- NewsmagHow to update a plugin
- NewsmagHow to update the theme
- NewsmagHow to update the WPBakery plugin
- NewsmagCategory templates
- NewsmagWhat’s included in Newsmag theme package
- NewsmagAjax view count
- NewsmagSmart Lists
- NewsmagFeatured images
- NewsmagFeatured image or video
- NewsmagModal window
- NewsmagtagDiv slider gallery
- NewsmagVideo playlist
Hi, at the backend the ads is not saving after pasting the ad code in ads on the theme panel, it just keeps loading and it won’t save. Please help with that. After i updated the theme, i got this error while trying to login from the backend ———-‘Fatal error: Uncaught Error: Access to undeclared static property: tdc_config::$group_params in /home/odmusicn/public_html/wp-content/plugins/td-newsletter/td-newsletter.php:190 Stack trace: #0 /home/odmusicn/public_html/wp-includes/class-wp-hook.php(286): td_api_newsletter->tdn_on_register_shortcodes(”) #1 /home/odmusicn/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home/odmusicn/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #3 /home/odmusicn/public_html/wp-content/plugins/td-composer/td-composer.php(42): do_action(‘tdc_loaded’) #4 /home/odmusicn/public_html/wp-includes/class-wp-hook.php(286): tdc_plugin_init(”) #5 /home/odmusicn/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #6 /home/odmusicn/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #7 /home/odmusicn/public_html/wp-content/themes/Newspaper/includes/wp_booster/td_wp_booster_functions.php(207): do_action(‘td_wp_booster_l…’) #8 /home/odmusicn/publ in /home/odmusicn/public_html/wp-content/plugins/td-newsletter/td-newsletter.php on line 190′
Hello Duvher,
1)Please update the theme via FTP way according to our documentation from here ->
https://forum.tagdiv.com/install-via-ftp/ because this is our recommended and the surest updating way for our theme.
2)Please notice that the problem with Facebook does not come from our theme but only from the Facebook stuff, sorry! Try to generate another Facebook App Key, ensure that key has been approved by the Facebook and it’s valid and clear all the caches and check the results. For more references to this problem, please check the following topics from here -> https://developers.facebook.com/status/issues/205942813488872 https://stackoverflow.com/questions/49417886/why-does-facebook-graph-api-say-my-account-is-non-active?utm_medium=organic&utm_source=google_rich_qa&utm_campaign=google_rich_qa – https://www.nop-templates.com/boards/topic/3388/facebook-integration-locked-due-to-recent-press-privacy-concerns
3)Sorry but I do not exactly understand what you want to achieve. So, if you need to disable the comments count you should disable it from here -> https://www.screencast.com/t/GZ9NBxiFI -> https://www.screencast.com/t/Qjfz65wwh2p
If is not what you mean, provide more details.
Thanks.
Hello,
1. This is not a bug and is not caused by the update. The space was always there. Please check this topic: https://forum.tagdiv.com/topic/block-elements/
2. I cannot see any divider. Please provide more details.
3. We cannot see this issue on our end. We have tried all settings on the row again but we could not recreate this.
Please make sure you use the latest verison of the plugins as well. Tagdiv composer is now at version 2.2
Also please test without plugins as you may have a plugin conflict affecting your composer.
Thanks.
Hello kim-2,
Please update the theme to the latest version of it. I saw that you are using the 8.1 version of the theme and the latest theme version is 8.7.3. Please update it via FTP way, remove all of the untested plugins, clear all the caches and check the results.
Thanks for your understanding!
Hello LEOV,
This error occurs because your Newsletter plugin has not been updated to the latest version of it. You should simply remove it and added it again from the latest theme packet. Clear all the caches and check the results. Should works!
Thanks for your understanding!
Hello,
You can maybe place a div around the widget and center the div using css.
The Instagram widget was fixed in the current version though. Please update using this method: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please also make sure you update the theme plugins as well by deleting the ones you have installed now and installing them again from the 8.7.3 theme package.
