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anweshak_10
Participant
#0

The FID web vital is showing needs improvement for mobile theme amp after update. The urls were all good for months before the update.

Anamaria
tagDiv Staff

Hello,

When you deactivate Mobile Theme plugin, then your responsive mobile version will be on which is similar to the desktop version and all should be alright.

If you want to use a mobile page, then you need to assign it to your homepage. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
Unfortunately, I don’t understand the language in the screenshot, please try to translate it into English.

Thank you!

Anamaria
tagDiv Staff

Hello,

Sorry, I forgot to mention that the API updates once a day, it is not instant.

Thank you!

boogieboa
tagDiv Member

That really is not a good enough response. Until your last update, everything worked fine. Furthermore, we can’t all use the limited amount of plugins you’ve tested with the Newspaper theme.

Anamaria
tagDiv Staff

Hello,

Please make sure to use our newest tool called tagDiv CSS Analyzer which comes in handy to resolve some of your issues. Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc

“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )

Our tool is running only on normal pages and not for posts or categories for example.

We tested our tool on our demos, and we have such great results!
Take a look at this topic because it could help you: https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/

Thank you!

Calin
tagDiv Staff

Hi BlakeForm, the Newsmag – update web core vitals + lighthouse validation is in progress, after our developers finish with the implementations it will be tested and after that it will be a theme update, unfortunately, I can not say an estimate date.
Thank you for your understanding!

itservices
Participant
#0

Hi, I have updated my core WP to 5.7 and since then started getting the following error:
Warning: ftp_fget() expects parameter 1 to be resource, null given in /code/wp-admin/includes/class-wp-filesystem-ftpext.php on line 146

If I deactivate tagDivComposer plugin the error hides.

Anamaria
tagDiv Staff

Hello,

Unfortunately, we discovered that there is a problem with BuddyPress and bbPress in the latest version, and we will make a fix as soon as possible.
But you can revert to version 10.3.9.1 which works without problems with BuddyPress and bbPress.
Before reverting, please make a full backup to all files and the database if something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/ -> https://www.youtube.com/watch?v=LAJXrSI-dDA
After revert, your pages and posts should work properly.

Thank you!

boogieboa
Participant
#0

Suddenly, your “TagDiv Composer” plugin is messing with form updates and displays in our GiveWP donation pages. This issue is not widespread outside of this Newspaper theme.

If tagDiv Composer is deactivated, the GiveWP form options appear again and work perfectly. The problem here is that the tagDiv Composer plugin is required for the Newspaper theme to work. Can you help?

Bettina
tagDiv Staff

Hello!

If you follow the steps which are presented in this tutorial here: https://tagdiv.com/how-to-increase-page-loading-speed/ you’ll be able to increase the speed of your website.
Also, to increase the page speed you can check these similar topics for more solutions:
https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
https://tagdiv.com/how-to-increase-page-loading-speed/
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Please give it a try and follow the steps which I presented above about page speed.
Also, check our guide from here: https://forum.tagdiv.com/how-to-make-the-site-faster/

We recommend using WP Super Cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Take a look in these topics because it could help you if you have the latest update:
https://forum.tagdiv.com/topic/css-analyzer-step-by-step-and-doubts/
https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/

Thank you!

Anamaria
tagDiv Staff

Hello,

Unfortunately, with our theme, you can’t use parallax ads.
You can try our newest tool called tagDiv CSS Analyzer which comes in handy to resolve some of your issues. Take a look at the video guide here: https://www.youtube.com/watch?v=tnkVapqhIHc

“This custom tool performs an automatic test to find missing CSS rules applied by user interaction. Moreover, you can manually interact with a chosen section/component from the page while the tool records all the involved CSS. It will generate the final CSS file for this page and also will split the rules in Critical CSS to be loaded in the website’s header.” ( https://tagdiv.com/whats-new-in-the-newspaper-theme-10-4-update/ )
Our tool is running only on normal pages(mobile responsive/mobile page) and not for posts or categories for example.
Also, from the screenshot I don’t really understand where that CSS comes from, it can also come from a plugin.

Thank you!

relaciapeniaze-sk
Participant
#0

Hi,
I am setting up our website http://www.relaciapeniaze.sk and the Instagram widget is not working correctly. It is only showing the posts from the time I set up the connection in the Theme Panel – and it is not updating.

It updates the posts when I remove the connection and set it up again (it downloads all the posts, including the latest ones), but I thought it should update automatically.

Thank you for your help.

Best,
Michael

Bettina
tagDiv Staff

Hello!

