- NewspaperUser review system
- NewspaperHow to use the Flex Blocks cache option
- NewspaperRequirements for Newspaper
Hi,
after two month we checked the system status and it look to work fine.
We built the page with wpbakery and hope it doesn’t cause this error.
i’m sending you login access so you can check the issue.
Thanks
Antonio
Hi,
Please note that our tagDiv Cloud plugin should work as expected without any problem and also, you should not bring any issue if you are using that plugin, sorry! This is a built-in plugin which is required to be used with our theme. Please check your system status parameters, increase all of them according to our documentation, enable that plugin and check the results. If you have any problem regarding this case, please send us an email at contact@tagdiv.com with your wp-admin and CPanel so we can take a closer look at your setup configuration page.
Thank you!
Hi,
I have checked your screenshots and your website and I saw that you are using some untested plugins which might break the theme functionality. Please remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Also, please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there after you have followed these steps, please let us know.
Thank you!
Hi,
I have checked your screenshots and your website and I saw that you are using some untested plugins which might break the theme functionality. Please remove all of the untested plugins, clear all the caches, purge CDN files and check the results. Also, please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there after you have followed these steps, please let us know.
Thank you!
Hi,
In most cases, that error appears when your system status parameters are not enough increased. Please check the documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, for more details about that kind of error, please check here -> https://www.lifewire.com/500-internal-server-error-explained-2622938 If the problem persists, please let us know!
Thank you!
Hi,
Please make sure that you have the last theme version, Newspaper v9.7.4 and all theme system status is configured as mentioned in the requirements guide – https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide me some more details and some screenshots with this problem.
Thank you for your understanding!
Hi,
I have checked your website and I saw that you have rolled back at the Newsmag 4.3 and it’s working fine. I propose you to make a new install to another subdomain for testing where you need to install the latest version of the theme and also, only the required plugins which come bundled with the theme core files. After this, if you encounter some problems with the theme, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your set up configuration. Also, you need to provide full CPanel access so we can also check the system status parameters.
Thank you!
Hello !
Thank you @Edward !
As edward suggested. Please make sure that your system status is up to date:https://tagdiv.com/newspaper-theme-requirements/ If is not please do all the modification needed to get it up to date.
Also make sure that all the required plugins are installed. Find out more about it here: https://forum.tagdiv.com/install-via-wordpress/
Thank you !
Hi,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your set up configuration page. Before this, ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!
Hello !
I’ve seen you are using Thrive Visual Editor. On your homepage that it is what causes the problem. Also your blog and other pages look fine to me on mobile versions. Please point out if you have found a specific issue so we can inspect. A screenshot would help a lot.
Also note that we cannot offer support for untested plugins.
Please check your system status to make sure that everything is in order, that may cause lag in your composer speed. Find out more about it here: https://tagdiv.com/newspaper-theme-requirements/
Thank you !
Hi,
Please check the system status parameters to be increased according to our documentation from here -> https://tagdiv.com/newspaper-theme-requirements/ Also, please check if your admin-ajax request is not blocked by your hosting provider.
Thank you!
Hey
After installing theme, i have white page. All system status seems to be ok.
the code of the homepage looks that way: code
Hi,
I changed the max_input_vars successfully to 3000 but the system status still shows 1000 and yellow. Even after refreshing, clearing cache and after a few days, the system status still does not update. And I feel this is the one thing that is causing very slow performance of my website from the backend and causing other problems in regards to uploading images and general backend operation.
IS there anything else I can do to make sure the system status updates?
Thanks
Hello !
Please make sure that all the system status is achieved as you can find out here: https://tagdiv.com/newspaper-theme-requirements/ If it is not achieved please raise all the values to meet the requirements !
Follow the steps and it should work like a charm !
Thank you !
Hi Catalin,
I changed the max_input_vars successfully to 3000 but the system status still shows 1000 and yellow. Even after refreshing, clearing cache and after a few days, the system status still does not update. And I feel this is the one thing that is causing very slow performance of my website.
IS there anything else I can do to make sure the system status updates?
Thanks
Hi,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) with your credentials so I can take a closer look at it. Also, provide the CPanel access so I can check your system status parameters and if need so I can increase them.
