Search Results for 'update'

Hi,

Please make sure you use the latest theme version 8.7.2 and also you’ve updated tagdiv amp to the version provided 1.1.

If the issue persist please send an email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.

Thanks!

Hi,

Indeed the mentioned theme has been removed form sale and download. They can still keep using the theme further for the moment, there could be problems in the future after an WordPress update however.
I really could not say what the plans are with the ionMag theme in the future, if it will ever be available again.

For the social counter plugin the solution is mentioned in this topic
– https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
Both these fixes caused by Instagram changing their code, will be included in the next theme update. But for the moment you can make these fixes and there will be no more problems.

@mohammed87 From what I can see both websites feature working weather widgets
– https://www.screencast.com/t/KXp8nCKmyug

@sbconle The Instagram in the footer is working form what I can see, note that is is not a live widget. There will be a delay for the images to be synchronized and displayed. This is meant to reduce the number of request to Instagram.

Hello,
The justify setting was removed by WordPress in the later updates. Please read this guide:
http://www.wpbeginner.com/plugins/how-to-add-underline-and-justify-text-buttons-in-wordpress/
https://wordpress.org/plugins/who-stole-the-text-justify-button/
https://wptavern.com/wordpress-4-7-removes-the-underline-and-justify-buttons-from-the-editor

As for a default post style, you can choose whichever style you prefer as the default post template from the templates settings: https://www.screencast.com/t/vesAsWukyzy

Thank you!

Hi,

There is no issue currently like that brought to our attention since the theme update. So it could mean the problem is happening and it is being caused in particular cases. The composer version 2.1 improves over 2.0, and works with the theme in all our tests.

If you could send us admin login to your website by email at contact@tagdiv.com and more details about what the problem is, we will take a look. FTP and cPanel access may be required for deeper investigation.

You can test before with no plugins active other than theme plugins, no theme modifications and custom code, if possible.

Thank you!

Hello,

Yes, we will release a new update soon containing the visual composer update. Please have a bit of patience as we need to also implement other features, not just to update VC.

Thank you!

Hello,

Instagram changed their api implementation and broke the Instagram widgets. Please use this guide for a quick fix until the next update:
https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/

Thank you!

Hello,

Please edit the page and make a few changes and then hit the save button. This usually fixes this type of error.
Also make sure you update the theme and plugins. The theme plugins are not updated automatically so they have to manually be deleted and installed again from the theme plugins section.

Thank you!

Hi,

Please do not hesitate to create topics and post your questions. We and the community will try to help you as best as we can.

1. The top bar is not displayed on mobile, it is not supposed to. It could be made to appear by custom code only if required, and only when the mobile theme plugin is not used. If you want to show the top bar on mobile, please provide a link to your website and I will try to give you a solution.

2. Indeed, the widgets do not have font settings. You could use the general font settings in the theme panel
– https://www.screencast.com/t/FFyN74StReO
The widgets will not receive the same font settings as in the composer, there are plans to change the widget implementation in the theme in a future update so those settings will not be needed.

3. So the problem appears only when the featured image name is not in English. Maybe the name contains some language specific characters or symbols which cause the issue. You could use some other names for the images which do not cause issues. The most common issues with image uploading would be these
– http://www.wpbeginner.com/wp-tutorials/how-to-fix-image-upload-issue-in-wordpress/

Thanks

The fix for the social counter plugin Instagram is here
– https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
Try the mentioned modification in the plugin and it should work properly. Bot these fixes will be included in the next theme update.

Hello rpharaniya,

First of all, I have noticed that your website does not work when I have tried to access it -> https://www.screencast.com/t/zswdoSpb7ptz Make sure that you are using the latest version of the theme installed via FTP way and all of the required plugins was updated to the latest version of it.

Thanks for your understanding!

Hi,

Could be caused by having an older version of the theme and latest of WordPress, if that is the case. It is always recommended to keep the theme and WordPress updated if possible.

After each WordPress update if there are compatibility issues they will be fixed and theme update released. I could not say if the problem you mention is caused by such a situation for sure. There were some compatibility fixes in version 8.2 of the theme, after an WordPress update. The issue could also be caused by plugins or theme modifications.

Thanks

Indeed the theme has no SEO settings, this is left for you to make the configuration as you want. We recommend the Yoast SEO plugin in the matter
– https://forum.tagdiv.com/facebook-share/

In terms of structured data the theme contains basic needed data, including author and updated mentioned
– https://www.screencast.com/t/7F1klei0lieG
You can test the theme demo posts with the Google structured data tool
– https://search.google.com/structured-data/testing-tool/u/0

Enable the AMP plugin and in time Google will index the AMP URLs in time
– https://support.google.com/webmasters/answer/6340290?hl=en
– https://developers.google.com/search/docs/guides/about-amp

Hello Syams,

At the moment, the AMP for Newsmag was not released but we will consider to include it in near future updates.

Thanks for your understanding!

Hi,

First, as mentioned in the theme update guide make a backup of the website
– https://forum.tagdiv.com/how-to-update-the-theme-2/
The theme panel settings including custom code used in the theme panel will not be lost. These are all saved in the database together with your website content.

If you made modifications to the theme files directly these will be lost as you are removing the old theme and installing the new one.

You could consider using a child theme if you want to customize the theme files, these are all the supported files
– https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hello jmedina0107,

Make sure that you are using the latest version of the theme installed via FTP way and also, ensure that the Social Counter plugin has been updated to the latest version of it. Clear all the caches and check the results.

Thanks for your understanding!