Search Results for 'system status'

Hello TiffanyFG,

Check your system status parameters and make sure that all of the requirements from here
-> https://forum.tagdiv.com/requirements-for-newspaper/ -> are accomplished by your dedicated server.

Thanks.

Hello,
Please make sure you have the requirements set for the live site: https://forum.tagdiv.com/requirements-for-newspaper/
The system status screen will hint you in to any parameters that need adjusting: https://www.screencast.com/t/zpJUlR3otgB
If the issue is still not resolved afterwards, please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) and cpanel access so we can login and investigate. Please also include a link to this conversation so we can identify you.

Thank you!

Hello tanose,

Most likely, the theme was not correctly installed, sorry! Please try to reinstall the theme via FTP way, according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ clear all the caches and check the results. Before this, you should check the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Keep in mind that all of these things must be met to get well theme’s results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,

Please try to increase the wp memory limit to 256 MB as it fixed 500 errors for most users:
https://forum.tagdiv.com/requirements-for-newspaper/

Also make sure you get all of the other system status parameters in the recommended values.

Thank you!

Hello balu977,

Please notice that our theme does not have any such a problem regarding on CSS file dimensions and if the theme was correctly installed via FTP way, you should not have any problems. Please make a new clean install to another subdomain for testing via FTP way, clear all the caches and check the results. First of all, ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ I have tried to access your website but no success, sorry!
Notice that we have created a more useful guide for website optimizations which can be read here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ Follow up the steps from here and try to optimize your website if is needed.

Thanks for your understanding!

Hello karadag,

Increase the system status parameters according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello Yogi360,

Check all the system status parameters and increase them according to the following documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello angelgallegos,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks for the message!

Hello securuscontactsystems,

First of all, ensure that you are using the latest version of the theme installed via FTP way, clear all the caches, check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps and let us know how it goes!

Thanks for the message!

Hi,

Please check the theme system status panel, and this theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Ask your hosting provider to increase the allocated resources and activate the required PHP extensions if needed, according to the guide. The WP memory can be set higher if possible. Then check if the problems are fixed.
Let us know the results.

Thanks

Hi,

The first thing to check would be the theme requirements, system status section
– https://forum.tagdiv.com/requirements-for-newspaper/
It is imperative that the parameters mentioned in the guide are configured properly. Insufficient resources can cause many issues with the theme or the plugins, if needed ask your hosting provider to increase them as specified.

If there is no need for modifications in that matter, in some cases the solutions from these topics worked for blank or grey pages and other composer problems, you could give them a try if possible
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/

The issue with the cloud library plugin is currently being investigated.

Let us know what you find.
Thanks

Hello Rok111,

Try to install again the latest version of the theme via FTP way, update all the plugins, check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ and check the results.

Hope this helps and let us know how it goes!

Thanks.

Hello Allshethings,

Check the system status parameters and ensure that your PHP memory has correctly increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ along with the other parameters. Clear all the caches and check the results.

Thanks for your understanding!

Hello henryyefele,

Ensure that your system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/

Thanks for your understanding!

Hello Ramazan,

1)Ensure that you are using the latest version of the theme, the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ You can provide some screenshots of the problem.
2)Your homepage seems to work as expected, without any problems, together with your images.
3,4)I have inspected your console and I saw that you have some errors through it. If you are using some untested plugins, try to disable all of them and leave just to active only the plugins that come bundled with the theme core files and check the results. Also, ensure that you have correctly setup the TagDiv Gallery according to our documentation from here -> https://forum.tagdiv.com/newsmag-tagdiv-slider-gallery/
4)The sidebar at your homepage seems to be there -> https://www.screencast.com/t/diTV9idIg Where is the problem?

Thanks.

Hi,

We did not make any modifications to the post editing section, so it would be the same as before. Maybe the theme has not been updated properly, please try it again by FTP if possible
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Also review the theme requirements and system status
– https://forum.tagdiv.com/requirements-for-newspaper/
If needed increase the parameters mentioned in the guide. After you install the theme again update the theme plugins. Do not make any modifications to it’s files, if you have a child theme deactivate it temporarily, check custom code if used as well. Also deactivate as a quick test all your plugins, leave only theme plugins active.

Let us know what you find out after trying these suggestions.
Thanks

Hello squallhajime,

Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Thanks!