expected it to take care of all of the related plugins.
Is there a specific document that clearly states all of the things you need to do when upgrading? All plugins that need to be disabled, removed, uninstalled, and re-installed? I’m already doing the Visual Composer dance every time, but if I need to be doing that for a bunch of other plugins it would be nice to know…
Correct, simply uninstall the old plugin and upload/install the new social counter. It works for me.
You keep pointing to the page https://forum.tagdiv.com/the-mobile-theme/ which has absolutely no documentation on the fact that you have to re-create each of your static pages by hand using a completely different method.
Perhaps you should add documentation or notes to that page indicating this is a completely separate theme, that no existing pages will work with the mobile theme unless you re-create them or create new content by hand.
I for one will be disabling and uninstalling the mobile theme until documentation is provided on how to do this, as I have no idea what will/won’t work.
I love how fast it is, but right now every single one of my menu items and pages are completely blank without documentation…..
Hi,
I am trying to install a demo but getting an error message. How do I get it to install properly? Thanks
First of all: Wonderful job guys with the new theme. It looks amazing!
I’ve upgraded from 6.5 to Newspaper 7 and I was using the Classic Blog theme.
I’m using Style 11. My website is 101zap.com
After the upgrade the logo on the top is not centered anymore, it’s displayed on the left.
Do I have to install/upgrade the theme from 7.0?
How can I fix this?
Did I did something wrong?
Do I have to update Visual Composer as well ?
Hi Bogdan
Thanks for the follow-up emails, much appreciated. As instructed I have deactivated, deleted and reinstalled both plugins from Newspaper\includes\plugins folder. And have activated both. Additionally I have copied the code from the stack and inserted it into the htaccess file.
Unfortunately nothing has changed. Social icons still remain confabulated. The good news is that I opened a new page and successfully used the Visual Composer to place an element.
As for the message else, a rss or another plugin and id does not create the main body classes needed for the demo. I cannot find the single or page classes anywhere on your site. I have no idea how that has occurred as I used only your theme. I have absolutely no idea where to start to rectify the problems
Bob
VC update worked a treat. I actually thought it performed one-click install for some reason.
Anyway thanks again Andrei, Legend!
Hi Bogdan,
I’m not a beginner in web development. 😉
But I disabled all plugins except visual composer V4.11.2 and tried the exclude and include filtering, to check if one of them will work, but it’s not the case.
We don’t have any CDN or Caching Plugin running in our development environment, so that here are no worrys.
I also tried to reinstall the visual composer plugin that didn’t helped.
Hi, thanks for your reply, I made a new wp installation within a sub-domain (with only the visual composer plugin active) and it works fine with demo content, now, what does it means? I can not re-build all the site in this new installation, it will cost days of work. How can i fix my old site?
Best
Hello fajrialhadi,
If you have the mobile theme plugin installed, when you access your Backend, the first editor refers to Mobile Editor, like this -> http://screencast.com/t/zAtWOmb4 and then when you scroll down on your page you will see the Visual Composer editor, like this -> http://screencast.com/t/MJhylybrzE7n So, if you will disable the mobile theme plugin, you will have only the Visual Composer editor. If you are using the cache plugin, please try to clear all your caches and check again the results. I suspect that it is most likely a caching issue.
Hope this helps and let us know how it goes!
Thank you for your understanding!
Hello,
Yesterday I bought Theme “Newspaper 7”. After installation I see big problem with WordPress 4.5.2. Unfortunately your theme not support this version wordpress in 100% at Chrome. (Firefox is OK)
Disappeared pictures from all the elements created by the visual composer (my test website http://nascenie.info)
Could you tell me how to fix this problem, please.
thx
Peter
Hello Arafat,
I have checked your website and I saw that you have a js error in your console, as you can see here -> http://screencast.com/t/r4lmTNBsimT Please try to disable all the active plugins, leave just Visual Composer to active, clear all you cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. I have tested on my side and the pagination works fine.
Hope this helps and let us know how it goes!
Thank you for your understanding
Hey Bodgan,
Thank you for coming back to this.
As I said: Happened despite a complete re-instal for reasons unknown to me.
