No search results were found in Documentation!
Hi,
In this particular case (updating to 9.7) it would be best to try and update by FTP
– https://tagdiv.com/update-newspaper-theme/
There were modifications made to theme files location, so it would be best to delete the old theme and upload the new one manually. Also try and increase the wp-memory, if possible to 256M, this could also be the cause of the problem
– https://forum.tagdiv.com/tagdiv-composer-not-working/
As well, check what is mentioned at point 2 in the guide. Entering that code in the htaccess could also solve it.
If nothing works, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, as well as cPanel if possible. Include a link to this topic in the email.
Thanks
Hi,
In most cases, that problem happens due to the fact that system status is not set correctly. Most likely, your PHP memory has exhausted and that’s why you cannot save anything. Please check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hi,
First of all, please check the system status parameters to be properly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Probably, your PHP memory has exhausted and that’s why you cannot save anything.
Thank you!
Hi, I just noticed the WP Memory setting for my website is not set to the recommended.
https://prnt.sc/njd983
I checked the following links
https://forum.tagdiv.com/system-status-parameters-guide/
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP for a guide to do it.
Unfortunately, it isn’t really helpful for me as I have no experience dealing with root directory and I am very unsure of how to update the wp_config.php file. I am worried that I might mess up my whole site.
Would you be able to provide a clearer picture of how I can update the WP Memory limit parameter? Am I required to go into CPanel? Any possible way to do it in the WordPress ecosystem itself?
Thank you for your assistance.
Hi there
I keep getting 521 error on cloud flare on http://danielfooddiary.com, the host say
“Based on our findings, we could see that you have recently updated/installed the following plugin which caused the issue and the Apache service was being killed by the operating system’s self-protection mechanism to keep its critical services running when the server is running low on memory.
td-social-counter
td-cloud-library
td-composer
td-newsletter
In order to resolve this issue and keep the http://danielfooddiary.com/ site online, we have renamed the following plugin folders as follows;
/home/danielfo/public_html/wp-content/plugins/td-composer_bak
/home/danielfo/public_html/wp-content/plugins/td-newsletter_bak
We suggest you uninstall/deactivate the plugin from the WordPress dashboard to keep your site stable. Also, we highly advise you to seek advice from your web developers for a timely and accurate resolution to the issue.”
IS there anyway to remedy the solution?
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If there are still a problem please remove the theme and reinstall the theme via FTP.
Let me know how is works!
Thank you!
Hi,
Should be no problem if you follow the guide – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Also, the most reliable method to update the theme is by FTP -https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
In some cases 500 errors were caused by insufficient memory, we recommend a value of 256M if possible. Try increasing it or contact the hosting provider and provide them with this guide – https://tagdiv.com/newspaper-theme-requirements/
If you already tried this, please send us an email at contact@tagdiv.com and provide FTP or cPanel as well as admin login. We will take a look. Include a link to this topic in the email. Let us know.
Thanks.
Hi,
In most cases, this problem appears when your memory is exhausted. Please check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps and let us know how it goes!
Thank you!
Hi,
The first thing to check is the theme requirements guide – https://tagdiv.com/newspaper-theme-requirements/
If the theme panel works but works slowly could be caused by insufficient resources, like wp-memory.
If the theme panel doesn’t work at all and keeps hanging, you could try the other suggestions from this topic as well – https://forum.tagdiv.com/topic/problem-with-newspaper-theme/
If you already checked these and the problem remains, we could take a look. Send us an email at contact@tagdiv.com and provide admin login. Also mention how we can see the problem or any relevant details about it. Let us know.
Thanks
Hi,
The last version of our theme is v9.7.2 -> https://www.screencast.com/t/w2jJbmAsgB -> https://themeforest.net/item/newspaper/5489609?s_rank=1
The 500 errors problem in most cases is caused by low wp-memory or old php version.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Let me know the results!
Thank you!
Hi @Ravi Shanker,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If there are still a problem please remove the theme and reinstall the theme via FTP.
Let me know how is works!
Thank you!
Hi,
I can’t seem to be able to access the website, there is a 500 error currently. Should be no problem if you follow the guide – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Also, the most reliable method to update the theme is by FTP -https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
In some cases 500 errors were caused by insufficient memory, we recommend a value of 256M if possible. Try increasing it or contact the hosting provider and provide them with this guide – https://tagdiv.com/newspaper-theme-requirements/
If you already tried this, please send us an email at contact@tagdiv.com and provide FTP or cPanel as well as admin login. We will take a look. Include a link to this topic in the email. Let us know.
