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Hello,
Do you have the requirements set like in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/
You can create a menu like in this guide https://forum.tagdiv.com/mega-menu/
Thank you!
Hi,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Also, please check this guide about deny code https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ ->
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console https://imgur.com/bRYwbvE if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
Hi,
Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
Hello,
To install a prebuilt website, please activate the theme -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/, and set the requirements like in our guide > https://forum.tagdiv.com/requirements-for-newspaper/ , and after you can install it from Newspaper -> Prebuilt Websites -> https://forum.tagdiv.com/installing-demos/
Thank you!
Hi,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Also, please check this guide about deny code https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ ->
Please do a test using only tagDiv plugins and try to open the WP Editor.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
Hi,
It is possible that this problem occurs due to some settings in cPanel, please check if ModSecurity is on, and if it is, please disable it and try again.
Also, ensure that all theme requirements are set – https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hi,
Yes, it would be very helpful if you could give us cPanel and wp-admin access to investigate this situation. For this please contact us via email at contact@tagdiv.com and please provide access there and all details you have about this problem.
Also, please make sure that the resources allocated for the site are decent – https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Thank you!
Hi,
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Also, please check this guide about deny code https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ ->
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console https://imgur.com/bRYwbvE if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
Hello @al-2 !
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Make sure you meet all the requirement: https://forum.tagdiv.com/requirements-for-newspaper/ and there is no restriction using the theme.
Thank you!
All needed system requirements make with hosting. but when installing a prebuilt website it’s not installing correctly. send a support mail more tagdev. not it is 3 days. still no solution
Hello!
It seems that the problem is because of some conflicts with Cloudways and blocks the WP Editor to load. Please check the settings and also our requirements: https://forum.tagdiv.com/requirements-for-newspaper/
In .htaccess file, this is a problem: https://prnt.sc/Pzq85SpQwT7v
Please check this article too: https://www.cloudways.com/blog/wordpress-500-internal-server-error/
Thank you!
@ninjaray, @cooperdevon, (how) did you get this resolved?
I’ve been having the exact same problem.
Never have been able to open the WP Editor inside TagDiv Composer.
It keeps on spinning and console has the 403 error.
I’m on a LiteSpeed Server, not NginX. All .htaccess setting as in the linked to pages in the forum, 10M setting, all server requirements met.
Are any of you running multisite by chance?
Thanks. My ‘Flex Loop Filter’ doesn’t appear to be working properly. I have for example a post which meets all of the taxonomy requirements (https://freeimage.host/i/screenshot-2023-05-26-091450.Hrqr2eI), but isn’t showing up in the filter results (https://freeimage.host/i/screenshot-2023-05-26-091613.Hrqrd5N). What could be the issue here??
Hello,
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
Also, please provide more details.
Thank you!
Hello,
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
What PHP version and theme version do yo have?
Thank you!
Hi,
The problem is caused the nginx https://i.imgur.com/vAVSdLa.png
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please check the file permission also, check this guide https://www.basezap.com/fixed-403-forbidden-error-on-nginx-web-server/ -> https://www.debugbar.com/403-error-forbidden/#:~:text=NGINX%20403%20Forbidden%20is%20an,or%20an%20incorrect%20index%20file.
Alos, you can ask your host to help.
Thank you!
You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
How to update the theme https://forum.tagdiv.com/how-to-update-the-theme-2/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hi,
Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you!
I have noticed that I am unable to insert any additional shortcodes or custom code, hindering my ability to customize the theme according to my specific requirements.
It appears that the current theme lacks compatibility for customization purposes, making it challenging for me to achieve the desired level of customization.
I kindly request your assistance in suggesting alternative solutions or providing recommendations on how to overcome this compatibility issue.
Hi,
We regret that you are leaving, however, we advised you both on the forum and via email.
This is not a simple problem, it can appear from the most trivial situation, such as the requirements are not set correctly, to certain settings that are configured on the server. This is not a problem of where to change a color, or how to use a cloud template, so you could give all the information since we don’t know what causes this problem. When it is not a simple solution, everywhere access is required to investigate.
Thank you!
Hello,
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
Thank you!
Hi,
Please set the wp-memory and the requirements like our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also, make sure that you are using SSL and you have a good bandwidth; the one from our server is 1GB/s, and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Also, you can check the console if you receive a message error.
Thank you!
Hi,
Please set the wp-memory and the requirements like our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also, make sure that you are using SSL and you have a good bandwidth; the one from our server is 1GB/s, and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Also, you can check the console if you receive a message error.
Thank you!
Hi,
Please set the wp-memory and the requirements like our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also, make sure that you are using SSL and you have a good bandwidth; the one from our server is 1GB/s, and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Also, you can check the console if you receive a message error.
Thank you!
Hi,
Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.
Thank you!
