Search Results for 'use visual'

Hi,
Sometimes plugins can conflict with each other not only a conflict between the plugin and the theme. Please deactivate all other plugin except visual composer and SEO Yoast and test it again. Yoast has been tested and is the recommended SEO plugin to use with our theme. If you still get errors, please provide an example of what these errors are and a link to your site so we can insect it.
Thank you!

Hello,
Please use the ftp method as it;s the easiest and safest way. you can simply delete the theme folder and replace it with the new one. copy and paste…that’s it as no settings will get lost. Please use this guide and use the ftp method: https://forum.tagdiv.com/how-to-update-the-theme-2/ and most important after you update: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Make sure you have version 4.11.2 of visual composer for it to work properly.
Let us know how it goes.
Thanks.

Hi,
If you do not use the mobile theme, it can be activated from here: http://screencast.com/t/dICQvvXgVZ
The mobile theme does not use infinite loading nor visual composer or other visual effects in order to reduce loading times. You must use the standard responsive version for this
Thank you!

Hi,
Please try to deactivate all plugins excpt visual composer, clear cache and reset cdn files if you use it.
If you use the wordfence plugin, please set it to learning mode as it will block the theme panel settings as this topic suggests: https://forum.tagdiv.com/topic/cant-save-theme-settings/
Make sure you clear cache afterwards.
Let us know how it goes
Thank you!

Hello Larshell,

I have checked your website and I saw that you are using a lot of untested plugins which could create this type of issue in the theme. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches (server cache), purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that our theme is a complex one which has a lot of code lines. I suspect your problem that comes from these updated plugins which interfere with the code source of the theme and cause a lot of unknown issues through the theme. As you can see, our theme has the own tested plugin, like this -> http://screencast.com/t/VuUrLqFI1 with the theme working as properly.
Please try my advice and check the theme to the default state (only with bundled plugins) and see how it goes.

Thanks for your understanding!

Hi,

That is because our demo does not have the mobile theme activated. if you want to use the responsive version for mobile devices and have visual composer and all of your styling on mobile, then please deactivate the mobile theme from the plugins section. Please read the docs on the mobile theme: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

This happens on the default template. It depends on the page template you use. The default template will show title and breadcrumbs only if the page builder is not used. If you want to have title and breadcrumbs when using visual composer, please change the template to page builder + page title from here: http://screencast.com/t/BdUE89aB0cl9

Thank you!

Hello all,

Please notice that this type of feature was tested until releasing and now are working fine for my side. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

If you need further assistance in this regard because your problem is still there, please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Navito,

Please notice that this website is very well customized by it’s owner and requires to spend a bit of time until you will bring this layout. Also, please notice that this website has the similar layout with our travel demo layout and if you want to bring this, please try to follow the below tutorial in this regard ->

This is the simplest solution of recreating the travel demo homepage on another demo. This cannot be done without the custom classes used by the travel demo.
Please follow these simple steps to recreate the travel demo homepage with another (or no) demo installed:

1)This is the ‘shortcode’ of the page layout. You can simply paste it inside to your page editor in classic mode and text mode: http://screencast.com/t/SUt9ItUc the code: http://pastebin.com/RAA6DkWp

2)The background image will not be found so you will need to add your own image in the row setting: http://screencast.com/t/yB2Bh0rbo

3)Please add this class: td-travel to the body of the website like so: http://screencast.com/t/fOt9sfquQtVy

This will be the result: http://screencast.com/t/vlZG4G8m1Xpy

4)In the final step, you will have to copy/paste the custom CSS for this demo travel from the core file, like this -> http://screencast.com/t/oQurpGTnM

Also, please notice that if you want to add the banner which looks like as Travel demo, you will have to use Visual Composer ->Stretch Row for the image, like this -> http://screencast.com/t/BKSJkm1Zxetc -> http://screencast.com/t/3RTst4tfRW

Hope this helps!

Thanks for your understanding!

