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tin92f
tagDiv Member

Hello,

I sent you an email with a simple question about website grid. Total silence.

We lost a few hours to realize that it is impossible. You could write to us.

Problems with sticky menu hight is really strange.

Is it really hard to make simple instead complicated?

90% themes on Themeforest have this option.

The different sticky menu height in scrolling does not look pretty.

Please write here the css code to solve this problem to make happy many customers. 🙂

Regards,

  • This reply was modified 7 years by tin92f.
acquariofilia
Participant
#0

Hi, we are experiencing a strange bug.
When you search for articles in the search tool (magnifing glass in top right) of our website (acquariofilia.org) it shows, in the preview, some results. Then, if you click search, other results appear.
We did use a search plugin, since the basic researc tool was quite inaccurate.
It’s called “relevanssi”.
Is it possible to show the correct research in the preview? Or we have to stick with the imprecise research by default?
Sorry if i missed some informations, or for my poor english. Hope the question is still understood.

Calin
tagDiv Staff

Hi,

Please deactivate all non theme plugins, clear all cache and try again.

Also you can try Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Could be caused by the Cloudflare rocket loader
https://forum.tagdiv.com/cloudflare-cdn/

Thank you.

Calin
tagDiv Staff

Hi,

I just try with your video example and is work
https://www.screencast.com/t/2R3luxRN
-> https://www.screencast.com/t/NB9sjrupNP
-> https://www.screencast.com/t/Fdb9KUNg
-> https://www.screencast.com/t/xIWWIFcxlO

Please go in one post with feature video and set again the feature video and click on update, if this is working, please use -> Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you.

Calin
tagDiv Staff

Hi,

If your feature image look like this please use
Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you.

brue
Participant
#0

Hi

I ll try to explain what happened this morning

0. I already had installed Nespaper 8.7 site with Multi-purpose set pages and visual edited with tagDiv Composer

1. i have updated WP to newest version 5.01

2. Everything worked with all additional plugins as it was before point 1, except page where i had tagDiv Composer made block showing all posts sorted by newest first and with Load more option. This page suddenly gave white blank page

3. I thought that maybe its because new WP and i need new version of Newspaper theme, so i downloaded it from Envato and installed it (9.2.2)

4. I ve activated theme and suddenly all pages turn blank white, even admin page. Managed to fix this and at least to get admin page by renaming manually Newspaper theme folder.

5. Then I thought that its maybe because of plugins that goes with Newspapers, so i reinstalled tagDiv Composer and others td’s with those provided files in installation

6. Finally i have following situation:

– only tagDiv Composer is activated, of all plugins, site works (w/o some additional functionalities which other plugins provide)
– if i activate Classic Editor plugin and/or td speed booster, site still works
– if i activate any other plugin, even td Social counter to not mention other as those important Wordfence Security, Yoast and similar, entire site goes again in white blank pages

I ve tried to make theme inactive, deleted Newspaper folder and reinstalled it again. Problem hasn’t changed.
What to do? What could be so wrong? I m not skillful with this and WP, just common user.

Calin
tagDiv Staff

Hi,

Featured image or video -> https://forum.tagdiv.com/featured-image-or-video/
Also please regenerate your thumbs
Thumbnails – Fix strange looking images on blocks
-> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Please make a test set a url from YouTube and see if the problem persist.

Thank you for your understanding.

Simion C.
tagDiv Staff

Hi,

That will be the case when the header is stretched – http://prntscr.com/lwdgfs
The search icon will be aligned to the right.
You could display it in the top bar next to the socials – http://prntscr.com/lwdjzm

But from what I can see the icon font used by the theme is not loaded in the website
http://prntscr.com/lwdhq8
To try and fix this you could try the solutions from these topics
https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
https://forum.tagdiv.com/topic/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co/
Or contact the hosting provider, they might know what to do.

Thanks

Simion C.
tagDiv Staff

Hi,

Replied via email.

There are quite some strange things happening in your website. I checked a few posts from the homepage, some work with /amp, some with ?amp while others have no AMP at all. Having no AMP for some posts would be possible if you disabled it per post
https://www.screencast.com/t/jHxywZvwaW
Maybe the same issue is happening with the default AMP plugin, then the problem would be elsewhere.

Simion C.
tagDiv Staff

Hi,

Please regenerate the thumbnails, this is a guide
https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Note that the images used as features should be bigger in order to allow the theme to create the necessary thumbnails
https://forum.tagdiv.com/theme-thumbs/
https://forum.tagdiv.com/thumbnails-vs-featured-image-size/

So for example this image – https://mediterraneamagnagrecia.cocoproduzioni.com/wp-content/uploads/2018/12/7c62_12.jpg
That is not big enough to create most of the thumbnails the theme blocks and grids use.

