Hello!
Please make sure that the Composer and Cloud Library plugins are installed and active in Newspaper -> Plugins.
Thank you!
I was running version 11.something on my website.
We upgraded to 12.2 and tried other version of 12 the site got critical errors and whole site was broken.
Now we recovered from backup but still 12.2 is installed so we had to remove the tagDiv Composer plugin!
Can someone guide me to go to 11 version again. Whole site is spoiled.
We have installed the WP SUPER CACHE – done the settings as per your instructions – but still this issue – can u please look into this and give us a solution – our user experience is getting affected – mobile theme is now all gone – just AMP and DESKTOP working
WP CACHE SETTINGS: https://snipboard.io/14MC90.jpg
THEME SETTINGS :https://snipboard.io/xPzryK.jpg
Issue Screenshot : The mobile normal view is not working – its showing the AMP view only
Hello!
The mobile editor comes from the mobile theme plugin and AMP.
If you use cloud templates, then you can use an element as column text, raw HTML, or raw CSS to add codes.
You should use the mobile theme + AMP and add the code to the post you need in the mobile editor field.
Actually, we have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
Hello!
I can see that your website is looking good. Did you solve the issue?
In this update, we didn’t change anything; we just added a demo, which does not change anything in your install.
Thank you!
Hello @newspatron !
Unfortunately, AMP will work only with the Mobile theme plugin. If you install that plugin, then your mobile pages will be overwritten.
Thank you so much for understanding!
Hello!
Please clear all your cache from your caching tools and try again. Try to uninstall the caching plugin and check the results in an incognito window as well.
This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
Thank you!
Hello!
Please follow the video to see where you can find and build your sticky header on mobile and desktop too: https://www.screencast.com/t/l6v2Belt
You can customize what you need in the TagDiv Composer if you use the cloud templates.
Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Actually, we have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use the mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Hi everyone,
I got Newspaper, installed and configured with WP Super Cache (using the devteams suggestions), and Autoptimize.
Every time I run the CSS Analyser, my local loaded Fonts (in theme panel) disappear and the whole site is in “Times New Roman”.
Any help for that?
I have just found this plugin :
https://wordpress.org/plugins/custom-taxonomy-order-ne/#installation
did you test it ? do I recommend it to you ?
Thank you
Hello,
Thank you for the quick response.
1. No errors, no notifications, none.
2. I didn’t edit the homepage (I wouldn’t dare). However, I did use your services (“Get a free quota”), fixing a couple of things, but the issue appeared yesterday or the day before. In other words, there is a significant time gap of a few months between any changes and this name appearing in the header. The only thing that was different was the use of Yoast (as far as I know). The problem is, nothing changed, even though I deleted it (and reinstalled it later).
Q1.& Q2. Thank you for the answers, I’ll try that.
Thank you again!
Hello,
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please let me know what plugin for the cache you use now.
I hope this helps.
Thank you!
I’ve looked through posts and some documentation you have about the side-bars, but I’m still a little confused and could use some help/further clarification, please.
I’ve looked at the following two links for example:
https://forum.tagdiv.com/sidebars-tutorial/
and
https://forum.tagdiv.com/topic/deleted-sidebar-only-from-homepage/
So I installed the demo site for Crypto News Pro, and everything is going great, but then some things started to confuse me…
When I create a new Post, I have my default sidebar that came with the theme loading fine and it looks great.
When I create a new Page, I have no default sidebar, and I just have my default header and footer.
I also navigated in WordPress Admin to => NewsPaper => Theme panel = Template Settings => Page template (custom sidebar + position) is set to RIGHT position, and the “Default Sidebar” is selected…
Then I started asking myself, “how does wordpress even know what my default sidebar should look like?”
When I go into the WordPress Admin portal and go to Appearance => Widgets it’s just just empty when I expand the Newspaper default
When I try to use TagDiv Composer to edit the already-created (brand new) WordPress Page, the Page formatting looks totally broken…I’ve tried to build a new sidebar via the documented techniques, then when I save or preview the Page, I see my new Sidebar on the Page, but my Page content is completely gone…
So three questions please:
1) How do I find where my current default sidebar settings are from within WordPress/NewsPaper Theme? I dont understand how all of my new WordPress Posts are showing a default Sidebar, but in my Appearance => Widgets there is no Default Sidebar configured.
2) Is there a way to simply enable the same default sidebar on my WordPress Pages? (The same sidebar that currently shows up on all of my Posts).
3) Or whats the easiest way to add a new Sidebar to my Pages, without the content of my Pages breaking/disappearing when I edit them with the TagDiv Composer, and add a manual/new Sidebar?
FYI the only plugins on my brand new WordPress install currently, are YaySMTP/WooCommerce/WP Forms (and Newspaper Theme).
Thank you in advance for your time and help.
Hello, how are you?
Well, it’s been a few days since an old problem happened again, a conflict between the AMP and Mobile Theme plugins.
I put the mobile version only for AMP users
How it should be: https://prnt.sc/6UZH814HrXZ7
How it turned out: https://prnt.sc/gscMgCv2rx4C or https://prnt.sc/co3H8xMOCt4t
I already tried uninstalling one and installing the other to see if the installation order would alternate.
Thanks again AnaMaria
I installed the Regenerate thumbs plugin, ran it 100% completion on 1318 images, cleared and preloaded cache, and cleared the browser, problem is still there on all static images on the website – you can test again with the above URL to my site.
I received a support response from EWWW who don’t believe its any residual data on their end but had a couple of suggestion (that aren’t clear to me) and seems to think there is something else, theme, or plugin causing Lazy Load to occur simultaneously with WP Rocket? I’m running out of ideas!