You can try to inject the code in these files:
wp-content/plugins/td-composer/mobile/header-amp.php
wp-content/plugins/td-composer/mobile/footer-amp.php

But, please note that any change you make in the files after update will be overwritten and you have to make the changes again. Better save the code somewhere and then apply it again after update.

Hope that helps you somehow!

Thank you!

thinkdm2
Participant
#0

I noticed that my Custom Image widget images in the sidebar are not displaying on the single post pages—links below and a snippet of some of the missing CSS below:

https://bottomline.thinkdm2.com/newsletter/
https://bottomline.thinkdm2.com/buckle-up-for-2021-4-compliance-trends-to-watch/

.td_block_image_box .td-custom-image a {
display: block;
background-size: cover;
background-position: center;
}

Please address and let me know how to resolve.

I have now noticed at least 4 issues with this 10.4 update, which is a problem. Please improve your QA process before releasing updates.

Thank you in advance.

Anamaria
tagDiv Staff

Hello,

You can update the theme on a subdomain and see if there are any problems.
Also, please tell me what problems you have faced before.
Please make sure that the update procedure is done correctly: https://forum.tagdiv.com/how-to-update-the-theme-2
Also, after the update, if you have shortcodes on pages, please make sure you have the Standard Pack plugin activate.
Also, if is still a problem, you can go revert to the previous version in Theme Panel -> Updates => https://www.screencast.com/t/Pa6vDDiivNp

Thank you!

wutti
tagDiv Member

Hi everybody, what a coincidence.
After the automatic WP-Update it worked.
I don’t see the possibility to delete the post, but this thread is closed now 😉

Anamaria
tagDiv Staff

Hello,

You can update the theme on a subdomain and see if there are any problems.
Also, please tell me what problems you have faced before.
Please make sure that the update procedure is done correctly: https://forum.tagdiv.com/how-to-update-the-theme-2
Also, after the update, if you have shortcodes on pages, please make sure you have the Standard Pack plugin activate.

Thank you!

Bettina
tagDiv Staff

Hello!

Because the update is a new one, our team is continuously working on this and we will update and optimize our demos also as soon as possible.

Thank you!

Bettina
tagDiv Staff

Hello @yourbackupemployee!

The easiest solution for adding a banner there is to use “Ad box” element edited with TagDiv Composer, but this is working only for cloud/PRO post template and not for a default one which you use at the moment.

The file you should change it is at wp-content/plugins/td-standard-pack/Newspaper/loop-single.php

But, please note that any change you make in the files after update will be overwritten and you have to make the changes again. Better save the code somewhere and then apply it again after update.

Hope that helps you somehow!

Thank you!

madlink
Participant
#0

After updating the TD Composer plugin, when we try to make any changes (add, edit, delete) to our mobile page of our homepage we always get the following error:

changeData Error: Element model id is not in $refEl data! Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

The website url is https://warnews247.gr/
TD Composer version is 2.8

Any help will be kindly appreciated

citterio
Participant
#0

Hi, 2 weeks ago I updated to 10.4 and site crashed. Is it now possible to update safetly or not?

mrhreza
Participant
#0

Dear Support Team,

Good day.
This is for your kind knowledge that none of my posts and pages are showing in my WP-Admin Panel. Usually posts and pages are shown as a list which has not been shown since a week or so. Probably after the last update (?), well, I am not sure.

– IF I SWITCH BACK TO WORDPRESS DEFAULT THEME 2021, ALL POSTS AND PAGES ARE SHOWN.
– I TRIED DISABLING AND ENABLING ALL MY PLUGINS, BUT NO LUCK AND GAVE ME NO RESULT.
– SO, THIS ISSUE IS ONLY WITH THE NEWSPAPER THEME.

Please help me on this, my website is a running website and I am in big trouble due to this issue.

Looking forward to your kind response.
Thanks & regards,
Reza

virajjain
Participant
#0

My website crashed after I updated it in new version. The site is redirecting to WordPress debugging. Please help.

BlakeForm
tagDiv Member

@TagDiv team,

Any news on the CLS Newsmag update?

Anamaria
tagDiv Staff

Hello,

In most cases, this problem occurs because you have the latest version of WordPress with an older version of the theme.
Please check if you use the last version of WordPress 5.7 with the last theme version Newspaper 10.4 (if you have a theme version older, than NewsPaper 10.4 and you have the latest WP version 5.7, tagDiv Composer not work) and check to see if the problem persists.
If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again.

Let me know the results!

Thank you

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