Thanks
I have deactivate all non theme plugin, but still not working.
I also check all requirement, its no problem.
But still not working.
for information, I use shared hosting
Disk :24GB
Memory : 2GB
Hi,
Did you check the plugin conflicts?
Also please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Let me know how it works!
Thank you!
Hi,
Take the Tour to Explore the New Header Manager -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Please provide some more details and some screenshots with this problem.
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If there are still a problem please remove the theme and reinstall the theme via FTP.
Let me know how is works!
Thank you!
Hi,
The 500 errors problem in most cases is caused by low wp-memory or old php version.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If there are still a problem please remove the theme and reinstall the theme via FTP.
Let me know how is works!
Thank you!
Hi,
I suggest that you check the theme system status to begin with, insufficient resources can cause various issues – https://tagdiv.com/newspaper-theme-requirements/
If needed increase the wp-memory and other parameters mentioned there. Also check the PHP version, should be 7, 7.1 or 7.2. The hosting provider should be able to help with this.
Let us know if the problem remains.
Thanks
Update to newsmag 4.8
Site not working after testing in local environment Newsmag update to 4.8
See errors below.
Deactivating only “Ad rotate pluging” I get blank site showing only background site.
Line 39 of header.php child file is
td_api_header_style::_helper_show_header();
ERRORS
Fatal error: Uncaught Error: Call to undefined method td_api_header_style::_helper_show_header() in D:\ex\www.vcb.dev.cc\wp-content\themes\Newsmag-child\header.php on line 39
( ! ) Error: Call to undefined method td_api_header_style::_helper_show_header() in D:\ex\www.vcb.dev.cc\wp-content\themes\Newsmag-child\header.php on line 39
Call Stack
# Time Memory Function Location
1 0.0104 432328 {main}( ) …\index.php:0
2 0.0105 434008 require( ‘D:\ex\www.vcb.dev.cc\wp-blog-header.php’ ) …\index.php:17
3 1.8981 58509376 require_once( ‘D:\ex\www.vcb.dev.cc\wp-includes\template-loader.php’ ) …\wp-blog-header.php:19
4 1.9106 58656008 include( ‘D:\ex\www.vcb.dev.cc\wp-content\themes\Newsmag\page.php’ ) …\template-loader.php:77
5 1.9106 58656008 get_header( ) …\page.php:7
6 1.9107 58656280 locate_template( ) …\general-template.php:41
7 1.9107 58656360 load_template( ) …\template.php:653
8 1.9109 58663344 require_once( ‘D:\ex\www.vcb.dev.cc\wp-content\themes\Newsmag-child\header.php’ ) …\template.php:704
Hi,
I can’t seem to be able to access the website, there is a 500 error currently. Should be no problem if you follow the guide – https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Also the most reliable method to update the theme is by FTP – https://tagdiv.com/update-newspaper-theme/
In some cases 500 errors were caused by insufficient memory, we recommend a value of 256M if possible. Try increasing it or contact the hosting provider and provide them with this guide – https://tagdiv.com/newspaper-theme-requirements/
If you already tried this, please send us an email at contact@tagdiv.com and provide FTP or cPanel as well as admin login. We will take a look. Include a link to this topic in the email. Let us know.
Thanks
Hi,
There are a few things you could check. First please follow the theme requirements guide carefully – https://tagdiv.com/newspaper-theme-requirements/
In some cases the wp-memory is exhausted because it is set too low, so when activating plugins there may be such a problem like the one you are describing. We recommend a value of 256M if possible, try to increase it or ask the hosting provider to do it for you. Check the other parameters from the guide as well.
We also recommend that you use PHP versions 7, 7.1 or 7.2 if possible, using old PHP versions can create problems.
In case the issue remains we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel will be helpful. Include a link to this topic in the email.
Let us know.
Thanks
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
Let me know how is works!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
If there are still a problem please remove the theme and reinstall the theme via FTP.
Let me know how is works!
Thank you!
Hi,
If you get a 500 error this is usually caused by poor memory allocation or file permission issues. Please use this guide to increase your wp and php memory: https://forum.tagdiv.com/requirements-for-newspaper/
and use this guide to properly set up the file permissions:https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
Thank you!
