- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagNewsmag theme support
- NewsmagCustom Post Type Support
- NewsmagImport / Export theme settings
- NewsmagHow to add icons in the menu
- NewsmagRequirements for Newsmag
- NewsmagNewsmag documentation
- NewsmagHow to update the theme
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagFeatured image or video
- NewsmagAuthor card
Updating from Newspaper 7 to Newspaper 10 and the license/activate option does not appear
When I clicked on activate theme, it states “Sorry, you are not allowed to access this page.”
Tried the manual delete theme and then install new theme (manual and auto). None work.
The theme always shows as Newspaper 7 on the themes page.
Hey guys,
I’ve just installed and configured the mobile theme for my website but I can’t get the menu to work.
Here’s a recording of what happens:
https://www.dropbox.com/s/73g5idm7xt1watk/Video%2010-06-2020%2C%2018%2049%2009%20%281%29.mp4?dl=0
How can I fix this?
Thanks
Ben
Hello
since I installed the last update
and change from classic editor to block editor
I have had a problem
I want to add a “SIngle Image” by tag div composer
but I get the message
render failed – no image is selected
https://www.screencast.com/t/NBD4r15j
even if I go to its properties on the left side and look for the image to add but it doesn’t load any image
https://www.screencast.com/t/4YbU44aMjY
https://www.screencast.com/t/sgfIAtxa1Fee
– I already returned the version of the theme to 10.3.3 (but nothing happened, and I returned it to 10.3.4)
– already update the theme to the latest version 10.3.4
– I have php 7.3 on the server
– WordPress is in its latest version 5.4.2
– WordPress Site Health Status is good, I only need to enable the “imagick” module in PHP
https://www.screencast.com/t/PllQ0NjE76
please i need your support
Hi, im using Newspaper X default theme and I install amp and mobile theme, the thing is that i dont want to show author on mobile site, in desktop i already hide author
Hi all,
Odd challenge here, and I hope I can get some pointers.
My site Wise Living Magazine (https://wiselivingmagazine.co.uk) was approved for AdSense, has a status of ‘Ready’ and I have created and placed ad units using Newspaper’s Theme panel > Ads. I have pasted the ad code into the ad spots (Header etc).
However, ads are only showing up in WordPress Previews of posts – but not the actual post itself when live! So far, no ads have been appearing on the live site, but they do appear when previewing a post (new or an existing post).
Could it be because I am deferring JS and CSS? Is there a bug with the Ad placements in Newspaper? Could it be caching? Am I being too impatient (but why would ads show in preview)?
Things to know:
Account activated 24 hours ago; ad units created 12 hours ago
Site status is ‘Ready’
I have purged the caches on CloudFlare (CDN) and LiteSpeed (WordPress cache)
No ad blockers
Tried incognito mode, ensured Javascript active
Checked script in <header> tags, checked ads.txt file
Plenty of traffic (>1k sessions so far)
Installed and using Site Kit
A couple of questions, please:
Key question: why are ads showing in Preview but not on the live site?
Could deferring JS, using LazyLoad etc be the culprit (though the same settings apply to Post Previews). Anyone else experience this with Newspaper?
Any ideas? Would love to actually serve the ads!
Many thanks, and keep safe!
Matt
Hello.
I have a website https://www.comunidadxbox.com with Newspaper installed (last version) but I have a problem. In the homepage don´t appear the last article publish. Only appear the last article publish if the user is logged.
Also, if the user clean the cache (CTRL + F5) appear the last articles also appear the problem if I use a private browser.
The plugin that I use to the cache is WP ROCKET, but the problem persist if desactivate the plugin.
Could you help me to solve the problem?
Thank you very much
Hi,
Sharing on socials require og metas to be loaded https://developers.facebook.com/docs/sharing/webmasters/
These can be added by various methods, usually with SEO plugins, such as the Yoast SEO plugin https://yoast.com/help/getting-open-graph-for-your-articles/
The theme will not add the og metas, you must add them by the desired method. If not, there will be sharing issues, such as the one you mention.
After installing the Yoast plugin or adding the og metas, you can test the post with the Facebook debugger https://developers.facebook.com/tools/debug/
Thank you!
