Search Results for 'requirements'

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Anamaria
tagDiv Staff

Hi,

Please make sure that all theme requirements are set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that the theme is activated and you use an SSL plugin for HTTPS.
If there is still a problem, please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you

Our team will take a look!

Thank you!

TAPA-GLOBAL
tagDiv Member

Hi Anamaria,

That helps a lot. Thank u again!

I was trying to fix the icon box and prefer the icon below the title. Here’s a sample of what I did: http://tapa-global.hostinghunk.com/guarding-security-requirements-gsr/

The size, spacing, icon vertical, icon horizontal values etc. were set using a 1366px screen. However, I couldn’t get it to be responsive esp. for 1024px onwards. So I am wondering if I did anything wrong?

Thank you,
Jasmine

Anamaria
tagDiv Staff

Hi,

For this problem, please make sure that you are using the last version of WordPress (v5.6) and you set the theme requirement as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!

Thank you!

alessandroab
tagDiv Member

All system requirements are met, this has already been checked on my end.

https://cinemadailyus.com/phpinfo.php

The only error I am seeing on the back end is:

“AMP plugin unable to initialize.

The following PHP extension is missing: iconv. Please contact your host to finish installation.”

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

pyro2212
tagDiv Member

Did everything.All the requirements is ok. Mobile menu still doesn’t work! Website: https://daily-motor.ru

Vlad S
tagDiv Staff

Hello !

For the post templates they now can be found in here: https://www.screencast.com/t/JHruoxcl And If for example you want to edit template 13 you will have to add single_template13 and loop-single-13 to your child theme in order for the modifications to be recognized.

At this moment when I activate the theme and I load my page, I see a message: There has been a critical error on your website. Read about debugging in WordPress. For this please make sure that your theme requirements are all up to date as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

If after checking this and the issue still is there please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Thank you !

Bettina
tagDiv Staff

Hello!

Please do a backup and an update for the theme and plugins.
Make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ;
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

This is our guide for theme requirements -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hi,

Before the theme update, please make sure that you have a full backup to the website and database, after that make the update using FTP/cPanel as in our guide from here https://forum.tagdiv.com/how-to-update-the-theme-2/ (B. Update the theme Manually) in this way there should be no problems to update the theme.
Also, during the theme installation, please disable all plugins and make sure that the theme requirements are set at least as in our guide from here https://forum.tagdiv.com/requirements-for-newspaper/

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hi,

If you are sure that all the theme requirements are set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ ;
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using cache plugin, deactivate them, clear all cache and try again.
If you tried all these steps and still the problem is not solved, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you

Our team will take a look!

Hope that helps you!

Thank you!

Topfgartenwelt
tagDiv Member

Dear Vlad, I know that it works perfectly if I directly insert the ads in Newspaper. But the legal requirements have changed. In the EU no ad is allowed to be shown without consent and Google AdSense makes problems if there are too many impressions for visitors from Social Media. Unfortunately Newspaper offers no possibilty to stop referrers for Facebook and so on.

If a block or a CSS-Wrapper is inserted in the layout always a Layout Shift occurs like here: https://www.topfgartenwelt.com/svg-logo

This also happens if I write a CSS-Wrapper and put it directly into the Ad-Section of the Newspaper Composer. Why is that happen?

Greetings Kathrin

Anamaria
tagDiv Staff

Hello,

As I know the 500 errors are internal server errors, you’ll need to make some investigations, below are some links that hope it will help you:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also, make sure that all theme settings are as in our guide ->
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please do a backup and an update for the theme and plugins.
Make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ;
Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Let us know the results!

Thank you!

Topfgartenwelt
tagDiv Member

The Plugin you mentioned offers nearly No Support and ist Not TCF 2.0 (the new Version of the Privacy Shield) compatible and that’s a must for Google AdSense. What about Testing a new Plugin? A Plugin that fullfills the legal requirements?

Greetings Kathrin

Calin
tagDiv Staff

Hi celhil, sometimes this problem can appear when the server do not have the proper resource or you have a plugin conflict.
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Here is an article about how to fix this problem:
There has been a critical error on your website.
Hope it will help you!

Anamaria
tagDiv Staff

Hi,

Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/

Here is an article about how to fix this problem:
There has been a critical error on your website. => https://www.wpfixit.com/wordpress-error-there-has-been-a-critical-error-on-your-website/

Hope it will help you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ;
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using cache plugin, deactivate them, clear all cache and try again.
Also, in our theme we have a setting when you edit the post template with TagDiv Composer. You need to disable that setting like this: https://www.screencast.com/t/JaSHpq10Y

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also, take a look here: https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/#preload-newspaper-theme-fonts

If you tried all these steps and still the problem is not solved, then you can contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you

Our team will take a look!
Hope that helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Usually, this problem appears when the requirements are not set like in our guide.
Please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ in special this => https://www.screencast.com/t/uFfzyflRd
After this, if the problem persists, please you will have to start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again, and check the results.

Let me know about your results!

Thank you!

Topfgartenwelt
Participant
#0

Is the Newspaper Theme compatible with the Borlabs Cookie to fullfill all GPDR requirements?

Greetings Kathrin

Vlad S
tagDiv Staff

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin and please send us a link to your website in order to take a look.

Let us know the results.

Thank you !

Anamaria
tagDiv Staff

Hello,

Please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC, clear all the caches and check the results.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hi,

If I understood correctly when you want to edit content, the WP Editor doesn’t open.
For this, please make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ in special this => https://www.screencast.com/t/uFfzyflRd
After this, if the problem persists, please you will have to start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again, and check the results.

Let me know about your results!

Thank you!

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