- NewspaperUser review system
- NewspaperHow to use the Flex Blocks cache option
- NewspaperRequirements for Newspaper
Hello Daniele,
Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ clear all the caches and check the results. Also, check here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ Keep in mind that the TD Composer has been fully tested and should works as expected, without any problem.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello nevrion,
Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Also, please try the below solution ->
Set up the below code in .htaccess!
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Errors happened during tdcIframeData.init() -> bindViewsModelsWrappers()!
Please do not use this setting in Seo by Yoast:
https://www.screencast.com/t/n8Cc35EofLh Also, if you are using the WP Super Cache plugin, please ensure that has been right setup according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi,
Unfortunately, I cannot access your website! Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for the message!
Hello, I made the modification and everything looks ok in the system status panel and I’m still getting the issues. Any other ideas? Thanks.
Hi,
The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.
If there is no need for that, or after making changes it still happens, check if there are any errors in the browser inspector console, while saving a setting in the theme panel.
Server security modules or firewalls may block the admin ajax denying access. In similar cases the issue was caused by that
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/
Thanks
Hello,
Unfortunately there is no one solution to fit all issue. This error can be caused by a whole number of issues. It has to be investigated for each case in particular.
There are a few steps you can take into trying to debug this issue though.
The first one would be to make sure there is no plugin conflict.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Also make sure you meet the requirements for newspaper: https://forum.tagdiv.com/requirements-for-newspaper/ check the system status section of the theme as it will let you know of any major problems that can cause errors on your site.
If all else fails, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you!
Hello,
I have updated the theme. I can not upload pictures to the site, it is giving “HTTP error”. It was not happening before the update. I have checked Newspaper system status. Everything seems as it is supposed to be. Your urgent help is needed.
Системные требования проверили?
https://forum.tagdiv.com/system-status-parameters-guide/
Похоже тупо на нехватку памяти в настройках ВопрдПресса.
Тут схожая проблема: https://forum.tagdiv.com/topic/author-box-on-top-of-the-article/#post-244700
И тут: https://forum.tagdiv.com/topic/tagdiv-cloud-library-causes-error-500/
Если не поможет, опишите вкратце ваши шаги по-аглийски и ждите официального ответа от разработчиков в понедельник.
В принципе, если библиотека с шаблонами не нужна, временно отключите плагин tagDiv Cloud Library и можете продолжать работу с сайтом.
После активации темы проверьте системные настройки:
Hello SMNBLOG,
Maybe you have a strong cache and that’s why does not work. Try to clear all of your caches from the panel, purge CDN files and check the results. Also, check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for your understanding!
Hello dk,
I have inspected your menu on mobile and I saw that it’s not working. Please try to disable all of your untested plugins, clear all the caches and check the results. Check your system status parameters to be increased according to our documentation from here
-> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, try to make a new install to another subdomain for testing via FTP way and check the results.
Hope this helps!
Thanks for your understanding!
Hello conradross,
If the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at it. Also, before sending us an email, please check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Clear all the caches and check the results. Include into your email the link to this conversation so we can quickly identify you.
Let us know how it goes!
Thanks for your understanding!
Hi,
So by updating the theme and theme plugins now that error is displayed while using the composer. First please check the theme system status panel and this guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Similar issues were solved by increasing the WP-memory value, in many cases a value of 256M did the trick. You could try that as well, contact your hosting provider if needed or make the modifications yourself.
Let us know the results.
Thanks
Hello creativetoria,
Check the system status parameters to be highly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello journeyofresilience,
Ensure that you are using the latest version of the theme and WordPress, check the system status parameters to be correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/, remove all of the untested plugins, clear all the caches and check the results.
Thanks for your understanding!
Hello pcnow,
Ensure that you are using the latest version of the plugin which comes bundled with the latest version of the theme which is Newspaper 8.8.2. Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for your understanding!
Hello strokemark,
Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Remove all of the untested plugins if you are using something like this, clear all the caches and check the results.
Hope this helps!
Thanks for your understanding!
Hello,
Check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Thanks.
Hello admweb,
First of all, ensure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results. Also, check your WordPress version to be the latest one. More important is also to check your System status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi,
Yes it is a fresh install.I am not using any other plugins except td-composer, td-social.
My server is on nginx, php7 and it is a multisite subfolder.
Error is coming in all pages(demo and new)
System status shows all Ok(all green) except wpsc.
But I had wpsc running already.
I downloaded and installed Newspaper today but haven’t been able to edit any pages. I’ve deactivated all non-theme plugins—except for site required like WooCommerce—and still have not been able to get it to load. All I get is a white/gray screen without anything else loading. Green lights on the system status screen. Behavior occurs with both the parent and child themes. Also after installing the demo content. No dice.
Any suggestions for troubleshooting?
I have my entire system status perfect with the correct values, deleted all other plugins, reinstalled and still have yet to have access to the composer page builder. Please Help.
Hi guys,
can someone inspect my site http://www.fitmag.sk if there is everything fine with it? I wanted to try Newspaper first, so I have downloaded nulled theme and tried it, if I will like it. Then I have deleted whole wordpress from my domain through Filezilla, bought original Newspaper and installed everything again – wordpress and theme. I was already modifying site and after one month I found out, that in system status was still nulled registration key. I was also wondering why I had in new wordpress three articles after instaling it. Those articles I made in previous nulled theme. I don not know why it stayed in memory and if the theme/site is allright.
I just change registration key on it now.
Can someone check my site if there is everything working well? (www.fitmag.sk)
Thanks a lot.
Tomas
Hi,
That would be unusual, a plugin cannot disappear like that unless it is intended by the plugin author. Maybe you are running out of WP memory, that could cause such problems. Check your system status, increase the values if needed
– https://forum.tagdiv.com/requirements-for-newspaper/
Contact your hosting provider for assistance if needed.
