Search Results for 'mobile'

Hi,

The sign in option from the mobile menu can be disabled in the theme panel https://prnt.sc/xODt0uJu3iMU I see you already disabled it https://prnt.sc/1njQ72WD7MLW

By default there are a few socials that display in the mobile menu. They don’t lead anywhere they just have placeholders set. Please check in the theme panel and remove those placeholders https://prnt.sc/iswjPoXA8-Gc for the ones that have them.

A background image for the mobile menu can be set in the theme panel https://prnt.sc/VqMT7qadQXlZ
Background colors can also be set https://prnt.sc/kaA-dC2Ds8aS

If you make changes and they are not visible on the website, I suggest clearing the cache.

Thanks.

Hi,

That is pretty unusual. I know it can happen sometimes, usually due to code in the htaccess https://www.siteground.com/kb/website-downloading-index/ and other causes https://theguidex.com/wordpress-download-file-instead-of-opening-in-browser/ But not due to using the AMP plugin. I don’t think I’ve seen a case where the AMP plugin would cause such an issue.

If I check your website now, the homepage loads correctly on mobile https://prnt.sc/hrqZdSQr_uW- No AMP. But as you said, it may not for visitors that accessed the website when the issue was happening.

You could try this code in the functions file or load it with a code snippet plugin https://pastebin.com/8CAVb8BH It sets a few meta tags for the homepage which should instruct the browser to not use a stored version of the page. Leave the code there for a day or two, then remove it. And please be sure to clear all the caches, from the website and from the hosting if there is any.

Thanks.

Hi,

Sorry for the delay.

We are all checking with various mobiles including iPhones, and the menu is working on your website at this time https://prnt.sc/975pz4s0ndif Does it maybe not work when you are logged in? Or how exactly does it show when you check?

The only thig that is not working is the search on mobile. This might be if you disabled this option https://prnt.sc/AEL2tfQ_JeOc

Maybe it would be best if we check directly on the website, logged in, to see what exactly you are using and what’s happening. Please send us an email at contact@tagdiv.com and provide admin login (user and pass) for the website. We will then check more.

Thanks.

Hi,

Yes you should. The theme uses only the content from that page on mobile, which google “sees” anyway when it crawls the website’s homepage as a mobile user agent. The mobile page itself isn’t used or needed for anything else.

Thanks.

That will be the downside, losing performance. The mobile theme is usually much better than the responsive version because its a very simple plugin with just a few basic options.

If the solution you found works, then you can use it for the time being. Then if our developers find a fix for it they will add it in the theme.

Thanks.

Hi,

That is possible. The background of the mobile menu can be customized in the theme panel.

The image can be set here https://prnt.sc/9UgyjT99W-MN
And the colors here https://prnt.sc/q7kxpE2fvUBb

Using a popup can be useful sometimes, like when you want to display something else as the mobile menu. But if you just want the basic things like a menu, login, socials, then the default mobile menu can be used just fine.

Please let me know if I can help more.

Thanks.

Hi,

I’m checking the website now but I don’t see any obvious issues with it on mobile.

By default there’s no mobile version, the same content from desktop is displayed on mobile. Then if you want a mobile version, there are 2 optional choices, the mobile theme or mobile pages and templates. There is a video about these here https://www.youtube.com/watch?v=SpGkOnJeNZY

In either of these cases, the design should not be broken however, they may look different but not broken. If there are still issues please let me know what or where should I check exactly.

Thanks.

Glad it worked.

On mobile its a different page, here it is https://pastebin.com/9n0X045G Same thing with this one, create a new page and paste the code in it, then add a popup in the mobile menu and set the ID of the page. It should work just as well.

Thanks.

Hi,

That is possible. The element that you can use is called the mobile horizontal menu https://prnt.sc/62nltOWn3QgU Sometimes it’s a great alternative to the classic mobile menu. Please try it.

Thanks.

Hi,

Please check this guide https://forum.tagdiv.com/add-logo-newspaper/

So in the composer you can switch to the mobile header https://prnt.sc/1ptXmMAn6dsC then click on the logo and remove the demo logo https://prnt.sc/VjSp1uJqKfbw

Then the same for the mobile sticky headerhttps://prnt.sc/u2q9o4aIefxO

As a note, the Metropolitan demo uses 2 headers, one for the homepage and one for the rest of the website. Both of them must be customized https://prnt.sc/n1xSPoyZYDcI

Please try it.

Thanks.

Hi,

There could be such issues unfortunately. I can add this on our list but I can’t say if or when our developer team will have the time to check. We try to maintain compatibility with the WPML plugin and this as well takes a lot of time and effort.

My suggestion is to not use the mobile theme plugin in this case. The responsive version works fine with the menus. Please consider disabling the mobile theme plugin.

Thanks.

Hi,

That must be the default mobile logo. It can be customized like so https://forum.tagdiv.com/add-logo-newspaper/

So in the composer you can switch to the mobile header https://prnt.sc/3sVCI3w2ZjBR then click on the logo and remove the text, should be here https://prnt.sc/AaN7JQ0OuhfB Then you can set your own logo.

Please try it.

Thanks.