If most of your posts use such small featured images, maybe consider using blocks that use a smaller thumbnail, see them all here
https://demo.tagdiv.com/newspaper/block-1/
Or cloud library blocks with smaller thumbnails, these are all the designs at the moment
https://affiliate.tagdiv.com/#/load/Blocks

Thanks

Calin
tagDiv Staff

Hi,

For the problem with Big Grid Flex 2 on mobile please add the below custom css in Newspaper>Theme panel>Custom code>Custom css
@media (max-width: 767px){
.td_block_big_grid_flex_2 .td_module_flex_6 {
width: 100%;
}
.td_block_big_grid_flex_2 .td_module_flex_7 {
width: 80%;
}
}

https://www.screencast.com/t/RvVQu03vO53o

For the second problem with the mega menu thumbs use Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you.

Calin
tagDiv Staff

Hi,

I do not quite understand very well your problem, you say that your website is made with theme “publisher” , and now you change the theme with Newspaper, and now you can not see some parts of WordPress dashboard.

If is so then there can be more possibilities
First please check the WordPress dashboard , see if you are the administrator
https://www.screencast.com/t/54FdRHanJ

Roles and Capabilities-> https://codex.wordpress.org/Roles_and_Capabilities

Also make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/

Also please contact your host and make sure that all servers requirements are well set.

Also of a better inspection please provide a link were I can inspect your website to see how is showing ( Thumbnails – Fix strange looking images on blocks )

Thank you for your understanding.

spu
Participant
#0

Hi,
We upgraded to WordPress 5 and have updated the theme to 9.2 as well. We are facing a strange thing.

Sometime when we open the site in normal or incognito mode. The theme does not load. All we see is grey pay. No error nothing. We just have to browser refresh it and then we are able to see the site load.

It is happening in the desktop version only.

What could be reason?

Thanks

KULAS
tagDiv Member

Hi, unfortunately, I’m already in real size :(.
http://www.gse-pro.com/imgc3.html

I really do not understand, because in the preview the size is good. But once published, the size of the image is reduced …

Really strange

Simion C.
tagDiv Staff

Hi,

If the icons display like that (sometimes even strange symbols) it could mean there are problems with the theme internal font used for them, maybe it is not loading properly
https://www.screencast.com/t/B4loYmZyPu

When it happens check in the browser inspector console, could be the same issue from here
https://forum.tagdiv.com/topic/strange-chinese-symbols-replaced-icons-and-arrows/
https://forum.tagdiv.com/topic/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co/

Thanks

GrGroupStaff
tagDiv Member

Hi, thanks for your reply!

ok, like I thought!
I was not sure why the theme is full of advanced features, and this seemed so simple that it seemed strange there was not

I remedy the thing, but as far as possible I preferred doing it to the topic.

I remedy the thing, but as far as possible I preferred doing it to the topic.

Within the first month, is it possible to get a refund or change the theme in “newspaper” by paying the difference?

zekavr
Participant
#0

It is very strange that this problem exists from 2015 in many topics, but there is no solution. Probably because the error is not well explained.
https://forum.tagdiv.com/topic/duplicated-titles-and-descriptions/
https://forum.tagdiv.com/topic/duplicate-meta-descriptions/
https://forum.tagdiv.com/topic/duplicate-meta-descriptions-problem/
https://forum.tagdiv.com/topic/duplicate-meta-descriptions-2/
Only in this last topics, there is a possible solution:
Oyuncumercek
Aug 1, 2018, at 7:10 pm
Thank You
In addition, I learned something new. When you add the “Disallow: /page/*/” command to robots, the sub-pages do not index. A suggestion for those who have the same problem.

If you check on my site I put various options to solve this https://vom.rs/robots.txt
but in search console, there are still errors
https://www.screencast.com/t/wMlFF0Pia2
Duplicate content is caused by a filter: ?filter_by=popular; ?filter_by=featured; ?filter_by=random_posts;
I believe here Yoast can’t help?

Is there any suggestions how to solve this because there is an impact in SEO rankings in Google?

Ryansmccain
tagDiv Member

Oh it’s a WordPress term. That is a really strange word to use in my opinion.

invernessgigs
tagDiv Member

Hi Calin
Thanks for the speedy reply, However when I open up the theme (most recent download) the plugin is not there (you can not follow the instructions as they are out of date, but I tried my best). So i went the file entitled plugins and looked and it was not there (amp, cloud library, composer etc were present).It is strange, but had i not downloaded the theme several times to find it I would do it again LOL.

Calin
tagDiv Staff

Hi,

Please regenerate the thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Also you can try with some flex block instead big grid 1 and see if the problem persist.

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

If you are referring at this https://www.screencast.com/t/6caPt2tUXd then please use Thumbnails – Fix strange looking images on blocks -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please use Thumbnails – Fix strange looking images on blocks
https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thank you for your understanding.

Calin
tagDiv Staff

Hi,

Please regenerate the thumbs -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Also you can try with some flex block instead big grid 1 and see if the problem persist.

Thank you for your understanding.

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