Search Results for 'system status'

Hi,

Sorry for the delay, we try to reply in all topics as soon as possible, within the allocated support hours.

Also note that writing multiple times in the same topic only delays the answer. In order to get a fast response, please write once and wait for an answer. We answer from oldest to newest so if you keep posting, your post is moved to fresher ones thus receiving the answer later until we answer all posts before your last reply.

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that this is not a plugin conflict, deactivate all non theme plugins, clear all cache and check to see if this is still happen.

If there is still a problem please provide some more details and some more screenshots.

Thank you!

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Also please check all the documentation from here -> https://www.screencast.com/t/Gt6xcJm4 -> https://forum.tagdiv.com/tagdiv-composer-tutorial/
Also please check our posts from blog were we show the last news -> https://tagdiv.com/category/blog/

For tagDiv Composer builder please make sure that you have it activate -> https://www.screencast.com/t/ht7fRg11zNy and note that this is not a builder for posts, only for pages and templates from tagDiv Cloud Library , for edit with tagDiv Composer a page you can hover the page and click on -> https://www.screencast.com/t/mB7byFuEm or open the page and click on -> https://www.screencast.com/t/3mf59Yow -> https://www.screencast.com/t/3vyXzJVMF6e

Thank you!

Hi,

If you want to have a good speed on mobile device please use the mobile theme -> https://forum.tagdiv.com/the-mobile-theme/

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

You should follow our useful guide in that case from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/

There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Wordpress.com Support-> https://en.support.wordpress.com/plugins/

Thanks for your understanding!

Hi,

In most cases 500 errors are caused by low WP-memory. As plugins are installed the memory will eventually get exhausted, most hosting providers are limiting it to 40M by default.

We recommend a value of 256M which would be decent for most websites. Check what is the value of the WP-memory in the theme system status panel. If needed increase it, or ask the hosting provider to increase it for you if possible
– https://forum.tagdiv.com/requirements-for-newspaper/
Check the other parameters mentioned in the guide as well.

Thank you for your understanding!

Hi,

Please check the following useful guide from here -> https://forum.tagdiv.com/tagdiv-composer-not-working/ and ensure that the problem does not come from these cases. Also, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

I’m here to assist you!

Thanks for your understanding!

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Also please make sure that you do not have any plugins that provide this problem, please deactivate all non theme plugins, clear all cache and try again to see if the problem is still there.

Also the theme lazyload has been modified in version 9.2, could have been a caching issue. We recommend to clear all caches after updating from an older version to a newer version -> https://www.screencast.com/t/GhxXZ9lnqx

Thank you for your understanding!

Hi,

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you for your understanding!

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Also please make sure that you do not have any plugins that provide this problem, please deactivate all non theme plugins, clear all cache and try again to see if the problem is still there.

How to Fix the Error Establishing a Database Connection in WordPress
-> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/
-> https://websitesetup.org/error-establishing-a-database-connection/
-> https://premium.wpmudev.org/blog/repairing-corrupted-broken-missing-files-databases-wordpress/

Thank you for your understanding!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

If there is still a problem, please provide some more details and some screenshots.

Thank you for your understanding!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

If there is still a problem, please provide some more details and some screenshots.

Thank you for your understanding!

Hi,

If you want to have a good speed on mobile device please use the mobile theme -> https://forum.tagdiv.com/the-mobile-theme/

Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

You should follow our useful guide in that case from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/

There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thanks for your understanding!

Hi,

Usually those problem appear when is a conflict between our theme and some plugins, or when are made some changes in theme files; what you can do is to deactivate all plugins, clear all cache and try again, if the problem is still there, check if you have the child theme, deactivate it if you have, also check the code from theme panel, if the problem is sill there, then I think the best way will be to make a full backup and remove/delete the theme and install it again.
Also please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Thank you for your understanding!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

If there is still a problem, please provide some more details and some screenshots.

Thank you for your understanding!

Hi Theresa Ream,

You should check the System Status parameters because there you will find this information -> https://www.screencast.com/t/VLaMRrbw

Thanks for your understanding!

Hi,

This behavior happens due when the system status parameters are not correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Probably, your PHP memory has exhausted and that’s why you cannot save or make anything. Try my advice, remove all of the untested plugins, clear all the caches, purge CDN files and check the results. If the problem persists, please let us know.

Thanks for your understanding!

Hi,

We are here to assist you! Please notice that we have a useful guide for increasing all of these system status parameters from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Should not be hard to do but if you do not, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can help you in this case. Provide there the link of this topic so we can quickly identify you.

We look forward to helping you!

Thanks for your understanding!

Hi,

First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Also please make sure that you do not have any plugins that provide this problem, please deactivate all non theme plugins, clear all cache and try again to see if the problem is still there.

How to Fix the Error Establishing a Database Connection in WordPress
-> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/
-> https://websitesetup.org/error-establishing-a-database-connection/
-> https://premium.wpmudev.org/blog/repairing-corrupted-broken-missing-files-databases-wordpress/

Thank you for your understanding!

Hi,

Unfortunately we did not test any of theme with our theme, sorry.

For a better performance please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

You should follow our useful guide in that case from here -> https://forum.tagdiv.com/how-to-make-the-site-faster/

For mobile version you can use the mobile theme -> https://forum.tagdiv.com/the-mobile-theme/

Thanks for your understanding!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

If there is still a problem, please provide some more details and some screenshots.

Thank you for your understanding!

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Please add this code in the .htaccess , file at the end of the file:
<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

If there is still a problem, please provide some more details and some screenshots.

Thank you for your understanding!

Hi,

I have checked your source page and I saw that you are using some untested plugins which are not tested with the theme, sorry! You can see here -> https://www.screencast.com/t/aR4WV8c3j For the beginning, please try to disable all of them, make sure if you are using the latest version of the theme and the required plugins, clear all the caches, purge CDN files, check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link of this topic so we can quickly identify you.

Thanks.

Hi,

Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Thank you for your understanding!