Search Results for 'install'

Hi,
Every post template has a specific class you can check here: http://screencast.com/t/GgiEwozGrpSQ
You can add multiple conditions to the code if you wish to change it.
As for the plugin, we are not sure how the plugin works. You will need to use the implementation method specified by the plugin author. If you want to modify this behavior, we cannot offer any suggestions as we have not tested the plugin and have no idea of it;s functionality.
For the third part, there is no benefit at all, as different versions of visual composer will not work with pur theme properly except for the one that comes bundled with our theme. Please use just the version you can install from here: http://screencast.com/t/iuv6drOf (we will update the plugin along with the theme)
Thank you!

Hello PedroMiguelMoreira,

I suppose that you are referring to the Search symbol (“magnifying glass”). This kind of option is created in the header-menu.php core file. If you want to add the Search word, you have to alter the code from this file, like this -> http://screencast.com/t/Jn3vnxAlF -> http://screencast.com/t/ZIQElfNQ The search function should work fine. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. You can check this option in our demo version, here -> http://demo.tagdiv.com/newspaper/

Hope this helps!

If is not what you mean, please provide more details about what you want to change so I will be able to provide a more accurate response.

Thank you for the message!

Hello Andrii,

I have checked your website and I saw the problem. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. This issue might be caused by interference between your untested plugins and our theme and it is possible to appear errors. Please check our demo and there you can see that the problem does not appear. -> http://demo.tagdiv.com/newspaper/category/tagdiv-lifestyle/

Hope this helps and let us know how it goes!

Thank you for the message!

Hello,
the revolution slider plugin is bundled with the theme so updates can only come through our theme updates. You can get the latest version we can provide from the latest version of the theme (rev slider 5.1.5)
We will update the plugin along with the theme update.
https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Thank you!

Hello,
If the sorting option worked before, then pleased try to figure out what changed since a few days ago. Did you change a few settings or installed a new plugin? Usually things do not happen without a reason. Please check a few options that are required for the 7 days sorting:
1) the option active in the theme panel: http://screencast.com/t/Aigw5YYXL
2) the Ajax post view count: http://screencast.com/t/DxPIvWusbwvQ
3) The post views themselves as this option relies on views: http://screencast.com/t/Yz3Qo9I6
If you have all of these options checked and the counter does not work, please try to refresh your post page and see if the view counter increments. If it does not work, please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then check the post views again.
let us know how it goes.
Thank you!

Hello atw101,

In order to achieve the best results after you will install the latest update you have to follow some rigorous steps like this -> you have to delete both of your themes, child theme, and main theme. All your customizations from your Newspaper 4 child theme will do not work because all the files from this were changed in Newspaper 6 and as the main theme and also you lose all changes.

Newspaper 6 is a whole new theme so an update from 4 to 6 may cause the same issues as switching to another theme (but we did try to maintain compatibility where ever possible).

Always make a full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one – https://forum.tagdiv.com/how-to-update-the-theme-2/ update also the plugins that come bundled with the theme files from the /plugins folder. In the “how to update” guide is specified that you will have to run the script that will import from database your settings.

The shortcodes have been changed so old ones will not work anymore. Please note that old files customization or custom CSS will not work with the new version and you will have to adjust or re-add them.

Bottom line is that newspaper 6 is a whole new theme built from scratch.
Unfortunately, you will have to clear your agenda and spare a bit of time to adjust all your settings to the new version of the theme.

If you have already Newspaper 6 and you want only to do the update to latest version, you should make this without any problem. All your customization are recorded in the database which is not affected by this update.

Hope this helps and let us know how it goes!

Thank you for the message!

Hello griseltolstow,

In order to achieve best results, please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. After you have done this, please consult the guide below and then check your social counter and see how it works.

1) Please make sure you have the latest theme version: 6.6.5. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.6.5 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.

3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.

Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue. Also, please provide the link of this topic so we can know who you are and what the issue is.

Hope this helps!

Thank you for the message!

Hello FarrahGillani,

In order to achieve best results, please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. After you have done this, please consult the guide below and then check your social counter and see how it works.

1) Please make sure you have the latest theme version: 6.6.5. If not, you need to follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/

2) Having the latest version of the theme is not enough if you do not update the social counter as well. You need to remove the current version you use: http://screencast.com/t/4jvRwNzK and then install the version of the plugin that comes with the 6.6.5 theme: http://screencast.com/t/9AKKURjTjX
You can recognize if you have the correct version of the plugin when you see the new app key settings: http://screencast.com/t/CIXxklBanNl If you do not have these settings in your social counter it means you do not have the correct version.

3)You need to follow this guide to get the requirements from facebook:
https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Please keep in mind that the social counter is not a live count. It will update once every few hours.

Once you followed all the above steps properly and made sure you have not missed anything, (and the social counter still does not work), then you can send an email to contact@tagdiv.com with your login information so we can further inspect the issue. Also, please provide the link to this topic so we can know who you are and what the issue is.

Hope this helps!

Thank you for the message!

Hello FarrahGillani,

Please make sure that you have activated Post Vies counts from Theme panel, like this -> http://screencast.com/t/WXOM6HPNIx and then please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Check your posts after this and see how it works and if your problem is still there please let us know.

Thank you for the message!

Hello,
This is a warning that you installed our woocommerce extensions but you do not have the woocommerce plugin installed. If you plan on having e-commerce on your website, then please install the woocommerce plugin. If not, then you can disable woolabel and wooinvoice as they are extensions for the e-comerce plugin.
Thank you!