- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagNewsmag theme support
- NewsmagCustom Post Type Support
- NewsmagImport / Export theme settings
- NewsmagHow to add icons in the menu
- NewsmagRequirements for Newsmag
- NewsmagNewsmag documentation
- NewsmagHow to update the theme
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagFeatured image or video
- NewsmagAuthor card
Thanks for your response, Vlad. It didn’t work. Both of the required plugins will not install even when the new theme is activated instead of the child theme.
What could be the case? Again, let me remind you that my live site is doing just fine with this child theme up through 9.7.2. But, I’m having all of this trouble with 9.7.3.
How much of a security risk is it by my staying with 9.7.2?
Hi,
I believe the hosting provider should be able to provide assistance with this, could be a firewall setting or server configuration issue.
You can also install the theme plugins manually, they are provided in the full theme package, plugins folder – https://forum.tagdiv.com/whats-included/
This should work fine, but I still think this issue should be mentioned to the hosting provider.
Let me know if you have more questions.
Thanks
Hi i installed newsletter plugin and then i open tagdiv composer find newsletter element. i want to add this elemnt on my footer but i cant drop this element here.
Hi,
I see the problem, looks like there is a left over image from installing the demo. Please check in the theme panel here – http://prntscr.com/of7npo and remove/replace the image found there. Let me know.
Thanks
Hi,
From what I can see the mobile theme is not active at the moment. If it’s active the website should look like this live theme demo (on mobile or mobile emulator)
– https://demo.tagdiv.com/newspaper_local_news/
Some caching/optimization plugins or settings from them could cause problems with the mobile theme. We recommend where possible to use the WP super cache plugin with these settings – https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
Let us know if you have more questions.
Thanks
Hi,
1. Yes, you can import only the demo settings and yes, your content is safe, but notice that if you import the demo with content and you make changes in this, after you uninstall or change the theme the changes made in the demo content will be lost -> https://tagdiv.com/newspaper-theme-installing-demos/
2.Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.
Please make sure that you are using the latest theme version and make sure you Instagram account is correctly added, you can make a test and try with a different id to make sure that the Instagram is working correctly ( Instagram id: cocacola ).
Let me know the results!
Thank you!
This is the message:
cURL error 7: Failed to connect to “xxxxxx.xx” port 80: Connection refused
How can I solve the problem?
Hi,
Please make sure that you have install/update the theme according to our guide
-> https://tagdiv.com/update-newspaper-theme/
-> https://tagdiv.com/how-to-install-newspaper-theme/
Also if you made any changes in the theme core, please revert to the original files.
Thank you!
We are currently creating a new header using the header manager. However the custom header insists on not co-operating with an external megamenu (max megamenu) that we installed. The megamenu plugin is ignored, and the Newspaper menu is used. We don’t want that. Is there a fix to this?
Hi, a couple of questions:
1) if I want to install a newspaper demo (without contents) on my existing layout with my contents which is the right procedure? Are my contents safe? It is possible?
2) Instagram: when I insert the instagram ID the widget or element in tagdiv doesn’t work. This is the message:
INSTAGRAM DATA ERROR: Instagram html data cannot be retrieved.
I am sure that the ID is correct!
Thanks
Marco
I do not have the mobile theme activated. The mobile version of the navigation menu isn’t working. The formatting is off kilter for the mobile version of the website. The hamburger menu is not appearing. Instead it is an outline of the menu structure, which is throwing off the formatting of every page/post.
Any suggestions? Did I mess something up in my settings? It happened when the version of Newspaper with the mobile platform came out. Initially I installed it, but it removed too many crucial elements so I disabled it. My menu hasn’t worked properly since then and the formatting of all posts and pages is impacted by the menu issue.
The desktop version is fine.
I click to “include the content” and then click to install. But there are no any button to install. When i click without content i will see yes or no and when click yes the installation begin.
But i want to install full demo include the content
We have installed the Newspaper demo template. It comes with a standard footer containing three columns with the categoried Editors choice, Popular articles and Popular categories. Where do I edit or delete these columns?
Hi,
Every time I install manually or through the admin panel I get 500 internal server error
Thanks
Hello I just enabled amp from the plugin of Newsmag and I installed Amp theme for Newsmag and I have enabled all the settings that I need and in posts amp is working fine but in the page, amp is not working only blank showing on my pages of website I need help so I can fix this problem.