Hi,

Please make sure you have the thumbnails active in the theme panel: http://screencast.com/t/hyq216nO3 (if you change settings here regeneration of the thumbs will be required again)
You can try to use an alternative regeneration plugin like ‘force regenerate’
You can also try to disable all plugins excepot visual composer, clear cache and reset cdn files to rule out a plugin conflict.
If your thumbs still do not show up, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect your site. Also include a link to this topic so we can identify you.

Thank you!

Hello Isabella,

Please notice that if you want to add a widget in your page content, you will have to use Widgetised Sidebar from Visual Composer, like this -> http://screencast.com/t/eOWVASioU -> http://screencast.com/t/kqrnArABW and then you will have a widget for your page content.
If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello akashpandit,

Unfortunately, our theme has not been designed to offers you a way to increase or decrease the width. Please notice that our theme does not have such an option for dynamic width and we do not recommend to do that through the custom CSS code because the layout of the theme will be damaged. If you want to change the width of the theme to be in full-width mode, please notice that is not a simple task and you will have to adjust the entire theme to the new width for better results. If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to do this for you because we cannot provide customization services at the moment, sorry!
So, if you want to create your own front page with only videos, you will have to use the Player element from Visual Composer, like this -> http://screencast.com/t/WL0TiUuNJeJ and the results you should see here -> http://screencast.com/t/9hYZPfNzG Also, if you want you can use and this element -> http://screencast.com/t/dGATtApC7ut

Thank you for your understanding!

Hello colgate,

Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of Visual Composer 4.11.2. Try to clear all your caches and test it again. Please notice that all of these processes you will have to do only via FTP because this is the surest method in this regard. For more information about how you can update your Visual Composer, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks for your understanding!

Hello colgate,

Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of Visual Composer 4.11.2. Try to clear all your caches and test it again. Please notice that all of these processes you will have to do only via FTP because this is the surest method in this regard. For more information about how you can update your Visual Composer, please check here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks for your understanding!

Hi,

The modules and blocks were created by us on the visual composer layout, and yes it;s pretty limited, but we try to do our best with what we have.
1) You can filter cpt-s in blocks but not taxonimoes. The blocks were designed to work with the standard category taxonomyu and not a custom taxonomy. You can either filter all the CPT type like for example an event or a place, but not it;s category.
You can have multiple cpt’s in one block at the same time by adding more post types with a comme like: post, event, palce, etc…and selecting multiple ‘posts’ If you keet the post id filter empty, all of the posts from the CPT’s you filtered will be grabbed in the block sorted by your selected sorting method. latest, random, oldest, etc. If you want specific posts, you can add multiple id’s in the post id filter ex: 45, 48, 245, 56, 675, etc.
2) Unfortunately the blocks are not centralized. You cannot edit them in one place and affect all the other blocks. Pages do not work that way. posts or categories do, but not pages that use visual composer.

Sorry for the inconvenience and thank you for your understanding.

Hello failmuch,

Please notice the version of the Visual Composer which is required with the latest version of our theme is 4.11.2, so you will have to ignore other related messages to Visual Composer. This type of plugin comes bundled with our theme and it is not necessary to pay nothing for it. As you can see, we have a list with our tested plugins which were tested with our theme and which works as properly, without any conflict. You can use any plugin your want but please notice that we cannot say for sure if it will work 100% with our theme and it will do not cause any problems in theme.
So, if you want to increase your speed optimization, you will have to consult our tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ because there you will find the important steps which you will have to follow in order to achieve best results. Please notice that this tutorial is addressed only for ADVANCED users and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services and not speed optimization at the moment, sorry!

Thanks.

Hi,
Unfortunately visual composer is not recommended on posts in our theme as it was not tested. you can activate visual composer for posts from the VC settings role manager, but you could get mixed results. We only designed the blocks to work on pages, not on posts.
In order to remove the gradient on the slide element and the icons visibility, you can use this css:
.td_block_slide .td-image-gradient:before{
display:none!important;
}
.td_block_slide .td-icon-left, .td_block_slide .td-icon-right{
opacity:1!important;
}
Thank you!

Hello PGN,

I have checked your website and I saw that your Social Counter works as properly. Also, please notice that the Social Counter uses Visual Composer and if this plugin is not updated correctly, the counter will not working.

Thanks for your message!