- TutorialsHow to install Revolution Slider
- TutorialsHow to Install bbPress forum
- TutorialsFrom WPBakery to tagDiv Composer
- TutorialsDefault Block Settings Guide
- TutorialsImport Revolution Sliders
- TutorialsSystem status parameters guide
- TutorialsHow to Update the WPBakery Page Builder plugin
- TutorialsExisting content
Hi,
Please check the permissions on your upload folder as suggested. More information here
– https://codex.wordpress.org/Changing_File_Permissions
– http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
The second step is to make modifications to these parameters if needed, according to the guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Hosting providers can do this for you, most do.
Also check what PHP version are you using (should be higher than 5.6), check in the theme system status panel for example. There was a similar case before when using an older PHP version caused problems when installing a demo.
The last step if you have made all the above mentioned changes and the result is the same, is to contact us at the mentioned email address and provide all the necessary information (admin login, FTP access or cPanel if possible).
Also paste a link to this topic so we can identify you.
Thanks
Hi,
You can install the demo without the content, just with settings https://www.screencast.com/t/Th2R3bGJ70E
Or you can use a homepage from tagDiv Cloud Library
https://www.screencast.com/t/qhiMsmLaN
Thank you for your understanding.
my demo install:
https://imgur.com/a/WUllVKd
your demo:
https://imgur.com/a/jWyrMDq
How can I change the title like you?
i install demo but title it same. please help me
Now where do i get this plugin? I see no option to install under plugins in newspaper.
Hello Support!
Just when I thought that this was the best theme ever I encountered the dreaded Error at rows Tag Divi composer issue.
It began all of a sudden, like it was okay in the morning when I was setting up some cloud templates and in a few hours I faced the issue.
Because of the excellent forum resources here at Tag Divi I checked most of the strings on this topic. Included the most recommended ones by you guys, the support.
https://forum.tagdiv.com/topic/error-editing-a-cloud-template/
https://forum.tagdiv.com/topic/gray-page-tagdiv/
https://forum.tagdiv.com/topic/td-composer-opens-a-blank-screen/
Disable plugins
Since this theme has almost everything I need I did not add many extra plugins, the ones that were added were from the recommended list by the authors.
Anyhow I disabled all the extra plugins and that did not help.
WP super cache setup
I set it up as recommended and later disabled it and that did not solve the issue.
System status green
This had been done as soon as the theme was installed, As you can see from the screenshot
http://prntscr.com/li4zfl
Everything is green except Wp super cache which has been disabled on purpose.
HtAccess fix
As recommended
https://forum.tagdiv.com/topic/gray-page-tagdiv/
Added the code at the beginning of the file and did not help.
Other things
Tried in incognito mode
Problem happens when I try to create a new template and even when using the tag divi composer for a new page. This is a blank page so the issue cannot be because of something on the page.
I have another newspaper theme setup where everything works okay. 🙁
My developer and I have been trying to sort this out for a week and are at our wits end.
I know every issue is important but if I cannot make this work I’m sure to lose my job. 🙁 🙁
Please help me out
Regards
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
These are the theme install methods with steps for each method
– https://forum.tagdiv.com/install-via-wordpress/
– https://forum.tagdiv.com/install-via-ftp/
Let us know the results.
Thanks for your understanding!
Hi,
That would be a common WordPress error, there are various suggestions and solutions online to try and see why this is happening. Even the hosting provider may have an idea what the problem is.
But the easier solution would be to install the plugin a different way.By FTP for example
– https://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/
– https://www.wpbeginner.com/beginners-guide/how-to-manually-update-wordpress-plugins-via-ftp/
Thanks
Hi,
I have inspected the website you provided, checked the homepage, category pages, post pages. I see all the thumbnails at the moment
– http://prntscr.com/li4fn5
– http://prntscr.com/li4gjc
– http://prntscr.com/li4gfm
– http://prntscr.com/li4grt
Try and clear any caching you might have installed or use, and purge the CDN if you use one.
Thanks
when install demos on menu newspaper on wordpress,it’s usually appear :
do you have a solution
Great. I’ve just installed Cloud Library but am receiving the following message when trying to add new pre-designed templates.
“Received a response code != 200 while trying to contact the templates API server.”
How do I get the homepage to display like this – https://demo.tagdiv.com/newspaper/homepage-loop/ ?
I could install the demo content but I don’t want to have to delete all the demo content just to see this one page!
I just purchased and installed newsMag. Looks like a great theme. But tagDiv Composer is required. When I click on the link to install tagDiv Composer, I get the result
Installing Plugin: tagDiv Composer
The plugin does not have a valid header.
Downloading installationpackage from http://towncrier.us/wp-content/themes/Newsmag/includes/plugins/td-composer.zip…
Download failed. Not Found
Yet the tagDiv Composer plugin (td-composer.zip) is included in the specified path. How do I install this and get the theme to work?
Thank you.
Hello,
I have two other Newspaper themes and have not had this issue. The TagDiv composer and cloud library deactivate after a day or so. I login and the plugins say not active. I can activate them, and its back to normal, but this is a problem. I contacted my host Flywheel, and they said all is good on the server side. I uninstalled the plugins and reinstalled them, and that did not work. This is the third time since I bought the theme last week that this happened.
Please quickly advise me on what to do here. Thanks
Hello
I’m having an error when I install the theme on my page:
Parse error: syntax error, unexpected ‘[‘, expecting ‘)’ in /home/storage/3/d0/69/metropolemagazine/public_html/wp-content/plugins/td-composer/includes/tdc_util.php on line 592
I followed these two tutorials and could not solve them.
