- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
Hi,
Make sure if you have installed the latest version of the theme via FTP way, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you. Also, provide some useful screenshots with this problem so we can identify it closer.
Thanks.
Hi,
Unfortunately yes, the minimum requirement for memory on server is 4 gb.
How Much RAM and CPU Does Your Website Need? | HostGator Blog -> https://www.hostgator.com/blog/how-much-ram-cpu-does-website-need/
Also you can use some cache plugins, and try to optimized your website:
You can try our page-speed guide -> https://forum.tagdiv.com/how-to-make-the-site-faster/
Please notice that the speed of your website depends on how well your site is optimized.
There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Thank you for your understanding!
Hi,
Please not that our list of tested plugins is this -> https://www.screencast.com/t/YmcxetLEbPqb
We can not provide support for untested plugins, here is our support policy -> https://forum.tagdiv.com/support-policy-2/
Also if you can not install plugins from WordPress-> Plugins ( https://www.screencast.com/t/16mHo4JZm ) please provide some screenshots were I can inspect the problem that you have; also you can download the plugins and upload it.
Thank you for your understanding!
Hi,
Please note that you have a lot of errors in console, please try to solve them.
-> https://www.screencast.com/t/c08bFtZdKwai
For mobile version you can use the mobile theme -> https://forum.tagdiv.com/the-mobile-theme/
You can try our page-speed guide -> https://forum.tagdiv.com/how-to-make-the-site-faster/
Also please notice that the speed of your website depends on how well your site is optimized.
There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Hope this will help you.
Thanks.
Thank you Simon
I did noticed that Classy homepage was very similar when not even identical to Erotic, but the post-pages are very different. I hope I will be able to reproduce the design of posts in the same way it was in Erotic Magazine.
It could be a great help if you could confirm the following things to do:
1 – Newspaper > Install Demos > Classy Magazine (only settings!)
2 – Theme panel > Custom Code => Replace CSS class .td-erotic with .td-classy
Last question
If I open the file Newspaper8 > includes > demos > erotic > demo_style.css there are 504 lines of CSS code.
If I open the file Newspaper9 > includes > demos > classy > demo_style.css there are only two lines of CSS code.
Same with the demo_style.less file.
Shall I be worried not to find the customization of the Erotic Magazine Demo by installing Classy Magazine?
Best Regards
Fabio Baldanello
Hi,
Check your AdSense code to be correctly added and valid if you want to bring good theme results. Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results. You can provide your website URL and some useful screenshots with the problem so I can identify it closer.
Thanks for your understanding!
Hi,
Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results. Notice that Smart list functionality is more sensible and if you are using some untested plugins, all of these might be affected. Remove all of the untested plugins, clear all the caches, purge CDN files and check the results.
Thanks for your understanding!
Hi,
Make sure if you are using the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results. Also, check the system status memory to be increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Thanks for your understanding!
Hi,
First please make sure that you install the theme correctly:
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower ( php version, WP_MEMORY_LIMIT …).
Thank you!
Hi,
Please check our documentation for :
How to install Revolution Slider v5 -> https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
Import Revolution Sliders on demos -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/
If you want to use some templates from here -> https://www.screencast.com/t/wQpV4UZgut4 then you’ll need to pay for a pro version of revolution slider, sorry!
Thank you for your understanding!
I just installed the Newspaper 9 theme and the Instagram plugin in the footer does not update when I add new images to Instagram.
I’m not using a cache plugin.
When I switch to another account I see their images and I see my images when I use my ID, but I do not see a new posts when I use Instagram. My footer only keeps showing the first post I made, but not the other 4 posts I made.
It is not a browser issue.
I just purchased the Newspaper theme and I’m trying to build a basic homepage using the “Pagebuilder + latest articles + pagination” template. According to this guide, I should be seeing extra options for “Homepage Latest Articles” and “Homepage Loop Filter” which will let me customize the latest posts element, however I am not seeing them. I do not see an option to “Enable Visual Composer,” either.
Both the provided “tagDiv Composer” and “WPBakery Page Builder” plugins are installed and activated.
