- NewsmagRequirements for Newsmag
Hi,
The theme has some server requirements and also there are some recommendations for php.ini for better wordpress and theme functionality – https://forum.tagdiv.com/system-status-parameters-guide/ Like it is specified in that guide this may differ from server to server and it is recommended to read your host documentation for this or ask them about this to tell you where you need to make these changes and what are the limitations in this regard.
Also if you did not have this issue before and the theme worked properly, this means that you have changed something to your current install, maybe a corrupt htaccess or low php memory, you can read more about this here what are the steps to debug this issue – http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
Thanks!
Hi
I’ve checked your site and the images are displayed fine now: http://screencast.com/t/sXDP1n6C7cYi If you still have this issue try to clear the cache memory then test again.
Let us know if you need further assistance on this.
Thanks!
Hello,
This issue is most likely caused by the php memory allocation. Please use this guide and increase all your system status parameters accordingly: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know how it goes.
Thank you!
Hi
Make sure that all image added in gallery links to media file: http://screencast.com/t/s5gD0OcrFkqr clear the cache memory then test again.
Thanks!
Yes but does it have to be running? Can it be dis-activated without any harm to website? I find it resource hungry and a memory hog.
Hi
I am not sure why this happens but it could be an issue related with cache memory. When this happens again try to clear all caches,m urge cdn files if you’re using then test again.
Let us know hoe it goes and if the problem persist please provide a link where we can inspect it.
Thanks!
Hi
I’ve checked this on my side and didn’t got any issues with mobile menu or with the slider after clicking one of social icons. I am not sure why this happens on your site but you can try to clear mobile device cache memory then test again, also make sure that you’re using one of the browsers included on this list: http://screencast.com/t/Qqy5tnbf
Thanks!
W3 browser cache is on
Siteground Supercacher cache is on
Cron is on, wp cron is of..
Site is on cloud server, so there should not be any memory problems…
Hello msampath18,
Please try to increase the memory_limit in your php.ini file: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP For more references in this regard, please check our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Also, make sure that you upload the newspaper.zip theme file, not the newspaper-ft.zip file.
Let us know how it goes.
Thanks
Fatal error: Allowed memory size of 262144 bytes exhausted (tried to allocate 49152 bytes) in /home/msampath18/public_html/almightychrist.com/wp-admin/index.php on line 103
why this
Hi
I’ve checked the indicated Facebook page on android and the links to your site are opened fine. When I click on the link it from Facebook application it is opened fine with Google Chrome browser. I am not sure why this is not working on your side but this is not a theme’s issue as it does not control that part. Try to clear mobile device cache memory then test again. Also try using different devices and check if the problem is still there.
Thanks!
Hey guys! Good afternoon!
I’m using yout theme and getting some problems with my Shared Host company.
They are limitating my sites due the use of resource. I know that is not your business but i will appreciate if you can check this and give me your opinion.
Please, check both of these screenshots and tell me if there is something that we can do…
First: http://prntscr.com/bjphp0 <- Table showing the used resource
Second: http://prntscr.com/bjpig4 <- List of main files using resources
Third: http://prntscr.com/bjpkqd <- Report from CloudLinux
Fouth: http://prntscr.com/bjpk6v <- Report from Analitycs
Any idea? Can you tell me if these limits are decent? Is it too low or its a good limit (512 Physical Memory, 1 M/s Input Output Usage, 40 Entry Processes and 100 Processes)?
Thank you very much! (And keep the great work! Its a wonderful theme!)
Hi
Make sure you update the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-install-via-ftp/ From the warning message I can see that there it’s a wrong path to a file so make sure you do a clean update, clear the caches memory then test again.
Let me know how it goes.
Thanks!
Hi
The theme make a request to admin-ajax.php when on the page are used blocks with ajax pagination. When next/prev or load more button it’s pressed the theme make a request to this file to get the next posts. This is also valid from infinite load pagination. When the page it’s accessed by many visitors and on that page you have lots of blocks with pagination the server receive lots of requests and may be unable to handle them.
Try to increase the php memory to at least 64MB or if the host allows you can increase it more, also make sure that the parameters from system status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/ and you server meets theme’s requirements: https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Hope this helps.
