- NewsmagHow to update a plugin
- NewsmagHow to update the theme
- NewsmagHow to update the WPBakery plugin
- NewsmagCategory templates
- NewsmagWhat’s included in Newsmag theme package
- NewsmagAjax view count
- NewsmagSmart Lists
- NewsmagFeatured images
- NewsmagFeatured image or video
- NewsmagModal window
- NewsmagtagDiv slider gallery
- NewsmagVideo playlist
Hello progorovor5,
Please update the theme to the latest version of it which is Newspaper 9.1 because it was made some fixes and improvements through the theme. Please consult the Changelog section from this page -> https://themeforest.net/item/newspaper/5489609 Also, I have checked your source page and I saw that you have a lot of errors which happens due to your Ads -> https://www.screencast.com/t/074x5N7Qu
Thanks for your understanding!
I just updated the theme to the latest version, and then activated the TagDiv Composer plugin which was deactivated for some reason after the update. But the site doesn’t load at all after that!
It works absolutely fine if I deactivate the TagDiv Composer plugin and loads perfectly, but doesn’t load when the plugin is activated. I need the plugin as all the pages, along with the homepage, looks like a total mess without it. Can you please help me solve this issue?
Hi,
There was an update released on Monday. That is indeed the update guide, it specifies the update methods. The theme can be download from your themeforest account, that is the only place to download it. A changelog can be seen at the bottom of this page (also an update log in the theme package)
– https://themeforest.net/item/newspaper/5489609
You can download the full package or just the theme, and only the latest theme version will be available
– https://forum.tagdiv.com/whats-included/
Thanks
Hello clickcookies,
The message you get is quite common with WordPress. In most cases, it can be easily fixed.
For example – https://wordpress.org/support/topic/the-link-you-followed-has-expired/
In that case, the max upload size was limited, increasing it solved the problem. Usually, this is the main cause.
Check this guide carefully and make modifications if needed
– https://forum.tagdiv.com/requirements-for-newspaper/
If everything is set properly there should be no problem. Contact your hosting provider if needed and ask them to make changes as the guide suggests.
You can also install the theme by FTP, that is not difficult to do and it’s very useful to know how to use FTP. If our guide is not detailed enough check some more online
– https://dappercodes.com/installing-wordpress-theme-via-ftp/
– https://docs.presscustomizr.com/article/141-how-to-manually-install-or-update-a-wordpress-theme
– https://www.shoutmeloud.com/install-wordpress-theme.html
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi,
I can’t say about other ticker plugins, we only tested with the plugin that the cryptocurrency demo is using. This one
– https://wordpress.org/plugins/cryptocurrency-price-ticker-widget/
But the plugin has issues in the latest version and it will cause problems until fixed
– https://wordpress.org/support/topic/last-update-broke-my-ticker/
– https://wordpress.org/support/topic/can-you-please-send-1-8-2/
From what I can see the ticker looks alright in your website
– https://www.screencast.com/t/nmVXCaKUHVQf
What exactly is wrong with it?
Thanks
Hi,
Please see this topic – https://forum.tagdiv.com/topic/tagdiv-composer-doesnt-have-a-scroll-bar-after-the-update/
@bonnsusport From what I can see currently the website provides a 500 error
– https://www.screencast.com/t/4lBSw4Yoe
The most important things to check is if there are sufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
Check if there is enough WP memory, for most users a value of 256M is enough.
Maybe re-install the theme in case something went wrong during the update. The most recommended and reliable method is by FTP
– https://forum.tagdiv.com/how-to-update-the-theme-2/
If you still cannot login after the update, disable all plugins by FTP
– https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Check if the website works. Delete the theme plugins and reinstall them from the package.
The theme is compatible with PHP versions up to 7.2, 7.1 would be a good version to use.
Let us know what you find.
Thanks
Hello m.abdelmobdy,
Normally, the Theme panel settings should not be lost after an update. Also, to be safe, notice that you should export all the theme settings from Theme panel and import them again after the update. Please check here -> https://www.screencast.com/t/WaNqRrrVMhQK
Thanks for your understanding!
Hi Simion,
Wow, replacing the code in case ‘Facebook’ worked like a charm and as you can see in the screenshot below, the updated count is now being displayed.
https://pildat.org/tagdivcounter.png
I just have two more questions regarding this.
1-) First, how to clear the social counter internal cache as it takes sometime to fetch the count likes. What I had to do in my case to reflect the change immediately was to update the Social pages id on the widget settings.
i.e instead of Capital PILDAT, I rewrote it as pildat and so the cache was cleared and new count was fetched successfully.
But my question is what is the proper way to empty the social counter cache?
2-) In the earlier screenshot which you shared, I noticed you are not seeing Facebook, Youtube and Twitter icons in the boxes. Why is that? Can you investigate? If you see my screenshot above, then all icons are visible atleast in my browser. (Using chrome on a Mac OS X).
Hello Pradeep Augustine,
Indeed, it seems to be a bug in theme, sorry! We have added to our list of improvements and we hope to fix it in near future updates.
Thanks for your understanding!
Hi,
After updated to 9.1 (download theme package when use FTP to install). I can not activate the plugin like Composer, cloud library.
It all show: The following plugins were disabled because they are incompatible with this version of Newspaper:
I got this issue before, I know how to fix it, but it not successful. Here what I tried:
– Deleting plugins then install again via FTP, I use the latest one in theme package 9.1 > still got this message
– Deleting plugins then install directly from Newspaper panel on Backend website.
– Tries backup to my old theme version 8.xxx and install the plugin on theme package >> still got this issue
So what I thought
– The downloaded theme on ThemeForest is not 9.1
– or The plugin on theme package is not used for 9.1 or not update lastest one.
Hi guys, hope you’re all well.