I recall quite similar issues way back where there were elements that went AWOL and there was a thread:
https://forum.tagdiv.com/topic/missing-elements-visual-composer/
As Alin wrote in posting #77225 on Nov 3, 2015 at 9:28 am:
quote:
Hi,
I will add this on our list to be specified in the documentation how to enable all Visual Composer elements, as I see that many users have this issue. Glad that you managed to solve this!
Thanks!
Reply
/quote.
Oh and by the way that nagging VC message persistently staying in the dashboard which I mentioned in the same thread (posting #77430) is STILL there after… I don’t know… 10 updates and at least complete 5 reinstalls of theme and all plugins:
All the best,
– Frank.
Hi,
Please update the social counter to the latest version (4.0) by removing your current version and installing the one that came with newspaper 7 and then follow this guide to get it to work properly: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Thank you!
Hi Bob,
After updating the theme, please also update visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and also the social counter plugin using the same method. You need to have visual composer version 4.11.2 and social counter version 4.0
The icons in the top menu and the footer have the issue described in the topic I posted above. Please add the code in the htaccess file as the topic suggests but do not copy the code from the forum. get it from stack exchange.
As for the demo, if there is no error then it means it installed properly. the main problem is that your content is getting served through something else, a rss or another plugin and id does not create the main body classes needed for the demo. I cannot find the single or page classes anywhere on your site. Hre is your site’s body tag: http://screencast.com/t/6INPVXIoVlI
here is a normal wp site with our theme’s: http://screencast.com/t/OgvnrU1KnLru
There are lots of classes that do not apply on your site.
Thank you!
Hello,
For more information about installing demo, please check the documentation here -> https://forum.tagdiv.com/installing-demos/
Thanks.
Hello valerianidesign,
Please ensure that you have right installed your latest update via FTP according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ Also, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN files if you are using the CDN and install only the plugins that come bundled with our theme and rule out the conflicting plugins. If your problem is still there before after these changes, please try to make a new install within a sub-domain only with Visual Composer and check how it works.
Hope this helps and let us know how it goes!
Thank you for your understanding!
Hello yachtsailingcharter,
Yes, before you update your theme, you have to disable all your plugins, remove your old theme and install the new update only through FTP because this is the surest way in this case. For more information about theme updating, please check our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ Also, you can check this topic here -> https://forum.tagdiv.com/topic/how-i-manage-to-update-from-version-6-x-x-to-newspaper-7-0-without-a-problem/#post-111643
Thanks.
working after reinstall… but now new problem… comment box not working… https://snag.gy/N3wncO.jpg
Hi
Please make sure that you have enabled all elements in Visual Composer settings: http://screencast.com/t/wijJbxUmyL6S clear the caches then test again. If you still can’t find new elements in VC editor try to update the theme via ftp as it’s the best way of making a clean update: https://forum.tagdiv.com/install-via-ftp/
Thanks!
Hi Bogdan. With all the issues surfacing all at once I’ve become somewhat jaded and frustrated. I have methodically followed the tutorials and nothing happened. Eventually I manually downloaded the new theme unpacked into a folder and then uploaded the Newspaper folder via FTP to then overwrote the appropriate folder on my server. Have eventually updated theme to 7. Set about changing look to Black Demo. More issues (It just has to be something I have configured wrong – dammed if I know). Still have issues with social icons not displaying correctly. Background black color not displaying at all. Web site is http://pigsfly.info. Following tutorial to create page and then use Visual Composer. More issues clicking an item does not install that item into page. Bob
Hi,
Please try to uninstall it or install a different demo and reinstall the dark theme.
the corrupted icons you see are because of CDN and fonts loading from another source. Please follow this topic to fix them: https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
Thank you!
Hi
I’ve checked your site and now it’s deployed fine on both mobile and desktop: http://screencast.com/t/0gKaChP5mQYH – http://screencast.com/t/4Y8PIHJ4
If you still need assistance on this please provide more detail and we will get back to you in shortest time.
P.S As a cache plugin we recommend W3 Super Cache, here you can check our documentation: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thanks!
