- NewsmagRequirements for Newsmag
- NewsmagBlock settings tutorial
Hello !
Please make sure that your requirements are all up to date and also you have a good internet connection. You can check this option by using another computer and see how this will work.
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
Hi,
Please notice that tagDiv Composer is a page builder, this can be use on pages and cloud templates, it can’t be use on posts.
Please make sure that you do not have a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you!
Hi,
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
This is quite strange for me the theme is working without problems.
The posts that you have now look normal, just please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Thank you!
Hi,
Yes, sometimes the theme requirements make the difference.
I’m glad that the problem was solved.
Thank you!
Hi,
If your website was build with WPBakery, the the can be some problems, because the tagDiv Cloud Library will not work correctly with WPBakery, you can use only one of them.
My recommendation is to make a staging website where to set a copy of your website and make the update there.
Updating the Core of the tagDiv Themes for Envato WordPress Requirements -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/
How to Update the Newspaper Theme for WordPress -> https://tagdiv.com/update-newspaper-theme/
Thank you for your understanding!
Hi,
The posts that you have now look normal, just please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
Let me know the results!
Thanks.
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
and please increase all requirements that are lower, and follow all steps.
How to Fix the Error Establishing a Database Connection in WordPress
-> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/
-> https://websitesetup.org/error-establishing-a-database-connection/
-> https://premium.wpmudev.org/blog/repairing-corrupted-broken-missing-files-databases-wordpress/
Thank you for your understanding!
Hello,
thank you for the answer. I think I accomplished all the system requirements (dedicated server with 16 gb) and I followed already many guides and tips (Leverage Browser Caching, Gzip compression, Optimize images, wp_supercache, etc.). The problem is composer (and td_newsletter, cloud templates and standard plugin) many times cause slow or duplicates queries. This is not a big deal if we have 30-40 visitors. But if we have just a little bit more we have high CPU loads and the site doesn’t load. When I disabled composer and used another template, such as generetepress, even with 200 visitors at the same time, we dind’t have any problem. But I really prefer Newspaper theme, and I’d like to keep using it.
Thanks,
Matteo
Hello !
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please check your plugins list and if you are using some untested plugins, I recommend you to disable all of them and leave just to active only our tested plugins. If the problem is still there after this, please let us know. Also, please check the following useful guide from here -> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-502-bad-gateway-error-in-wordpress/
Please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please refer to the following guides for possible fixes:
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
– https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
– https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
Let me know the results!
Thanks.
Hello !
You can take a look at our page speed optimize tutorial and try it: https://forum.tagdiv.com/how-to-make-the-site-faster/
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Also you can take a look at those improvements presented by one of our users here: https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
Thank you !
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, I’ve set it to 256M, now it should work -> https://i.imgur.com/Hjpd1Qk.png
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hi,
Please make sure that you install it as in our guide from here also, please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also make sure that you do not have some plugins that can block image uploading.
Let me know the results!
Thanks.
Hi,
These problems can be related to some old versions of the theme. From what I can see you are using an very old version of Newsmag theme -> https://i.imgur.com/OIgFC7I.jpg also the version of WordPress seems to be old, what you should do is to make a full backup to your website and make the theme and WordPress update -> https://tagdiv.com/update-newspaper-theme/
Also if you want you can make first the update in a staging site, because there are some changes since Newsmag v3.1
Newsmag 4: Are you ready for the Frontend? -> https://tagdiv.com/newsmag-4-update-what-s-new/
tagDiv Composer Tutorial -> https://forum.tagdiv.com/tagdiv-composer-tutorial-2/
Updating the Core of the tagDiv Themes for Envato WordPress Requirements -> https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Le me know the results!
Thank you!
Hi all,
I bought this theme about a week ago, and have not been able to use it properly since then. When I try to edit a page with tagdiv composer, I reach a 404 error on the website.. After unsuccessfully hearing anything back from support about it through email, I decided to try everything from a clean install to 3rd party support. I followed all requirements and all documentation, and my system status is all clear.
About 5 minutes ago, I accidentally deactivated the standard pack plugin, and the tagdiv composer magically began working again.
My question: What, if any, functionality will I be sacrificing by keeping the standard pack disabled, and also, is there a fix?
Thanks,
Hi,
The posts that you have now look normal, just please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide some more details and screenshots or a link where I can inspect the problem.
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
Hi,
If you want you can deactivate the lazy load from theme panel -> https://i.imgur.com/8FZ5yur.png, just make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, please provide me a link where I can check the speed loading of your images.
Thank you!
Hi primariaroman,
That is because there were made some changes in the core of the tagDiv Themes for Envato WordPress Requirements, we wrote an article about this, you can check this here.
So in Newspaper X the theme plugins need to be activate manually after theme update, after you do that the website should look good again, also please notice that we do not recommend to use the WPBakery with tagDiv Cloud Templates, in the last version if you have these two plugin activated, the layout of your website will look broken, so please use only one of them.
If you want you can make the update on a staging website and only after that, make a full backup to your online website and make the update.
Thank you for your understanding!
Hello !
Please note that page speed is not covered by the support due to our support policy: https://forum.tagdiv.com/newspaper-theme-support/
You can take a look at our page speed optimize tutorial and try it: https://forum.tagdiv.com/how-to-make-the-site-faster/
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
For more page speed options please contact our developing team and they can help you in this matter over a fee: https://tagdiv.com/premium-customization-services/
Thank you !
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