Thanks!
Hi
The theme should translate the indicated tag just fine, here is an example for French language: http://screencast.com/t/WnuYihMi5OiI Try to clear the cache memory then test the page again. If the problem is still there try to translate the tag manually: http://screencast.com/t/vMsrJtYFc -http://screencast.com/t/Cf6rgqFx8j5
Hope this helps.
Thanks!
Hi
The theme is tested and works fine on mobile devices, including Samsung Galaxy S4. I’ve tested our demo with S4 and it works fine. I am not sure why your visitors have this issue but they can try to clear phone’s cache memory then test the site again. Also for an accurate result the tests must be done with a real device not with emulators or other testing tools as the results may not be accurate.
Thanks!
Hi
I’ve checked your site and noticed that your using page template default for homepage. On this post template the sidebar won’t be displayed when Visual Composer it’s used unless you add it on the page. You can use a widgetized sidebar element from Visual Composer: http://screencast.com/t/WXheJbjhKO You can also make it sticky following this link: https://forum.tagdiv.com/smart-sidebar-2/
Also for posts you don’t have sidebar set. Try to set a sidebar from post editor clear the cache memory the test the site again.
Hope this helps.
Thanks!
Hi @Diorama
We’re sorry for this inconveniences you had encountered after the update.
I am not sure why this happened on your sited as checking your site I’ve noticed that it works fine on both mobile and desktop devices. As can be seen from this screen the captcha it is displayed fine on the site: http://screencast.com/t/FJwPo8FlF if you still have this issue try to clear mobile devices cache memory then test the site again.
The whatsapp button it’s available only for mobile devices.
Let us know if you need further assistance on this.
Thanks!
Hi,
Please use this guide to increase the memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/
You can check your status here: http://screencast.com/t/8gRabw8m
Thank you!
Hi
The code works fine on my side even if I’ve added the code for two ads: http://screencast.com/t/KBU7trul1MBN I’ve used this code to get the previous result: http://pastebin.com/uU5mfpsM and this css: http://pastebin.com/FUGduV2h
Make sure you added the code properly, clear the cache memory then test again.
Thanks!
Hello szedmaktom,
Please notice that in our theme is optimized only the logo for Retina Display and not the thumbnail images. Also, this effect appears only in mobile mode for module 17. As you can see, the image was cropped to the 696*385 px (as original size) and then, for mobile version this image will be increased with a bit of CSS code, like so -> http://screencast.com/t/1AqsvEEOIMJi and this will lose a bit of quality. So, this is the normal theme behaviour in this case and this was a developer decision to do that. If you do not like this, you will have to change the block/the module. The theme does not have images optimize for Retina logo because in this case it should load 2 different images (one for desktop mode and another one for Retina logo) and this would affect server memory.
Thaks for your understanding!
Hi guys,
I need a bit help.
Can you please share how many users your website have in real time and what hosting you are using. Mainly I need to know:
CPU
Memory
Processes
Thank you!
Hi
I’ve checked your site and noticed that you’re using an older version of the theme. Try to update at V 2.3.7 which is available on themeforest, clear the cache memory then test again.
Let me know how it goes.
Thanks!
Hi,
Please make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/ and also use this guide to increase the php.ini and wp parameters in order to have full compatibility with the theme: https://forum.tagdiv.com/system-status-parameters-guide/
The memory allocated to php seems to be the issue in question but it;s best to adjust all settings so there will not be any future errors.
Thank you
Hi
Lucin replied you via mail regarding the issue with facebook.
2. I’ve noticed that you have the mobile theme active so you have to place the ad code in mobile ad-spots in order to be displayed on mobile devices.
3 I’ve checked your site with google page-speed toll and noticed that you have some render-blocking resources which can be moved in footer by using Speed Booster plugin. Also you can optimize the images using gzip compression as it’ indicated in our documentation: https://forum.tagdiv.com/how-to-make-the-site-faster/
4. Please make sure that you’re using last plugin’s version included in theme’s path, V 4.0 clear the cache memory then test again. We will also update the plugin on our demo in shortest time.
Wp Super cache it’s tested and works fine with the theme following the configuration indicated in our documentation: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thanks!