Thank you!
Greetings. When I access TD Composer and the Custom Typography option the typographic menu does not appear but this:
separator – text_separator
f_header_font_header – font_header
f_header_font_title – font_title
f_header_font_settings – font_settings
f_header_font_family – dropdown-responsive
f_header_font_size – textfield-responsive
f_header_font_line_height – textfield-responsive
f_header_font_style – dropdown-responsive
f_header_font_weight – dropdown-responsive
f_header_font_transform – dropdown-responsive
f_header_font_spacing – textfield-responsive
f_header_ – clearfix
f_ajax_font_title – font_title
f_ajax_font_settings – font_settings
f_ajax_font_family – dropdown-responsive
f_ajax_font_size – textfield-responsive
f_ajax_font_line_height – textfield-responsive
f_ajax_font_style – dropdown-responsive
f_ajax_font_weight – dropdown-responsive
f_ajax_font_transform – dropdown-responsive
f_ajax_font_spacing – textfield-responsive
f_ajax_ – clearfix
f_more_font_title – font_title
f_more_font_settings – font_settings
f_more_font_family – dropdown-responsive
f_more_font_size – textfield-responsive
f_more_font_line_height – textfield-responsive
f_more_font_style – dropdown-responsive
f_more_font_weight – dropdown-responsive
f_more_font_transform – dropdown-responsive
f_more_font_spacing – textfield-responsive
f_more_ – clearfix
separator – text_separator
m1f_title_font_header – font_header
m1f_title_font_title – font_title
m1f_title_font_settings – font_settings
m1f_title_font_family – dropdown-responsive
m1f_title_font_size – textfield-responsive
m1f_title_font_line_height – textfield-responsive
m1f_title_font_style – dropdown-responsive
m1f_title_font_weight – dropdown-responsive
m1f_title_font_transform – dropdown-responsive
m1f_title_font_spacing – textfield-responsive
m1f_title_ – clearfix
m1f_cat_font_title – font_title
m1f_cat_font_settings – font_settings
m1f_cat_font_family – dropdown-responsive
m1f_cat_font_size – textfield-responsive
m1f_cat_font_line_height – textfield-responsive
m1f_cat_font_style – dropdown-responsive
m1f_cat_font_weight – dropdown-responsive
m1f_cat_font_transform – dropdown-responsive
m1f_cat_font_spacing – textfield-responsive
m1f_cat_ – clearfix
m1f_meta_font_title – font_title
m1f_meta_font_settings – font_settings
m1f_meta_font_family – dropdown-responsive
m1f_meta_font_size – textfield-responsive
m1f_meta_font_line_height – textfield-responsive
m1f_meta_font_style – dropdown-responsive
m1f_meta_font_weight – dropdown-responsive
m1f_meta_font_transform – dropdown-responsive
m1f_meta_font_spacing – textfield-responsive
m1f_meta_ – clearfix
HELP, i cannot login to my website.please responds my email to contact@tagdiv.com
my website: berita7.id
Hello,
Sorry but please notice that customization should have been done only by yourself because it’s custom work and we cannot provide this kind of services at the moment, unfortunately! If you will modify the template file, at the next update this will be overwritten and your customizations will be lost. You should be careful with this.
Thanks.
Hello,
Please make sure you update to the latest version (8.7.3) as this issue has already been fixed in the current version. Please use this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hello,
I just made the last update for the theme 8.7.3 from wordpress panel and after that my site not working.I get these errors :
1) Fatal error: Access to undeclared static property: tdc_config::$group_params in /home/devemesara/public_html/wp-content/plugins/td-newsletter/td-newsletter.php on line 190
2) if newsletter plugin disabled –>
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 786432 bytes) in /home/devemesara/public_html/wp-content/plugins/menu-icons/vendor/kucrut/icon-picker/includes/types/fa.php on line 3448
3) after menu-icons disabled –>
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 3084165 bytes) in /home/devemesara/public_html/wp-includes/wp-db.php on line 1894
What can i do?