– https://forum.tagdiv.com/install-via-wordpress/
– https://forum.tagdiv.com/install-via-ftp/
How can I solve this problem?
Thank you
Hi,
1. Seems to be a mistake. That setting Catalin mentioned is for the slide element. For the big grid slide category tag these 2 settings have to be enabled
– https://www.screencast.com/t/fc2D0Rd8O6e
The big grid slide is based on big grid 2, they share these category tag settings. Sorry for the misunderstanding.
2. That issue seems to be caused by a demo customization, in the Gadgets demo you have installed. I will add this issue on our list and it will be fixed in the next update. The gadgets demo uses a different grid in the homepage, with some custom design. That design seems to apply to the big grid slide you use. It will be made more specific if possible, so it does not affect other elements.
As a quick fix please enter this code in Theme panel->Custom CSS section
– https://pastebin.com/JHTbvyMk
Result – https://www.screencast.com/t/gJCoOVcYu
5. We are aware of this issue, the thumbnails are indeed distorted. A solution will be found for this as soon as possible. Sorry for the inconvenience.
Maybe a temporary solution would be to make the 2 bottom modules of the grid display like this
– https://www.screencast.com/t/IAJAUQoMUl
If you should consider it, enter this code in Theme panel->Advances CSS in the phones field
– https://pastebin.com/2V3JrCbC
6. The background will be loaded on all devices when set, it is basically the same website but responsive. I have tested your website for a while on a mobile, kept refreshing pages or browsing. I don’t see the background at all on mobile.
7. With a background the width of the theme will be 1164px
– https://www.screencast.com/t/3MQBNqdaxIZ
The dimensions you are using should cover the screen since they have the same width and the background is set to 100% (when using the theme panel setting)
– https://www.screencast.com/t/taYOopLc
You seem to have set the background a different way from what I can see.
Let us know if you have more questions.
Thanks
Thanks!just reset the theme! what about the font of this demo, actully i tried to install for see what is the font name e size, but no worked exactly like on your page!!
so what is the font ?? https://prnt.sc/lhqtna
Yesterday I could not log onto my wp-admin, the blog itself was working fine. My webhost identified the plugin revslider to be the problem and disabled it for me. Of course, I would like to have my slider back, I love it. I have not tried to activate it again, as I guess I will not be able to access my admin panel then.
1. I believe the webhost may re-named the plugin in my file Manager plugons folder, as the folder is now named revslider2. Should the folder be called “revslider” or “revslider2”?
2. As I understand it, the slider is now automatically updated. As I recall it, earlier I had to uninstall it and download and install a newer version to have it updated. I have not done any uninstall and install new version for a long time, but the plugin does not tell me to update either. I currently have version 5.2.5.1.
Oh, I just visited the sliders homepage and saw version 5.4 is available…. Why does not the plugin tell me to update?
3. I assume the problem may be caused by me have not updated the theme, I am still on version 8.8.2. The reason for this is my test blog these days differs so much from the actual blog, meaning I have not dared to do the update yet.
4. I have the Envato Market plugin activated, which I thought should update the theme automatically. Is it working only for minor versions and not the majors?
I assume you will tell me the solution is to update both the theme and the slider…. Or do you have any other solution? Anything I should be especially beware of doing the version 9 upgrade of the theme? Also, I have forgotten how to download the newest version of the slider. Is it on my download page?
Thanks.
Hi,
Please download the theme package again and install it, there were some issues with thumbnails not loading in the initial package.
If there are still problems please send us an email at contact@tagdiv.com and provide admin login so we can investigate why this happens.
Thanks
I installed ‘Regenerate Thumbnails’ plusin. But ‘Regenerate Thumbnails’ button is hided for ‘Editor’ role. I want it appearing in ‘Editor’ role. Please let me know how.
My URL:
http://amrai71.com
For some reason, I am not seeing the option for TD Menu even though I have TagDiv Composer installed (Version 2.3 | built on 12.10.2018 9:30).
https://drive.google.com/open?id=114Xd8qZultHOKWDRgdCD7gXvocPE7OQn
Hello,
The tagDiv Composer and tagDiv Social Counter plugins keep deactivating at least once per day. I’ve deleted and reinstalled both plugins, as well as checked that the theme system status is configured as mentioned in the requirements guide. Everything seems to be correct.
Can you help me understand why this is happening and what steps I should take to resolve the issue? I’m happy to provide additional information as needed.
Thanks!
Hello,
We can’t provide assistance for FTP theme installing. Please check here -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Thanks.
Hi,
Maybe there aren’t enough resources available, the theme has these requirements for the server
– https://forum.tagdiv.com/requirements-for-newspaper/
If these are met the theme should work properly. If there are problems with the server you could check the error log. Most servers keep error logs.
Also check with the browser inspector console, potential errors will be displayed there. Maybe there are 404 errors, or resources that load slowly. Investigate plugins as well, could be a problem with a plugin you have installed.
Thanks
Hi,
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
These are the theme install methods with steps for each method
– https://forum.tagdiv.com/install-via-wordpress/
– https://forum.tagdiv.com/install-via-ftp/
Regarding on child theme, please notice that’s not required and it’s optional.
Thanks for your understanding!
Hi,
You don’t have to purchase a new theme. Install it, get used to it, when you want to install it elsewhere simply reset the activation
– https://www.screencast.com/t/zBgJOtE7S
Then activate it at the new location.
Please let us know if you have more questions and we will try to help you. As a note, replying in your own topic will refresh the topic date move it to the back of the line. We answer from oldest to newest.
Thanks