We’ve noticed some display issues after upgrading to v9.1 this morning:
1. some of our Flex Box 1 blocks decided to throw a module overlay in that wasn’t there before. Only in a few cases, but it was the same image placement on three different sites (same design):
https://www.screencast.com/t/AgR40gJumJW
Example URL: http://compareallvans.co.uk/
It was an easy fix to take it out, but I assume it’s not supposed to be there in the first place. We use that flex block a lot and the vast majority were unaffected, so not sure why it affected that lead image only.
2. On our featured background images, the cropping seems to have gone wrong somewhere. In 9.1 we can now crop vertical alignment by steps of 1%, which is fantastic, but cropping to 50% seems to cause a problem. If we crop to 49% or 51% it looks absolutely fine, with the image almost perfectly centred as you’d expect. But if you select 50%, it seems to suddenly crop to the top (ie – 0%). Some examples from three different sites, where the vehicle in the image is now falling out of the bottom of the frame:
http://compareallvans.co.uk/suzuki-jimny-test-drive/
https://thetruckexpert.co.uk/road-to-zero-could-mean-a-dead-end-for-truck-operators/
https://www.thecarexpert.co.uk/aston-martin-dbs-superleggera-fastest-ever/
Obviously this only happens where the image size is larger than the space provided, but it affects a large number of our images as everything is vertically aligned to what used to be centre (now 50%).
I hope there is a relatively easy fix for this, because I don’t want to go back into every page (and post template) and align everything to 51% to get around it…
Other than that, still loving v9. We’ve made a few new tweaks based on the new features and demos added to 9.1, and are planning even more based on the incredible flexibility you guys have built into the theme.
Cheers,
stuart
Hi, i got a mail.
“We’d like to let you know that an update to your item Newspaper by tagDiv is now available in your Downloads page.”
In the download-section of themeforest.net i see the newspaper 9 template. Have i to download the whole template again? Why i can’t update the template in wordpress backend or just download the Update?
can you please send me a guide how i can update the template. thank you.
Is it these: https://forum.tagdiv.com/how-to-update-the-theme-2/ ?
I believe your new update has created a conflict with the Cryptocurrency Widgets Pack from Blockera.
After I added the updated, the site and ticker worked fine until I made an update today. This expanded the height of the ticker. I tried disabling the plugin but the ticker height increased even more. I deleted the ticker plugin and the ticker expanded to become my entire home page.
I have a screenshot I can send if it’ll help.
I’ve restored a backup of the updated theme before I tried to make any edits to the homepage. So now I’m not sure if I made a change that created the problem, or there’s a problem with the code.
Once the problem appeared, I was no longer able to open the widget setting page.
Now with the backup of 9.01 restored I am able to access the widget plugin settings.
I know, but I can’t ignore the fact that the team put a lot of effort in improving the theme.
I just wished they update the docs more often and explain how to design pages/posts like the ones we see in the demos.
După update site-ul afișează erori pe pagina principală și în sub footer
https://hunedoarasuntemnoi.ro
wp_booster error:
td_api_base::mark_used_on_page : a component with the ID: tdm_sub_footer_template_1 is not set.
/home/r36731hune/public_html/sitenou/wp-content/themes/Newspaper/includes/wp_booster/td_api.php
Display backtrace
wp_booster error:
td_api_base::get_key : a component with the ID: tdm_sub_footer_template_1 Key: file is not set.
/home/r36731hune/public_html/sitenou/wp-content/themes/Newspaper/includes/wp_booster/td_api.php
Display backtrace
wp_booster error:
The path of the template id: tdm_sub_footer_template_1 not found.
/home/r36731hune/public_html/sitenou/wp-content/themes/Newspaper/includes/wp_booster/td_api.php
Display backtrace
If anyone had similar issues like mine and updated to 9.1, this is the response I received from support:
If you are referring to pages set as post page in the WordPress settings, after the latest theme update these pages cannot be edited with the tagDiv composer after they are set.
This was done because the page set as posts page will not be used by the theme so it will have no purpose to set it.. The homepage setting will work fine – https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
You can create as many pages as needed to display your posts, with the tagDiv composer.
Our site is currently down after the update. We updated this morning and first parts of the site were not working. After not being able to reach the log in site anymore we spoke to our webhost (hosteurope). They switched the theme on and off and blocked a plugin, still the site is not working. Now it is not even possible to approach the site properly. People from host europe said it could be a problem with php 7.
Would be very glad for any help! -> http://www.bonnsustainabilityportal.de
Hello Calin
Thanks for helping me.
The issue was solved after I updated the TD Composer.
Thank you
Hello
I want to ask u , why when I update theme
some translation words Disappear
please tell me how I can update without lose translations?
Hi,
I use “block header 4” for some of my widget title as well as on some block section on my homepage. After I updated it to the theme latest version, I notice the title font color which supposedly to be white changed to black color. I tried to change it on the tag div composer (for my homepage) however, it still shows the title color in black although I have changed it to white.
Any advice what has gone wrong?
Thank you
The problem is that when I update the theme I can no longer access the WordPress panel. With this, I also can not enable the Composer plugin.
Memory problem, it’s not. I had checked.
Is there any way for you to check my website to find out the problem?
Hi,
Unfortunately I don’t think you can do that ( AMP is a plugin, not a theme to can make a child theme )
Unfortunately if at the next update this issue reappear you need to do this again.
We’ll continue investigation to see why appear this issues for some customers.
Sorry for the inconvenience.
Hi,
If you use cloud template please update and acetate it.
If you still have problem you can deactivate all plugins, after that activate one by one and check if one of them cause troubles.
Thanks.
I just updated???? I updated the theme, I activated all plugins, and the error is on the posts page only. I’m working to give access but this is utterly ridiculous.