I’m working in a staging site with a new install of Newspaper (10.3.4) and plug-ins. I cannot delete any page items from the template. I can add items, but cannot delete those same items. The screen goes gray and this is where (usually) the confirmation screen comes up, asking if you are sure you want to delete the item in question. It never appears. Not running a firewall. I’ve deleted and reinstalled tagdiv composer and cloud library plug-ins. CDN is turned off and cache has been flushed. Please advise.
Hi,
Please make sure that theme plugins from newspaper > welcome are install and activate.
This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq
If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Let me know the results!
Hi,
Please make sure that theme plugins from newspaper > welcome are install and activate.
This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq
If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Let me know the results!
Hi I am using Gourmet Pro templates for Newspaper but when I installed buddypress plugin, the pages styling does not look good. How can it be the same as Gourmet Pro?
Thank you
Hi,
Please make sure that theme plugins from newspaper > welcome are install and activate.
This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq
If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Let me know the results!
Hi,
Please make sure that theme plugins from newspaper > welcome are install and activate.
This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq
If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.
Let me know the results!
Hi,
Form your screenshots the problems seems to be from mega menu, did you try only with theme plugins?
A suggestion is to delete all theme plugins and reinstall them from Newspaper > plugins.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you!
I have installed Gourmet PRO theme and would like to change all the post Title fonts to custom fonts, where can I change?
Hello I have Newspaper 8 installed, and I am trying to update 2 images in an ad location (before de menu and after the menu) and I just cant find it. Actually the one before the menu is the one that I found, the other one exist only in the rendered html but can’t find it in the admin area.
In the rendered html I could find this:
<div class=”td-all-devices”>

</div>
this is what I want to edit, where do I find this ad location?
thank you
As I said I tried everything; maybe it is the local installation, but, as I said I never had such troubles with themes or builders.
I have spent enough time with this theme.
It does not correspond at all with what I expected
And of course, no way to get a refund I guess?
Hi,
I installed Gourmet Pro Demo without content and all Templates are editable (what they should) except for the Footer:
https://www.loom.com/share/7fe4d94ddfa54e058ab5ce577dd1096b
How can I fix this? I’m not able to edit the template. System status all on green (except for caching) and only Tagdiv Plugins are installed.
Thanks!
I installed default pro of newspaper theme and i want to use empty areas on left and right. But i cant drag anything to those places. How can i use left and right sides of this theme? I tried to add sidebar but i couldn’t make it.There is only one row box on the center.
Hi
I have installed the Medicine Pro demo and want the categories to have different colors. Under Theme Panel > Categories > Per category settings > CATEGORY TAG COLOR ON POST PAGE I have changed the color. But this does not change anything. Where or how must this be set for each category?
Thanks a lot!
Sometimes my article on a mobile phone is opening in a lite version, which I don’t want because when it’s loaded in the lite version all images from the post got disappeared.
How can I fix this issue?
I haven’t installed any mobile theme plugin provided by tagDiv
Hi,
I have just installed the theme on a blank wp instance and installed the demo “medicine pro” as well.
As soon as I open the file “Category Template – Medicine PRO” in the cloud templates I get the error:
Errors at columns elements: 3(models) : 4(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
How I can fix it?
I installed the theme without replacing content. My posts were all retained and placed across the homepage, but all the featured images disappeared. I tried the regenerate thumbnails plugin and completed the regeneration process but still no featured images. In the posts I also cannot see featured images on the document sidebar.
Is there a fix? I have hundreds of post and would very much prefer not to manually replace these images.
Sir,
I am using .. theme and have YOAST SEO plugin installed. Shared thumbnail images are being sent on Facebook and Twitter. but Only WhatsApp has problems with shares.
Problems with the OG tag?
I share posts to WhatsApp from my mobile but the image does not go..only the post, post link, title is going
I contacted you a lot but you do not support. Please resolve my complaint
Thank you
sp24news.com
s.dawange@gmail.com
Hi everyone!
I’ve just installed Newspaper X on my site, and it’s really awesome.
Is there any way to set a highlighted video on the upper part of the website?
The idea is to show users a live video from YouTube when a breaking news appears but then delete that video in order to show the website as always.
It would be great if that change could be made by a newbie user with no coding skills
Thanks!