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Adeboyejo
Participant
#0

Hello,

What can i do to fix my mobile menu not working, my site is jodsodi.com/magazine, I installed the mobile menu plugin yet it is not working. Please i need it fix asap.

Thanks

Calin
tagDiv Staff

Hi,

Please deactivate the mobile theme, and delete the plugin ( please check to be delete from wp-content plugins img ), after that install the new version that you’get from theme forest with the theme.

Thank you.

VisArtCBR
tagDiv Member

Hi Bogdan

It didn’t fix the issue.

I deactivated all plugins except tagdiv composer, then cleared the web browsing data.

I did have wp super cache installed a few weeks ago, but deleted it. Not sure if I still need to reset cdn files. If so, can you tell me how.

I don’t have any custom code and I don’t use a child theme.

Thanks
Will

Pierreto
tagDiv Member

Hi Simion C,

Thanks but my question is “How to completely remove Newspaper?”

If i uninstall it, it still have folder on website and i want completely clean it for make proper install.

I need to know what file stay inside website after uninstall.

I delete caching, but i still have some page without sidebar and other problem.

If it’s secret file, perhap’s you can send me it by MP.

Or i’ll give you access and you’ll delete it by yourself.

renomureza
Participant
#0

hi, shared hosting that I use uses LiteSpeed ​​technology.

Does the litespeed cache plugin work properly on newsmag?

or better to use WP Super Cache?

thank you in advance, i just bought newsmag but it hasn’t been installed on the site.

SplitP1
tagDiv Member

I completely reinstalled WordPress, then the Newspaper 9 theme.
Odd thing is that it seemed to connect right before I activated the theme.

I tried it with and without plug-ins and it still does not work.

Also. Network speed is fine. I am having trouble both at work and at home, so most likely not a network issue, but thanks for the suggestion.

  • This reply was modified 7 years by SplitP1.
Mariolino_dg
tagDiv Member

thank you Simon

tag div works with gutenberg?

Do I have to uninstall gutenberg?

Bogdan B.
tagDiv Staff

Please do not use wp-rocket as it is known to cause issues with our theme. Please only use wp super cache and these settings: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thank you!

Bogdan B.
tagDiv Staff

@seancturner you do not have any page builder active. Please install the tagdiv composer plugin.

@Rob576
you could have the jetpack mobile theme active. Please disable it.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

It depends on the way you updated the theme If you kept the old theme and renamed it and then uploaded the new version and now have 2 versions of the theme in the appearance – themes section, this is not the correct way of updating and a practice we see used a lot. Please delete all of the theme versions from your install and then upload newspaper again. Your sidebars are kept with the old version and if you rename it and upload another version, the sidebars will not get moved over to the new theme. Only y deleting and uploading the new version will the sidebars be kept. Please use this guide to update properly: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Bogdan B.
tagDiv Staff

Hi,

maybe you installed a theme demo. This is the default behavior when switching demos as it will set the theme to the demo default settings. You do not have to switch demos after a theme update. If you do decide to make the switch, then these issues will happen each time you make the switch.

Thank you!

Bogdan B.
tagDiv Staff

Hello,

Usually it is a WordPress file (admin-ajax.php) that gets blocked by your firewall (wordfence or host security) or by your file permissions. This can be seen in the browser inspector. Please try to deactivate all firewalls on your host, cdn or WP install.

Thank you!

Simion C.
tagDiv Staff

Hi,

You can reinstall the theme at any time and activate it, that will not be a problem. Once purchased it can be used when needed.
The theme will appear in the WordPress themes folder, it can be deleted from there manually or from WordPress, for example
https://www.pickaweb.co.uk/kb/how-to-delete-an-installed-wordpress-theme/

If you are referring to widget sidebars you can create them in a few places
https://forum.tagdiv.com/sidebars-tutorial/
Add widgets in them and place them in pages by a widget sidebar element
https://www.screencast.com/t/AsM7BIJ8V7
Sidebars can be set per category in the theme panel category settings, the posts will inherit them (if a sidebar is not set per post)
https://forum.tagdiv.com/primary-category/

You mention that settings in the theme panel are not taking effect on the frontend. Are the settings saved properly when you press the save button?
https://www.screencast.com/t/lttJO7os
If they are then it could be a caching problem, try to clear the cache, also force refresh the page you are checking in in the browser (Ctrl+Shift+R).
If they aren’t saved properly, these would be some possible causes
https://forum.tagdiv.com/topic/theme-panel-9/

If I misunderstood something please correct me.
Thanks

gossiponthis
tagDiv Member

I had the same issue when I first installed the new theme. I disabled ALL of my plugins and then reactivated them, and somehow that fixed it. Hope that helps!

ctoweett
tagDiv Member

Go to Newspaper>Plugins section on your WordPress dashboard and update all the plugins you have installed for the theme.

Danijelmo
tagDiv Member

Hi,
i still have the same problem. When i make some changes in the theme panel, then my template settings is gonna default. I put some templates from cloud library, like; 404 Template 7, Date Template 2, Search Template 5…, and after some changes template setting is gonna default. I dont have any plugins that are not tasted with Newspaper. My plugins are; Akismet Anti-Spam, Classic Editor, Contact Form 7, Jetpack by WordPress.com, Regenerate Thumbnails, tagDiv AMP, tagDiv Cloud Library, tagDiv Composer, tagDiv Newsletter, tagDiv Social Counter, tagDiv Speed Booster, TinyMCE Advanced, WP Super Cache, Yoast SEO.