Hello,
There is no need to be afraid of the new update.
People do not update the theme plugins and do not clear cache after the update. That is why you see all the issues posted here.
Please use this guide to properly update: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hello,
Replied in your other topic. Please update your plugins and the theme will work just fine. Please do not post the same issue in multiple topics.
Hello,
Please note the support hours in the top right of the screen and most important, the time zone.
We are not a 24/7 service so we cannot be online all the time.
If you use old version of the theme plugins there could be issues in the latest update. Please make sure you also update the theme plugins as they will not update automatically when updating the theme.
Thank you!
Hello,
Please note the support hours in the top right of the screen and most important, the time zone.
We are not a 24/7 service so we cannot be online all the time.
If you use old version of the theme plugins there could be issues in the latest update. Please make sure you also update the theme plugins as they will not update automatically when updating the theme.
Thank you!
Hello again,
I did the following steps as mentioned here https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
but I am still having the WPBakery Page Builder!
How to fix it?
Hello,
The Instagram fix has been implemented in the latest version of our theme (8.7.3)
If you already updated the theme, please also clear cache and try to set the widget again. Add another ID instead of your own an then revert back to your own Instagram id . That will reset the widget.
Let us know how it goes.
Thank you!
I’m dealing with the same problem. I could not update the Newsletter theme to version 8.7. Last update did not work, problem is the same.
Why does not an official answer these complaints and does not say what the solution is. I regret choosing the Newsletter theme. When everything went well, an update ruined everything and left us unresolved.
Is there anyone authorized to answer, anybody hear our voice?
Gents, I’m updating my theme. Got a problem with WPBakery Page Builder. In order to update that one, I have to remove the old version. I can click as much as I want on deactivate – it won’t do it.
How do I solve this one?
The empty columns do not show on the front end. But, to delete them, open the page with td composer and click on one of the empty columns. On the left, click where it shows ‘row’ at the top left (See http://prntscr.com/j76csf). Then scroll down and select ‘delete row’ http://prntscr.com/j76d2f. Repeat the process for the other empty column and then save the page (and/or update the page if you opened it via the pages section of the WordPress admin dashboard).
At this time, I cannot access to my website anymore. Please help!
Fatal error: Uncaught Error: Access to undeclared static property: tdc_config::$group_params in /home/vjustice/public_html/justice.vn/wp-content/plugins/td-newsletter/td-newsletter.php:190 Stack trace: #0 /home/vjustice/public_html/justice.vn/wp-includes/class-wp-hook.php(286): td_api_newsletter->tdn_on_register_shortcodes(”) #1 /home/vjustice/public_html/justice.vn/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home/vjustice/public_html/justice.vn/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #3 /home/vjustice/public_html/justice.vn/wp-content/plugins/td-composer/td-composer.php(42): do_action(‘tdc_loaded’) #4 /home/vjustice/public_html/justice.vn/wp-includes/class-wp-hook.php(286): tdc_plugin_init(”) #5 /home/vjustice/public_html/justice.vn/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #6 /home/vjustice/public_html/justice.vn/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #7 /home/vjustice/public_html/justice.vn/wp-content/themes/Newspaper/includes/ in /home/vjustice/public_html/justice.vn/wp-content/plugins/td-newsletter/td-newsletter.php on line 190
I’ve also experienced the same problem, but the problem only occurs in the article pages.
Make sure you have installed all the plugins needed by NewsMag.
If you ever change the theme from NewsPaper to Newsmag, then in the page editor of your article, go to the bottom, in the Post Settings > General > Post Template, you choose the right “style”.
After that try to update. I hope it works.
See this guide here https://forum.tagdiv.com/how-to-update-the-theme-2/ (FTP is the recommended way to avoid any errors).
It is (always) recommended to set up a staging site to test your theme updates (and plugins) compatibility before deploying the theme to your main site. https://themeisle.com/blog/wordpress-staging-site/
