Search Results for 'mobile'

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Anamaria
tagDiv Staff

Hi,

For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/ Please delete the logo from theme panel.
For Mobile Theme plugin, you can change the logo from Newspaper -> Theme panel -> Mobile theme -> Header.

Thank you!

Anamaria
tagDiv Staff

Hi,


@stephanwhelan

Please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache.


@lstamellos
It is not the same error because there are different errors; please create your topic in the future.
Usually when this problem appears what you need to do is to double the wp memory that is alcoate for the website.
We recommend to set it on 256MB, if you already have it at 256 then double it.
-> https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache.

We are sorry for the inconvenience. We did not announce that you can use version 6.4 of WordPress with the current version of the theme, because these days, we will also release an update to the theme, and then the fixes were added, but for that, we still tried to resolve the problem as soon as possible.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache.

Thank you!

ankitdhaka
Participant
#0

I am writing to report a critical error that has been affecting the mobile version of our website since yesterday. The error message is: “There has been a critical error on this website. Learn more about troubleshooting WordPress.”

I have already troubleshooted the issue with the Cloudways Technical Support Team and determined that it is related to our newspaper theme. The error started appearing after we updated WordPress to the latest version. When we downgraded WordPress to the previous version, the mobile version of the site started working fine.

Our site’s mobile version is implemented using the Mobile Tag Div plugin. We also have the AMP plugin activated.

I kindly request that you investigate this issue and make the necessary adjustments to ensure compatibility between the plugins and the latest WordPress version. Please let me know if you have any questions or require further information.

Thank you for your prompt attention to this matter.

ScribblingGeek
tagDiv Member

There seems to be an issue with WordPress Ver 6.4.1. Upon installing, any link from my home page displays an error that states a file is missing:

…/Newspaper/legacy/common/wp-booster/td_css_res_compiler.php failed to stream. No such file or directory …

Funny thing is it affects only mobile pages and that individual pages are accessible via the direct URLs.

muktipolice
tagDiv Member

The mobile homepage is now in error, is it okay to leave it like this? Doesn’t it matter to the ranking?

thalesbrandao
tagDiv Member

I disabled the tagDiv Mobile Theme and it started working again until a solution was found from support.

thalesbrandao
tagDiv Member

I disabled the tagDiv Mobile Theme and it started working again until a solution was found from support.

thalesbrandao
Participant
#0

Hello,
Our website was also offline in the mobile version. We urgently need a solution. We are losing traffic and business.
http://www.cidademarketing.com.br

thalesbrandao
tagDiv Member

Hello,
Our website was also offline in the mobile version. We urgently need a solution. We are losing traffic and business.
http://www.cidademarketing.com.br

vannyhenrico
tagDiv Member

Hi Please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache.

Thank you!

besthomegear
tagDiv Member

Thanks, Anna!
The AMP plugin in theme panel worked well, the Mobile theme app corrupted the mobile pages after clearing cache, and visiting again.
All good,
Kevin

johntodd
Participant
#0

I’ve added mobile logos in my theme panel, but the Newspaper logo will not change. Help!

LPresse
tagDiv Member

when we delete mobile tagdiv mobile theme, we loose all settings and configs ?

cidona
tagDiv Member

Having the same problem. Did the recommendation… Deactivate TagDiv mobile plugin. Then deleted it. Then cleared cache. Then reinstalled TagDiv mobile plugin. Still having mobile issues. I’m also having a weird issue with AdSense which is displaying ads at the top of my header, when it is not set up to do that.

BTW… using WordPress 6.4. Did not downgrade for security concerns.

  • This reply was modified 2 years by cidona.
lgiesel
tagDiv Member

Hello AnaMaria!

Does this solution need to be done in conjunction with the wordpress downgrade or is it already suitable for WordPress 6.4?

“Hi,

For creating a posts issue, please deactivate, delete, and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
For the amp and mobile theme, we are still investigating.

Thank you!”

AccessWinnipeg
tagDiv Member

same error. uninstall and reinstall of tagdiv mobile theme + clear cache didnt fix it.

AccessWinnipeg
tagDiv Member

same error. uninstall and reinstall of tagdiv mobile theme + clear cache didnt fix it.

AccessWinnipeg
tagDiv Member

same error. uninstall and reinstall of tagdiv mobile theme + clear cache didnt fix it.

AccessWinnipeg
tagDiv Member

Same… mobile theme no longer works in WordPress 6.4!

wf84
Participant
#0

After the update to WordPress 6.4, the mobile theme gives a error. Please fix it ASAP thank you

wf84
tagDiv Member

Same, mobile theme error!!

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