Kevin
hi, with the newspaper theme I installed the Disable Gutenberg plugin, but the sidebar appears where I have to insert the text. How can I delete it?
https://www.rifday.it/wp-content/uploads/Schermata2.png
Thank you
Follow up – According to the EWWW support site, there are many references to using their “tools” to cleanup and remove data files. (well a little too late since I deleted the plugin).
My question to the TagDiv experts is, should I reinstall the EWWW plugin temporarily, than follow some protocol to deoptimize all images they compressed? would this be the fix for image issues?
I sent EWWW a WP support request yesterday for suggestions but no reply.
Any other suggestions, instead of reloading the EWWW plugin?
Kevin
Anamaria
Unfortunately, I deleted the EWWW plugin (which had been deactivated earlier) completely. I cannot reactivate and remove the lazy load function. However, WP Rocket lazy load is enabled.
I have today installed a new Compressed Image plugin called TinyPng. it ran all 1316 images in my library successfully.
However, after doing so, I still am seeing an issue with all the images in posts for my website, and using the Tagdiv theme. The issue can be seen by looking at a sample post/URL this one:
Then hover over the first image in the post of a man driving a lawnmower and click on it. (this is one example, all images have the same issue). If you see what I see, it will look like this error that the “image cannot be loaded” ?
This issue occurs in IOS and Desktop versions of my site; https://besthomegear.com
I am at a loss to understand what we can do to fix it (is it a leftover from something EWWW had imparted?).
I have cleared and preloaded the entire cache in WP Rocket, cleared my browser, and the images still show the same issue in the theme for any of my posts, in IOS or desktop.
Any help from you or your colleagues would b Most Helpful
Kevin C.
In the past i used litespeed cache, but i uninstalled it, delete from option all tables with lite speed and still caching. After i reinstalled the lite speed but the same problem.
Hello,
The page loading speed can depend on many factors, and each website is unique from this point of view. Let me explain some of these factors and maybe they give you some starting points for optimizing your website. A good choice for the page speed, could be the mobile layout which contains fewer elements because it can improve a bit your page speed.
There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Also, pagespeed is not covered by support -> https://forum.tagdiv.com/newspaper-theme-support/
If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray
To be able to optimize and to remove CLS and LCP please check these guide => https://developers.google.com/web/tools/lighthouse/ -> https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> https://web.dev/lighthouse-whats-new-6.0/ -> https://web.dev/lcp/ -> https://web.dev/cls/
Thank you!
Hello!
The main problem is the cache, right?
So, please uninstall all the caching tools that you are using.
Thank you!
Bettina thanks, now I can see footer after installing Standard Pack but I am wonder when I change something in the Footer Info content, I cannot see the changes in the website footer. Basically still see the very old content that was there before I got reactivated the TagDIV Standard Pack Plugin.
I clicked to save changes like 10x times and deleted cache many times to no avail.
Is there any trick to force the site to show the updated footer ?
Hi,
Please install and activate them from Newspaper -> plugins.
The reason can be that you have extra plugins that interfere with the update process.
Thank you!
I am using child theme.
After updating the newspaper theme all plugins related to newspaper theme like; tagdiv cloud library, tagdiv composer get uninstalled automatically and my site design get crashed.
What is the reason behind it?
Looks like I cannot delete/edit my prior comments in the forums here. Not sure how it sounds like I had two different errors though. I had one problem. I clicked the “activate” button, and nothing happened, no matter what I tried.
I did however, get a direct email reply from your support team, not sure if it was you or someone else who replied. They mentioned the following, which ended up being very helpful for me figuring out the root-cause of my issue, so I’m posting it here to hopefully help others in the future: Check with the browser inspector in the console, there is an error like so for example – https://prnt.sc/mbuXJ2imLhBy Is this perhaps happening in your case as well? Or are there other errors in the console perhaps?
In my case, the problematic plugin for me was an SMTP email plugin that allowed me to force WordPress to use AWS SES to send all of my emails, and for some reason, the Newsletter Theme would not let me activate the product because the SMTP plugin kept trying to do something with the email address field in the Newsletter Theme Activation Form. I disabled/uninstalled my SMTP wordpress plugin, then activated the Newsletter Theme, and then I re-enabled my SMTP email plugin, because I need that in order to get WordPress to send-out reliable emails to my customers…. Im really hoping that the YaySMTP plugin doesnt break other functionality within your Newsletter Them in the future… I’ve asked your support people if I could please send you the YaySMTP plugin so that you can fix your Theme so that it no longer conflicts with the YaySMTP plugin….I feel like other basic SMTP plugins would do the same thing with your Theme.
In order to help others save a LOT of time in the future, can you please post the following on your license activation help article on your website? Had I discovered the earlier comments that I received from your support team, on your Newsletter Theme license activation “how-to” page, it would have saved me considerable time and headache this weekend with identifying the problem-plugin: Check with the browser inspector in the console, and look to see if there an error, for example – https://prnt.sc/mbuXJ2imLhBy – Is this perhaps happening in your case as well? Or are there other errors in the console perhaps? If you are seeing errors, it may well easily identify a plugin problem going on with your website
Last thing I’d like to ask, can you please advise me on how to manually activate the product should I ever need to? I can see in your code after doing lots of searching, that there at least used to be a manual activation method….but the URL that pointed to manual activation from my website is no longer accessible on your end:
If your company recently removed the ability for us to manually activate the product, then I beg you to please bring that functionality back…my example should be enough of a good use-case for you offering this feature.
Thank you for your time and help.