My system status;

Theme config

Registration key i 6d3597c7 – **** – **** – **** – cbf8a1478a51
Theme name i Newspaper
Theme version i 9.1
Theme database version i 9.1
HTTP channel test wordpress
Installed demo i Restro – demo ID: restro | install type: no_content
Speed Booster v4.9.3 – Disabled – incompatible plugin detected: akismet/akismet.php

php.ini configuration

Server software i Apache
PHP Version i 7.1.25
post_max_size i 50M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 300
max_input_vars 8000
SUHOSIN installed false

PHP extensions

mbstring available
GD library available

WordPress and plugins

WP Home URL i http://umfmostar.ba
WP Site URL i http://umfmostar.ba
WP version i 5.0.2
WP multisite enabled i No
WP Language i hr
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin WP super cache

agarg94
Participant
#0

Hi, just purchased the theme a few days back. Great work guys.
Although I’m facing some issues with theme.

1. I want to display a category and it’s sub-categories ‘only’ in a block (Block 1), how do I do that? Because in the filter section, even if I’m trying to filter the blogs with IDs, still all the available categories(which have blogs) are being displayed in the header section of the block. I only want a single parent category and their sub categories in the header section of the block. How do I do that?

2. I installed the default newspaper theme demo. On the landing page of this demo, I removed some of the sections of the page that I didn’t want. But, for some reason, I’m not able to remove the “LATEST ARTICLES” section which comes towards the bottom part of the landing page. How do I remove this section as I do not want it on my blog page.

Hoping to get an early response.
Thanks in advance.

mepstein
Participant
#0

I’m getting a poor rating for mobile when running our site through page speed insights here https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fqa.autoanything.net%2Fresources%2F&tab=mobile

I’ve installed Smush and Autoptimize, but it’s not really making a difference. What can I do to improve this?

PaulEide11
tagDiv Member

Hello,

Manually deleted prior installation via FTP client (FileZilla), then uploaded the WordPress installable file via WP. EVerything appears to be working.

But upon new theme installation, certain homepage content was missing and I’d like to know why/how to avoid in the future:

– Site identity switched to blog from static front page
– Title tag and meta description removed
– Content blocks deleted
– Footer deleted

Thank you,

Paul

mgmason
tagDiv Member

Have you tried installing the “Envato WordPress plugin” from the link Epic provided above?
It is suppose to allow a one click install of the updates, using the Envato Token.
I’m new so I have not seen it in action yet, but I’m hoping it works as described in the documentation.

userthemeswordpress
Participant
#0

There are no instructions on how to install the booster plugin..

PaulEide11
Participant
#0

Hello,

Initially when I installed Newspaper and a new version would come out, I could update via WordPress dashboard (like every other WordPress installation I have ever worked with), no problem. Several versions ago, I tried this and got an error message of “Update Failed.” That was all it said, every time. I migrated website hosts from JustHost to Siteground to work around this; still it persists. I’ve activated and deactivated plugins, no matter, nothing works.

Every time I update the theme to the latest version, cosmetic changes are always needed, and I end up spending 2-5 hours every single time. I hate this and am tired of doing this. But, I love your theme.

Can you please let me know how I can solve this issue? Is there a way to do the one click theme update that WordPress is so reknown for?

Please let me know of any questions.

Thank you, love the theme.

Paul

Pierreto
Participant
#0

Hi,
I stop using Newspaper to my principal website, many month ago and i think i delete everything.

But now i create copie of this website do do multilingual website, and i reinstall newspaper for this news website.

But i have many problem, like page without sidebar, categories with sidebar empty but all newspaper sidebar was deleted.

And if i change setting on theme panel, it dont take change.

And i have many categories and article, then i want to delete all for make clean installation and also clean my other website with unused folder.

I think it’s better if when someone delete plugin, all be deleted.

Then how can i clean all folder, those who stay after uninstall?

Thanks

Juppiter
Participant
#0

Just bought the template.
1. Errors appear during installation
Warning: Illegal string offset ‘firstInstall’ in wp-content/themes/Newspaper/includes/wp_booster/td_options.php on line 48

Warning: Illegal string offset ‘td_log_status’ in wp-content/themes/Newspaper/includes/wp_booster/td_options.php on line 48

Warning: Illegal string offset ‘td_timestamp_install_plugins’ in wp-content/themes/Newspaper/includes/wp_booster/td_options.php on line 48

Warning: Illegal string offset ‘td_social_drag_and_drop’ in wp-content/themes/Newspaper/includes/wp_booster/td_options.php on line 97

Warning: Illegal string offset ‘td_version’ in /wp-content/themes/Newspaper/includes/wp_booster/td_options.php on line 48
system status – OK
2. The pattern is activated and the rose falls

diggerdog
tagDiv Member

Hi

I have updated to version 9.
So should I delete the old version of visual composer then install the new one?

Thanks

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