I just installed the Newspaper 9 theme and the Instagram plugin in the footer does not update when I add new images to Instagram.
I’m not using a cache plugin.
When I switch to another account I see their images and I see my images when I use my ID, but I do not see the new posts on Instagram.
I’ve just installed the Classic Editor plugin and it solved the problem.
Believe it or not but I have followed the instructions, I have erased the entire Newspaper Theme Directory then I uploaded the zip file, installed it and … the site is just like before !!! there is not even a single difference … HURAY
I purchased Newspaper WordPress via Themeforest. Everything was okay until I downloaded it. I was unable to install the theme via WordPress dashboard so I tried to install it via FTP. Everything was okay at first, but after I have activated the theme, I couldn’t login to the WordPress dashboard. The error message is HTTP ERROR 500


I can’t install the homepage with different categories it is the same at all the items are all the same I want to change in my opinion
I’ve updated to the latest version of wordpress and the latest version of Newspaper, why can’t I Install premium plugins from the install premium plugins panel
Greetings. I configured the site weeks ago, everything works perfectly, but I noticed the plugin displays a yellow warning that says “No caching plugin detected – for best performance we recommend using WP Super Cache”, which is strange because I already have it installed. I followed the configuration guide here to properly set up WP Super Cache with the theme, and here’s how the configuration looks now: https://prnt.sc/mfq88y, but it still doesn’t detect it. I searched the forum to see if someone had the same issue and I found a thread where it was advised to modify the plugin to add these lines https://github.com/Automattic/wp-super-cache/pull/185/files, but the thread was from 2017 and by now the plugin creators fixed that flaw.
Does it maybe have to do with the installation being Multisite?
Hey Calin,
thank you for the quick response. I’ve checked the theme system status and everything is green except SUHOSIN which is installed but has both post and request max vars set to 1000 (yellow). I tried to add these parameters in the php.ini however I think the hosting is overwriting it as they don’t seem to change.
also I added
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
in .htaccess
Unfortunately I still cannot install tagDiv Cloud Library as I get the White screen of death. Any other suggestions?
Hi,
I’ve selected ADD NEW in the CLOUD TEMPLATES section, choose a template, and then am given these choices: BACK, PREVIEW, CREATE PAGE. There isn’t a button to add the template to my CLOUD TEMPLATES section. So I choose CREATE PAGE. It does create a page with the template, but there’s no way for me to edit the template as it does not then appear in CLOUD TEMPLATES. Please advise and thank you!
I want to install this Speed Booster https://snag.gy/Mk5Bnw.jpg, Where I can download this plugin.
Thank you very much.
Hi showsarg
I’m using Newspaper and I updated from 8 to 9.
I don’t even have the “cloud templates”, never had. When I started the website I imported a demo that was called Erotic (Newspaper > Install Demos). After installing there where a lot of things imported like classes (.td-erotic) and so on. Now it’s all lost and I even can’t find the demo in the “Install Demos” session. In fact if I browse the theme I can see that in Newspaper8 I had Newspaper > includes > demos > erotic. In Newspaper9 there is no erotic folder in demos.
I really don’t know what to do, any help would be really appreciate.
Thank you.
I just install the newspaper theme and did not work because memory physical is full 128 MB (100%).
What size actually your theme required?
Thanks.
Hi,
I just installed the newspaper theme and the tried to import the Standard demo.
I got this message:
tagDiv importer detected an error. The importer will try to recover and continue to install the demo after you click ok on this dialog.
Steps to troubleshoot:
– Check the permissions on your upload folder
– Please make sure that WP_DEBUG is set to false in wp-config.php
– Contact our support via email contact@tagdiv.com (please provide your product license key)
I checked the permissions: They are 755
WP_DEBUG is set to false.
After I click OK the error appeared a second time. Then the import finished.
When I accessed the site the settings seemed to be like in the showcase demo but just no content was imported – no images and no posts.
This was a brandnew test side – fresh WP install and only the default WP theme – no settings changed or anything.
The only thing I would like to mention is that I didn’t activate the theme yet because it is just a test server so I can get familiar with the theme.
Any ideas?