Thank you!
Hi,
Please ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ After you have made this step, clear all the caches and check again to change the logo from that section. Unfortunately, please note that our theme does not have any such an option that allows you to change the logo only for certain pages, like single pages with articles, sorry! The logo is general for the entire website.
Please note that only from there you can change the logo from your entire website. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer that section. Also, provide there the link of this topic so we can quickly identify you.
Thank you!
I am trying to insert a shortcode into a ‘Column Text’ but when I click ‘Edit Content’ it hangs with a never-ending spinning circle.
I looked at previous topics and checked all of the settings, deactivated all other plugins, tried different browsers.
When I look at Newspaper system status I see two yellow blocks
1. 1000 – the max_input_vars should be bigger than 2000, otherwise it can cause incomplete saves in the menu panel in WordPress.
BUT WHEN I LOOK IN THE C-PANEL IT IS SET TO 2000
2. WP Home URL i http://staging.northdallasgazette.com
WP Site URL i https://staging.northdallasgazette.com
Home URL – Site URL Home URL != Site URL Home URL not equal to Site URL, this may indicate a problem with your WordPress configuration.
BUT WHEN I LOOK IN WORDPRESS SETTINGS IT SAYS:
WordPress Address (URL) http://staging.northdallasgazette.com
Site Address (URL) http://staging.northdallasgazette.com
Everything else seems to be working fine.
Hi,
First of all, ensure that you have correctly increased the system status parameters according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, provide there the link of this topic so we can quickly identify you.
Thank you!
Hello !
In order to increase your page speed I recommend followin the steps here: https://tagdiv.com/how-to-increase-page-loading-speed/ ; Also make sure that your system status is up to date and everything is achieved: https://tagdiv.com/newspaper-theme-requirements/
In order to have a different and faster look on mobile you should use the Mobile Theme Plugin. Find out more about it here: https://tagdiv.com/mobile-theme-automatic-optimization-for-mobile-newspaper-theme/
Please make sure that you do not have a plugin conflict for the print button. It works perfect on our side. Disable ALL non-theme related plugins and delete your cache. For cache we recommend using WP Super Cache: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
Let me know how this works !
Thank you !
Hi Simion,
OK – In the WPML string translation panel look for the td_011 field and open it – http://prntscr.com/oazjqz – http://prntscr.com/oazjzk
OK – Then search for the tds_footer_page field and check it – http://prntscr.com/oazkhp
Scroll down and click apply, should be a message after pressing apply
– http://prntscr.com/oazku7
I dont have a message displays an error but it does not work, so, I set the value to 50000. OK
if you see the php.info you see that it has increased to 50000
But if yo go to system status it does not change.
The question is that it still does not work and I can not see the admin_texts_td_011
Thank you!
Hi,
Thank you for purchasing our theme and also, I feel sorry if you are facing this problem. First of all, please check again and ensure that your system status is correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ and once again, you meet the requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ After these, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and also, provide the CPanel access so we can take a closer look at your setup configuration. Please provide there the link of this topic so we can quickly identify you.
Thank you for your understanding!
Hello !
Please make sure that all of your system status is achieved: https://tagdiv.com/newspaper-theme-requirements/ ; and also please take a look at our quick tutorial on how to increase your page speed: https://tagdiv.com/how-to-increase-page-loading-speed/
I hope this was helpfull !
Thank you !
Hello !
Please make sure that all of your system status is achieved: https://tagdiv.com/newspaper-theme-requirements/ ; and also please take a look at our quick tutorial on how to increase your page speed: https://tagdiv.com/how-to-increase-page-loading-speed/
I hope this was helpfull !
Thank you !
Hello,
I purchased Newspaper V 9.7.3 theme. As uploaded and enabled the theme vital elements like the “Activate theme” option or most importantly the “Theme panel” do not work. That means that I see all the options but they are freezed … I can’t select anything or save or even activate the product.
Please help!
“System status” results are in very good condition (all green). Accessing via Firefox and/or Chrome. WP verison is 5.2.2.
I see a similar topic entitled “I updated to 9.7.3 and now cannot make any changes to the theme” by user
topclimb… it seems to be related somehow.
