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Hi,
Please check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, make sure if you are using a greater PHP version, like 7.1 minimum. Clear all the caches, purge CND files and check the results.
Thanks for your understanding!
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>
Also please make sure that you do not have a plugin conflict, please deactivate all on theme plugins, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Install via FTP – https://forum.tagdiv.com/install-via-ftp/
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/.
Yes will be update until the last version.
If you want to update the theme please make first a full backup to your website.
How to update the theme -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you for your understanding!
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Install via FTP – https://forum.tagdiv.com/install-via-ftp/
Install via WordPress – https://forum.tagdiv.com/install-via-wordpress/.
Thank you for your understanding!
Hi,
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, clear all cache and try again.
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also please make sure that you have the last version of theme.
If there is still a problem please provide some more details and some screenshots!
Thank you for your understanding!
Hello,
Please read this guide and increase your memory allocation: https://forum.tagdiv.com/system-status-parameters-guide/
Please make sure you do not miss any steps especially wp memory which should be 256mb at least.
Thank you!
Hi TagDiv staff,
TagDiv Composer give 404 error when I trying to add, modify and save a page.
I followed the guide but still doesn’t work:
https://forum.tagdiv.com/system-status-parameters-guide/
Thank you in advance for support.
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem please provide some more details and some screenshots!
Thank you for your understanding!
Hi,
Please make sure that you configured the Cloudflare (CDN) link in our quid -> https://forum.tagdiv.com/cloudflare-cdn/
Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If you are using child theme, please deactivate it and try again.
Thank you for your understanding!
Hi,
Please make update to the last version of Newspaper theme, v9.5 and see if the problem is still there.
Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Thank you for your understanding!
I am using newspaper theme in one of my website. I am trying to use TD composer but it’s stuck on loading stage. I have checked the system status page & there are no yellow marks (except one in caching plugin). Let me know what can I do now.
Thanks
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins and try again.
Thank you for your understanding!
Hi,
First of all, ensure that you have updated the theme to the latest version of it, all of the theme’s parameters are correctly increased according to our guide from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page.
Thanks for your understanding!
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi tito,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
if there is still a problem please provide some more details and some screenshots with this problem.
Thank you!
Hi,
1. I made some investigation to your website and your website is set in an frame -> https://www.screencast.com/t/bhtyTSgxxg why? this is the normal set -> https://www.screencast.com/t/ZxFJyE0Ep1p
Also your site load all resource three times -> https://www.screencast.com/t/FLdGqivF when the normal load for all resource is one single time -> https://www.screencast.com/t/pV9LGRqIy
Please make sure that you install correct the theme and you do not have any plugins that provide this conflict.
2.Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding
Hi,
In most cases 500 errors are caused by low WP-memory. As plugins are installed the memory will eventually get exhausted, most hosting providers are limiting it to 40M by default.
We recommend a value of 256M which would be decent for most websites. Check what is the value of the WP-memory in the theme system status panel. If needed increase it, or ask the hosting provider to increase it for you if possible
– https://forum.tagdiv.com/requirements-for-newspaper/
Check the other parameters mentioned in the guide as well.
How to update the theme -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Hope this will help you!
Thanks.
Hi,
All is green in all requirements :
Newspaper system status
Here you can check the system status. Yellow status means that the site will work as expected on the front end but it may cause problems in wp-admin. Memory notice: – the theme is well tested with a limit of 40MB/request but plugins may require more, for example woocommerce requires 64MB.
Theme config
Registration key i 16d19bde – **** – **** – **** – 79a4fadb9c74 Reset key
Theme name i Newspaper
Theme version i 9.5
Theme database version i 9.5
HTTP channel test wordpress
php.ini configuration
Server software i Apache
PHP Version i 7.2.15
post_max_size i 5002428800 – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 0
max_input_vars 5000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i http://tcsury.com
WP Site URL i http://tcsury.com
WP version i 5.0.3
WP multisite enabled i No
WP Language i fr_FR
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin WP super cache – for best performance please check the plugin configuration guide here.
Can i give you my id & password ?
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>
If there is still a problem please provide some more details and some screenshots with this problems.
Thank you!
Hi,
You can use the licence only for one final/online product, for example if you want to change the domain you’ll need to remove the key from the first domain and after that you can use the licence for the theme on the new domain; for more details please check our documentation -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/
-> https://themeforest.net/licenses/standard
-> https://themeforest.net/licenses/terms/regular
How to remove the licence key? simply reset the license key in the theme system status panel
– https://www.screencast.com/t/rdjQDTbokwT
Thank you!
Hi,
Please provide your website URL so I can take a closer look at it. Make sure if you are using the latest version of the theme, your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/, clear all the caches, purge CDN files and check the results.
Thanks for your understanding!
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
We recommend to set the wp debug to false -> https://www.screencast.com/t/53na7k88z3r
Thank you for your understanding!
Hi,
That is possible, simply reset the license key in the theme system status panel
– https://www.screencast.com/t/rdjQDTbokwT
Then install and activate the theme elsewhere, there will be no problem.
Thanks
Hi,
If all system status is configured as mentioned in the requirements guide -> https://forum.tagdiv.com/requirements-for-newspaper/ please deactivate all non theme plugins, clear all cache, and make sure that you have tagDiv Composer activate.
Please use this guide to fix 500 errors:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
If there is still a problem please provide some more details about the error you get.
Thank you!
Hi @adatkabel,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
Also make sure that all theme plugins are updated and activated, clear all cache and try again.
Thank you.
