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Vlad S
tagDiv Staff

Hello !

Unfortunately switching from 4.6 to 10.3.9.1 would be almost impossible due to the big changes that happened in the theme files. My recommendation is to create a backup and simply install the Newspaper Theme 10 like a new theme.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

webmorcha
Participant
#0

Hello
I purchased newspaper yesterday. When i installed theme & Want to install td composer than this plugin is doesn’t install on my site. Please help me with this issue… Its an urgent for me. I think my theme files are not working properly.
Please reply me as soon as possible.
Thanks
Regards
Dilip Sharma

vijaykhatri96
tagDiv Member

I don’t know why I am getting this error every time while theme is getting successfully installed.

“There has been a critical error on this website.”

sedobcn
Participant
#0

Hello Support Team.

I have version 9.1 of Newspaper Template installed on my wordpress. Some time ago I set up a banner using Theme Panel / Ads / Header ads. Today I tried to edit the banner code but the panel does not display the options of any position. I just make click but nothing displays. It does work in other options, but not in the Ads feature.
I have disabled all plugins except for tagDiv, but it doesn’t work.
I have disabled the child theme and cache plugin, and it doesn’t work either.
I have used the Mozila Firefox console and this is the error that indicates:
Reference error not detected: tdcContextMenu is not defined
init https://www.furgosfera.com/wp-content/plugins/td-composer/assets/js/js_files_for_wp_admin.min.js?ver=9e241c87ee8782e8f19bb886a935e653:10
jQuery 2
Shipping
handle
How can I solve that? Thanks a lot.

apwall
Participant
#0

Hello, brand new site and have just installed the Newspaper theme. When editing a page there is an option to use TD Composer. But, there isn’t an option when editing posts. What is the easiest way to add a visual editor to posts? Don’t need significant options…just will embed an occasional picture and link.

Seamus
Participant
#0

Hey ! Happy New Year,

I have just downloaded the Newspaper-X theme but cannot install it.
When the theme installer starts work on the zip file, I receive this message :

Installing theme from uploaded file: themeforest-w9T08krl-newspaper.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.

Help, please.
TIA,
Seamus

vivekvag__
Blocked
#0

My website pressboltnews.com is loading slowly after the installation of Newspaper X theme

FathersClubUa
Participant
#0

Hello!
After installing NewsMag theme I had button “Tag Div Composer” in Pages but now
button dissapear from WordPress admin
Now I have this button only in top menu while browsing main page
as at screenshot 1

But while browsing another posts a haven’t such button

and at the list of posts too

Shortly I have button ” Edit with TD Composer” only for Pages, not for Posts

Vlad S
tagDiv Staff

Hello !

This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Bettina
tagDiv Staff

Hello!

You need to install Standard Pack plugin, then you will have all your settings back.
Hope that helps you!

Thank you!

Vlad S
tagDiv Staff

Hello !

You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

eranelevate
Participant
#0

Hi im trying to upgrade a website that uses newspaper 4.6 to the latest version 10, the site is on a child theme,
is it even possible? what are the things i need to know? what actions to take?
looks like theres something called wp-boost that was in the old version and now its gone, what should i do about it? getting a lot of errors because of it
tried updating plugins – tagdiv composer etc. looks like its now working, it says failed after i install or update
thanks and appreciate any help

Vlad S
tagDiv Staff

Hello !

For default mobile theme plugin you could simply remove ( delete ) the mobile theme plugin and reinstall it. It will automatically be refreshed to default looks.

Thank you !

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Calin
tagDiv Staff

Hi,
If I’m right you have display the mobile theme plugin on desktop.
If you are using the mobile theme plugin, then you must have those thumbs enable, go to theme panel > block settings > thumbs the “265×198” and the “741×486” thumbnail sizes.
Also when the mobile theme is displaying on desktop, then you have a cache conflict, the plugin for cache that you are using do not recognize the mobile and desktop cache. WE recommend to use WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!

Vlad S
tagDiv Staff

Hello !

This happens due to cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Bettina
tagDiv Staff

Hello!

From what you describe it seems you have installed Mobile theme plugin. If you will create the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Better deactivate the plugin and see the results.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, if you have installed Mobile Theme plugin, then you can not change the design of itself.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/

If you want to change the design of the mobile version, then you can create the mobile pages with TagDiv Composer plugin. Otherwise, you can let the mobile version responsive, and the design will be the same like in desktop version.

Thank you!

Bettina
tagDiv Staff

Hello!

This situation appear when you are using the mobile theme plugin and the cache plugin that you have do not has options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

From what you describe it seems you have installed Mobile theme plugin. If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with it’s own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
Better deactivate the plugin and see the results.

Thank you!

LestaT Valencia
Participant
#0

H1 problems

I have tried to find a way to just leave a h1 on my home page, but I can’t find a way and reinstall some theme templates but that doesn’t solve it, what can I do

https://imgur.com/QPOxW0x

Miroslav Glavić
Participant
#0

Yes I know that I can manually put the count.

I have put my username on facebook, twitter, youtube, instagram, pinterest, tiktok and soundcloud.

Facebook, Pinterest, Soundcloud & TikTok are all showing the correct amount.
Instagram, Twitter & Youtube are showing 0.

Technically speaking TikTok I just got the account like 3 weeks ago so it is showing correct, 0.

They were all working fine some weeks ago.

I decided to start fresh. A brand new year, brand new installation. Same plugins as before. My former tech guy had the password, didn’t want to risk he put some code to hack me in the future.

So…I am informing you that things not working for instagram, twitter and youtube.
I installed the Magazine Pro demo right now.

I am going to do the manual input but is there a way to fix it so I don’t have to?

danblukk
Participant
#0

I’m having real trouble getting my blog to show correctly on phones.
There are always massive gaps between pictures and text. Sometimes the text is squashed up beside a picture.
I have the official AMP for WP plugin installed and have even started using the custom AMP editor at the bottom of each post with all images aligned centre to try to get it to show right but still no change.

The best example of the trouble I’m having is on this post https://martial-arts-review.co.uk/double-world-2020-review/
with this pic. https://www.screencast.com/t/eFBlBLH1
Massive gaps with text squashed up beside.

Can anybody help?

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