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Anamaria
tagDiv Staff

Hello,

Please provide some screenshots. When you have shortcodes on the pages, that means that you don’t have a plugin installed.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please deactivate, delete, and reinstall tagDiv Composer from Newspaper -> Plugins and check if the issue persists.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please deactivate, delete, and reinstall tagDiv Composer from Newspaper -> Plugins. The vulnerability is fixed in version 12.7, tagdiv Composer 5.3 -> https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/td-composer/tagdiv-composer-53-cross-site-request-forgery-to-stored-cross-site-scripting

Thank you!

Anamaria
tagDiv Staff

Hello,

Please deactivate, delete, and reinstall tagDiv Composer from Newspaper -> Plugins. The vulnerability is fixed in the version 12.7, tagdiv Composer 5.3 -> https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/td-composer/tagdiv-composer-53-cross-site-request-forgery-to-stored-cross-site-scripting

Thank you!

Anamaria
tagDiv Staff

Hello,

Please download the theme package from your Themeforest account.
You will need to install the plugin manually; the file is available there.

Thank you!

Bettina
tagDiv Staff

Hello!

Please uninstall and delete the tagdiv Composer, clear the cache, and install and activate it again.

Thank you!

Bettina
tagDiv Staff

Hello!

Please uninstall and delete the tagdiv Composer, clear the cache, and install and activate it again. If you use default templates, please install and activate the Standard Pack plugin.

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hi,

Please deactivate, delete, and reinstall tagDiv Composer from Newspaper -> Plugins and check if the issue persists.
Also, clear the cache from your plugins.

Thank you!

Bettina
tagDiv Staff

Hello!

It was the Mobile theme plugin, and I just cleared the cache.
We have 3 options available for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. You can see your mobile version there and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

Anamaria
tagDiv Staff

Hello.

Are you sure that the settings are saved? Also, do you have two posts loop in the page? Please deactivate, delete, and reinstall tagDiv Composer from Newspaper -> Plugins and check if the issue persists.
Also, clear the cache from your plugins.

Thank you!

kwalker377
Participant
#0

This is happening on all pages. When trying to edit with tagdiv composer I get an Error 404! Something went wrong under the navigation. It doesn’t allow me to modify anything and the template is set to 404 template. I installed the Town Talk prebuilt website

Cucciuffo
Participant
#0

Good evening,
I installed the Newspaper theme and the tagDiv Composer plugin on my wordpress site. The site has been online for about a year and had never given me any problems. About a month ago I tried to access the site but the layout was broken. I checked in the backend and noticed that the tagDiv Composer plugin was no longer installed, but no one had manually removed it. I reactivated the plugin and restored the site. A couple of days ago, same situation. The tagDiv Composer plugin was again not installed.
What could be the cause of this behavior?

Bettina
tagDiv Staff

Hello!

Please uninstall the Mobile theme and AMP plugin. Clear the cache and try again.

Thank you!

anonymouscanadian
tagDiv Member

System status is all green marked still facing the front end page builder is unable to add element in the web page.

WordPress and plugins
WP Home URL i https://anonymouscanadian.com
WP Site URL i https://anonymouscanadian.com
WP version i 6.7.2
WP multisite enabled i No
WP Language i en
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin WP super cache – for best performance please check the plugin configuration guide here.

PHP extensions
mbstring available
GD library available

php.ini configuration
Server software i Apache
PHP Version i 8.2.27
post_max_size i 128M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 500
max_input_vars 5000
SUHOSIN installed false

Theme config
Registration key i 0e75bf30 – **** – **** – **** – d0a18e04165c Reset key
Theme name i Newspaper
Theme version i 12.7
Theme database version i 12.7
HTTP channel test wordpress
Installed demo i UrbanEdge – demo ID: urbanedge | install type: full
I have added the .htaccess code from you

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Camy
tagDiv Member

Hi – I rolled it back until I found a backup from Pre-update and installed that – this seems to have cured it for the moment at least
Composer back to v5.1 (from 5.4) and the Theme to 12.6.7 (from 12.7)

Assume the ‘Standard Pack plugin’ is the TD Composer? – In which case they were both in place and updated as per…

getsix
Participant
#0

Hi,

I’m experiencing an issue when trying to edit translated pages in tagDiv Composer. Every time I attempt to open a translated page for editing, I receive the following error:

Error at zones: 6(models) : 0(dom). The model does not match the content. Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z).

To troubleshoot this, I performed a clean installation of WordPress with a new database and fresh files, but the problem still persists. The only plugin I have installed is WPML.

Has anyone encountered a similar issue? What could be causing this, and are there any possible solutions?

Thanks in advance for your help!

shammi1986
tagDiv Member

I delete and reinstall moreover clear all cache but the same problem is exist not resovled.for your information all requirement are up to date.

Bettina
tagDiv Staff

Hello!

Please delete and reinstall the Opt-in builder plugin to make sure the plugin is up to date.
Check out this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/

I hope that helps you!

Thank you!

bepunc
Participant
#0

Hi,
I have installed the theme on staging and migrated the database to live.
Then I replaced all links from wp_post, wp_post_meta, wp_options from staging to live. e.g https://dev.webacersoftware.com to https://webacersoftware.com

Everything is working but the background image in the row styles are not working as these are saved in database as encrypted.

How do you suggest to solve it? Is there any better way to migrate which can change all the links to new domain?

Anamaria
tagDiv Staff

Hello,

Yes, the theme has the auto-update option; you can find it in Newspaper -> Updates. However, before updating, please fully backup all files and databases and disable the extra plugins during the update process.
Also, ensure your tagDiv plugins are updated and installed after the update.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you’re seeing only those, please make this adjustment in the tagDiv Composer plugin -> wp-content/plugins/td-composer/legacy/common/wp_booster/td_first_install.php
=> https://www.screencast.com/t/yO3iU8E5JhH
Then hit a save in the theme panel and then revert the code back to the original, this will make the social icons appear properly again -> https://forum.tagdiv.com/design-post-pages-using-default-templates/.
If you don’t have success you can send us an email at contact@tagdiv.com and provide
– wp-admin URL and credentials
– cPanel URL and credentials
We will fix the problem. Include a link to this topic in the email.

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

UPDATE:Please deactivate, delete, and reinstall tagDiv Composer from Newspaper -> Plugins and check if the issue persists.
Also, clear the cache from your plugins.

Thank you!

Anamaria
tagDiv Staff

Hello,

UPDATE:Please deactivate, delete, and reinstall tagDiv Composer from Newspaper -> Plugins and check if the issue persists.
Also, clear the cache from your plugins.

Thank you!

Anamaria
tagDiv Staff

Hello,

UPDATE:Please deactivate, delete, and reinstall tagDiv Composer from Newspaper -> Plugins and check if the issue persists.
Also, clear the cache from your plugins.

Thank you!

sttormpl
tagDiv Member

Below is a recording of the gray page opening. The situation looks like this on several newspaper templates that I use where ADS ads are installed. Here I’m using Firefox.

https://app.screencast.com/2lO48h1Pomb26

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