Search Results for 'requirements'

Hello pcnow,

Ensure that you are using the latest version of the plugin which comes bundled with the latest version of the theme which is Newspaper 8.8.2. Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for your understanding!

Hello strokemark,

Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Remove all of the untested plugins if you are using something like this, clear all the caches and check the results.

Hope this helps!

Thanks for your understanding!

Hi,

I tested this again, the tagDiv composer can be activated along the WPBakery page builder. There could be problems visually or in functionality when both are active however.

WPBakery specific elements or layouts may not display properly, or if you also used the builder to create posts.

We could take a look if you cannot activate the tagDiv composer, send us an email at contact@tagdiv.com and provide admin login.

Having 2 page builders active require more resources so make sure there is enough WP memory, for most users a value of 256M would be sufficient
– https://forum.tagdiv.com/requirements-for-newspaper/

Hi,

The 500 errors were solved in most cases by increasing the WP memory parameter
– https://forum.tagdiv.com/requirements-for-newspaper/
A value of 256M would be sufficient for most users if possible or allowed by the hosting provider.

You could try this and check again. The invalid endpoint error may still happen, this is being investigated by us.

Hi,

Is it a fresh install? What happens if you edit other pages, or a new page? Try to deactivate all your other plugins, leave only theme plugin active. Also be sure to review the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
Let us know what you find.

Thanks

Hi,

That would be unusual, a plugin cannot disappear like that unless it is intended by the plugin author. Maybe you are running out of WP memory, that could cause such problems. Check your system status, increase the values if needed
– https://forum.tagdiv.com/requirements-for-newspaper/
Contact your hosting provider for assistance if needed.

Hi,

There are a few possible solutions you could try in that case
– https://docs.presscustomizr.com/article/229-fixing-errors-when-uploading-images-in-wordpress
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-image-upload-issue-in-wordpress/

The most probable cause would be insufficient resources, we recommend these values and settings
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks

Hi,

Try to save a shortcode in a new page, see if the same thing happens. Try with other elements as well.
In case the same issue is happening, deactivate as a quick test all your plugins, leave only the composer and theme plugins active. Also be sure to review the theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Let us know what you find.

Thanks

Hi,

That issue with the Cloud library seems to still happen for some users, despite some fix attempts on our side. We will continue to investigate the possible causes for this to happen. We appreciate any user feedback and we will try to improve the Cloud beta plugin.

What you could check is the theme system status panel and theme requirements guide, see if any modifications have to be made
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources can cause many problems. You can try to make these modifications yourself or contact the hosting provider.

Also in some cases the solutions from these topics fixed composer issues
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

Let us know what you find.
Thanks

Hi,

Please be sure to check the theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient WP-memory for example could cause 500 errors. If needed contact your hosting provider and ask them to increase/activate those parameters.

After making modifications where required, try to activate the theme again. Let us know.

Thanks

Hi,

The most common cause for theme or theme page builder problems are insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified. Let us know if there still is a problem.

Thanks

Hi,

You simply have to install it, there are no special requirements. Some guides here
– https://forum.tagdiv.com/install-via-wordpress/
– https://forum.tagdiv.com/install-via-ftp/
Use the same key to activate it after you install it. Be sure to check the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

Do you maybe have WPBakery page builder installed as well (deactivate it if you do and check again)? Are there sufficient resources?
– https://forum.tagdiv.com/requirements-for-newspaper/
Does this happen when you are doing something specific or at all times? Is it happening with a different browser? Or maybe with a different computer? Let me know.

Thanks

Hello,

Please use this guide to increase your memory allocation: https://forum.tagdiv.com/requirements-for-newspaper/
Try adding 256 mb in wp-config if you use many plugins.

Let us know how it goes.
Thanks

I see the image problem is solved, they are visible now from what I can see
– http://prntscr.com/k6xi37
It must have been a plugin that caused the issue, if by deactivating them you solved it.

So you are also having problems using the tagDiv composer. If it does not load or work properly, the first thing to check would be the theme system status panel and this guide
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed ask your hosting provide to increase the allocated resources. Then check if the issue is solved. Let me know.

Hello,

You can also try to increase the wp-memory to 256mb in wp-config. Please use this guide:
https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

Are there any errors? What is it happening exactly when you try to remove an element? Does it happen on all pages?

Please check if there sufficient resources, see this guide and make changes if needed
– https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient parameter values would be the most common cause for theme or theme plugin problems. Next would be plugin conflicts. Let us know what you find.

Thanks

Hi,

Such issues are usually caused by insufficient resources, please check the theme system status panel and this guide
– https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
If needed contact your hosting provider and ask them to increase the parameters mentioned in the guide. The WP memory can be set higher, for most users a 256M value would be sufficient.

After making changes check if the theme panel works properly. If there is still an issue, try this. Deactivate all plugins as a quick test, leave only theme plugins active. If you use a child theme deactivate it temporarily. Check if the same happens. Let us know the results.

Thanks

Hi,

Try some general suggestions, like these for example
– https://docs.presscustomizr.com/article/229-fixing-errors-when-uploading-images-in-wordpress
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-image-upload-issue-in-wordpress/

Be sure to check WP memory and upload_max_file parameters
– https://forum.tagdiv.com/requirements-for-newspaper/
WP memory can be set higher than the guide recommends if possible.

Thanks

Glad you fixed the issues. The most common cause for theme or theme page builder problems are insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/

All the theme demos are created with the tagDiv composer, this is the main page builder at the moment. Most features provided after it’s release are connected to it, most upcoming new features will be for it.
The newly included Cloud library plugin works only with the tagDiv composer as well.

Hi,

Does that happen only with those scripts? try to enter a simple text and see if that saves. Open the browser inspector console – https://www.screencast.com/t/ezQ3xvGoaTc
Any potential errors will display there. Try to save again and see if anything is displayed in the console.

Also be sure to review the theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/

Thanks

Hi,

1. Don’t know about that, we made no tests with that plugin. Maybe check with the plugin authors if that happens only with that specific plugin.

We also provide an AMP plugin in the theme package, it is a simple plugin offering basic AMP functionality. In the future it will receive more features
– https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

2. Then there is a general problem if you can’t install any plugin. Check with your hosting provider and ask them to take a look. Also check the theme requirements guide and make sure there are sufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/

3. We provide a mobile theme plugin, which should improve the mobile performance. More about that here, if you would consider to use it
– https://forum.tagdiv.com/the-mobile-theme/
Of course speed is influenced by many other factors, website optimization takes a lot of work.

Thanks