Search Results for 'install'

Hi,

Not working in what way exactly? We can take a look if there are problems with the theme or the theme plugins. Please send us an email at contact@tagdiv.com and provide access to the website, so we can investigate the problems.

I see the theme has been installed and activated properly on the website, also the Sport demo has been installed. It looks fine, but if there are any problems let us know and we will check.

Thank you!

Hello @xhylyx1nr!

Please check and uninstall all the non tested plugins with our theme. Ask your host provider about this issue too.

Thank you!

Hello @theangrydude!

Check this video: https://www.screencast.com/t/bpdEd0pgb
Please make sure you have the Mobile Theme plugin uninstalled.

Hope that helps you!

Thank you!

Hello!

I’m glad that you solved the issue. We tested with our theme, the WP Super Cache, and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Have a wonderful day!

Hello Paulinho!

1. Go through the following guide: https://forum.tagdiv.com/general-options-may-interfere-with-newspaper-theme/ to ensure that nothing is blocking this request. 
I recommend you use only tested plugins with our theme.

2. Examine the settings or uninstall the Autoptimize plugin to see what happens.

3. Maybe you use the old widget style and that’s why it’s not appearing in the backend, but it should be in Appearance-> Widgets.

Thank you!

Hello @propagare!

Make sure that the user role that you use can publish posts and that the featured video and any other settings will appear. Or install the Members – Membership & User Role Editor Plugin. Check the roles of this plugin, edit the role you need, and enable all the capabilities from posts.

Thank you!

Hello @tabloidsusa!

I cannot see any screenshot or details, sorry.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Not every cache plugin is efficient and you should clear the cache every time.
We recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure

Thank you!

Hello @Vplforum!

Try to reinstall the TagDiv Composer like:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Hope that helps you!

Thank you!

Hello!

If you want to use auto ads (which are displayed randomly on your website), then they should be placed in the Theme Panel -> Analytics/Js Codes. Unfortunately, you can not choose where to display them, only if you use the normal ads and not the auto. Uninstall the cache plugin(WP Rocket or any other) that you use because sometime can interfere and your ads couldn’t be displaying well.

Thank you!

Hello @HakProDesigns!

You can choose to assign the old cloud template that you used before: https://prnt.sc/c8xmKp8RyvnH Or you can choose a default template from the theme panel: https://prnt.sc/GU3lBcqO2Oyi
If you had default templates, then the settings will remain in the theme panel and you should only choose no template and your old style as described above.
Note: You should install a demo without content, so in this case your content won’t be changed. 
More documentation about the cloud templates is here: 
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/

Check out our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Hello @transcontinentaltimes!

Please try to reinstall the theme plugins once again like: disable, uninstall(delete), clear cache (if cache plugin exists), install, activate, clear cache (if cache plugin exists). Let me know the results!

Thank you!

Hi,

The attribute filter is an element from the composer, which displays the attributes you use for your products. The theme features for woocommerce are provided through the shop plugin https://forum.tagdiv.com/tagdiv-shop/

Like this for example, these are the attributes for the products I have https://i.imgur.com/d3PHp4N.png
And the attribute filter displays them https://i.imgur.com/Q8ODERF.png
It has a few settings as well, like choosing the style/type of the selection, and also if you want to allow multiple selections.

If you want to get more familiarized with the theme and woocommerce integration, you could create a testing website, and install a shop demo with content. Then check out the templates and what they contain and how they are built.

Let me know if you have more questions. I will try to help.

Thank you!

Hi,

The super cache plugin has a setting to prevent the issue you mention from happening, please make sure it is active -> https://i.imgur.com/LyNdtD3.png Clear the cache if you have to activate it.

However, I believe you are also using another cache, the one provided by the siteground hosting -> https://www.siteground.com/tutorials/wordpress/sg-optimizer/supercacher/

So despite installing the super cache and configuring it correctly, there is another cache active, so the issue isn’t solved.

I suggest checking the siteground cache configuration, mainly activating a setting mentioned in the siteground tutorial -> https://i.imgur.com/cQLUcHr.png

Then clear all the caches, and the issue should not happen anymore. Let me know.

Thank you!

Hi,
The parent theme need to be installed to, but the child theme need to be enable, so the settings made in the child theme will apply on the website and the settings will no be lost hen the main theme will be update.
Thank you!