This is My Website where I am getting the problem TheFormalNews
I’ve recently installed the newest update. When I go to customize a menu, it crashes before it loads. I have the latest version of Chrome as my default browser and I made sure all related plug-ins are active and up-to-date. Any guidance is appreciated.
Hi – just starting to install the video theme – but cannot get it to show images, videos, on the mobile version using my iPhone – anyone have a solution, please
Hello !
In order to have any acces to Newspaper Theme you will have to install and activate the Required plugins as you can see here: https://www.screencast.com/t/bb30E5VD6
Please take a look at our documentation regarding installing and updating the theme and plugins: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you !
Hey.
Don’t worry. We just re-installed everything, so I’ll get back to you, when we back in full scale.
Thanks.
Hi @jbaldera,
Please make sure that you’ve installed the theme according to our documentation -> https://tagdiv.com/how-to-install-newspaper-theme/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme plugins and child theme ( if you are using ), clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots.
Thank you!
That option is available by default when the theme is active, it does not require a plugin to be installed. Are you sure it is not a plugin that removes it? In all similar cases from before, a plugin was the cause.
Try for example to deactivate the plugin that adds those image and title settings
– http://prntscr.com/odxwtd
That could be the one that replaces the mega-menu option. Let me know.
Hi. I am trying to use TD Composer to edit my homepage, but the content area for text block is not loading.
Console says:
JQMIGRATE: Migrate is installed, version 1.4.1
leadin.js?ver=1:17 Uncaught ReferenceError: Raven is not defined
at configureRaven (leadin.js?ver=1:17)
at leadin.js?ver=1:396
at leadin.js?ver=1:398
js_files_vue_modals.min.js?ver=d158fac1e2f85794ec26781eb2a38fd9:204 Download the Vue Devtools extension for a better development experience:
https://github.com/vuejs/vue-devtools
You are running Vue in development mode.
Make sure to turn on production mode when deploying for production.
jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1
js_files_for_wp_admin.min.js?ver=61179afdbbd6a8d8c8a7f82ae3fcd87d:26 Array(5)
js_files_for_wp_admin.min.js?ver=61179afdbbd6a8d8c8a7f82ae3fcd87d:28 tdcJobManager.addJob
js_files_for_wp_admin.min.js?ver=61179afdbbd6a8d8c8a7f82ae3fcd87d:26 N.d
js_files_for_wp_admin.min.js?ver=61179afdbbd6a8d8c8a7f82ae3fcd87d:26 Object
js_files_for_wp_admin.min.js?ver=61179afdbbd6a8d8c8a7f82ae3fcd87d:26 customRender - Rendering our model
js_files_for_wrapper.min.js?ver=61179afdbbd6a8d8c8a7f82ae3fcd87d:561 Object
font-newspaper.css:1 Failed to load resource: the server responded with a status of 404 ()
Hello,
I have just installed this template and everything is ok except the home. I have imported a default homepage with several elements (flex blocks, social blocks and everything) and when I am on tagdiv composer everything is ok, but when I load the homepage, for example Flex Block 3 is getting full stretch and there is no space for social counter widget on the right.
The template loads both style.css (parent and child theme) but something is getting wrong.
Could you help me please to solve it?
Thank you
It’s a sigh of relief to know that tagDiv team knows what I am talking about and what’s exactly happening. And please note that I am also using Free cloudflare CDN. And I wonder if this can be the root of issue. Have you people teated it with Cloudflare caching which serves a different purpose than caching plugins?
Please let me know the optimum settings for cloudflare if you tested your mobile plugin with it.
Because as of now, I have uninstalled the wp-rocket and I am not using any caching plugin but only cloudflare. And the problem is still there. So I think cloudflare could be the cause but I can’t disable it entirely since it’d affect my page speed. So, please let me know your suggestions.
Hello !
This is what i’m seeing this on mobile version: https://www.screencast.com/t/qxVTTvYz4tnl
To me it looks everything ok. If you meant that you have this look: https://www.screencast.com/t/CtkE534Z7Y This is due to cache. You either refresh the page or clear your cache. We do recommend using WP Super Cache plugin in order to clear your pages caceh. Find out more about it here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
I hope this was helpfull !
Thank you !
