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Bogdan B.
tagDiv Staff

Hi,
The mobile menu is the same either you use the mobile theme or not. Please try it without any plugins. Dosable all of them except visual composer, clear cache and reset cdn files. Then check the menu again.
Let us know how it goes.
Thank you!

Catalin
tagDiv Staff

Hello ArgBursatil,

Please notice that if you can create your desired button from Visual Composer, like this -> http://screencast.com/t/xb0rTHBR Now, depends on where you want to display this button…if you want to show this button only for registered users, you will have to use this is_user_logged_in () function to check if your user is registered or not. For more references in this case, please check here -> https://developer.wordpress.org/reference/functions/is_user_logged_in/ Please notice that this is not a simple task and for each button you will have to add this check in your backend for be3st results. Also, if you are not aware of the steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

failmuch
tagDiv Member

Hi Catalln,

Sorry for the late response.

I have the latest versions of everything.

I can ignore the notice about: “Please activate your copy of Visual Composer.” but the site is not updating automatically? Is this normal?

Also do you suggest not installing any plugins other than those in the bundle whatsoever? So plugins like Yoast, Jetpack, FB pop-up plug in, cannot be used? Or are they not required?

Sorry for all the questions but my page speed has dropped significantly since I updated to Newspaper 7, so I’m trying anything to increase it.

Thanks for your help again!

Catalin
tagDiv Staff

Hello sfeaton,

First of all, please notice that you are using the latest version of the theme (Newspaper 7.1.1) because with it will come bundled the latest version of required plugins (Social Counter 4.0 and Visual Composer ->4.11.2). So, please try to delete your old of them from Plugins Area, like this -> http://screencast.com/t/iBEN025fJP and then you will install these plugins from Theme panel->Plugins Area which comes bundled with our theme, like this -> http://screencast.com/t/cBh15u5sF Try to clear all your caches and now you have updated all these plugins. Please try to do all of these tips only via FTP because this is the surest method for updating. For more information about updating, please check our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Hope this helps!

Thanks for your understanding!

Bogdan B.
tagDiv Staff

Hello,
Please disable all plugins except visual composer, clear cache and reset cdn files. This could be a plugin conflict. You can also try to switch to a wo default theme and see if you still get the error.
Also if you use php 7, please deactivate wp debug as our theme was not yet tested with php 7.
Let us know how it goes.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
You can do a 301 redirect from the theme sign-in widget to the wp standard one by following this guide: http://www.wpbeginner.com/beginners-guide/beginners-guide-to-creating-redirects-in-wordpress/
As for the translation, I have tested this and works as expected: http://screencast.com/t/80SSea4e0Gvhttp://screencast.com/t/THv7Vcy8M
Please try to deactivate all plugins except visual composer, clear cache and reset cdn files if you use it. Then check translations again.
Thank you!

Catalin
tagDiv Staff

Hello alpsbox,

1)I suspect this problem come from your untested plugins. Please try to disable all the active plugins, leave just Visual Composer, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. I saw that you have used some untested plugins which could create this issue. Please try without them and check the results.
2)Please try the code below.
.td-category-header {
z-index:3!important;
}

The result ->http://screencast.com/t/xlj8bRhciKsx

Thanks.

Bogdan B.
tagDiv Staff

Hi,
None of your pages will work if you do not recreate them in the mobile editor. This is how the mobile theme works. Every page has to be created again in the mobile editor without the use of visual composer otherwise they will not show up. You can read more about this here: https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Catalin
tagDiv Staff

Hello Marto,

Sorry for my misunderstanding. Please notice that our theme does not display the Ads in full row width because the article inline/top/bottom ad do not use the Visual Composer and in this case, the ad can be displayed only the maximum size of the container, like this -> http://screencast.com/t/FC3JdyuLmfN or without sidebar. Please notice that our theme has not been designed to be used in full width. If you want to display more levels in our theme and you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Catalin
tagDiv Staff

Hello Prabs_k,

I cannot access your website URL because it seems to be protected, as you can see here -> http://screencast.com/t/dyZY9sLCs Please provide the password so I can inspect it closer. Before this, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks.

Bogdan B.
tagDiv Staff

Hi,


@Diniska

Please make sure you have version 4.1 of the social counter installed, and then clear all caches. If the counter does not work ,please change the user id. try cocacola so the id gets reset as well and then switch back toyour own ID. This should do it.

@AURELIE STENMAN

The update is free. All updates are. please follow this guide to update your theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also update the plugins that come with the theme: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ (use the same method to update the social counter)

I hope this helps.
Thank you!

Catalin
tagDiv Staff

Hello Mogl,

I have replied you here -> https://forum.tagdiv.com/topic/visual-composer-dont-work-after-newspaper-7-update/ because it seems to be same problems. Please tries these tips and see how it works.

Hope this helps!

Thaks for your understanding!

Catalin
tagDiv Staff

Hello syd,

Please notice that our mobile theme plugin does not influent the correct working for Visual Composer for the rest of your site. So, please notice that the mobile theme was intent to display a very simple version of the page and at the moment you can add only text, images because the Visual Composer is not supported by the mobile theme plugin. For more information about this new future, please check our documentation here -> https://forum.tagdiv.com/the-mobile-theme/ Also, please ensure that you have fully updated your theme to the latest version of it and also, please ensure that you have updated your required plugins to the latest version of theme (Social Counter 4.0 and Visual Composer 4.11.2), clear all your caches and check again the results. Also, please try the theme without any untested plugins which could interact with the theme and might create a lot of unknown issues.
Also, if your problem is still there after these tips, please try to make a new install with the latest version of the theme and check how it works the default state of the theme on your side.

Hope this helps and let us know hoe it goes!

Thanks for your understanding!

Bogdan B.
tagDiv Staff

Hi,
The error message states that the folder you want to create already exists. please use the ftp method to update the theme: https://forum.tagdiv.com/how-to-update-the-theme-2/ and for visual composer, please acces your plugin files via ftp and delete js_composer. Then install it again.
Revolution slider and visual composer cannot be “activated”. You can ignore the messages about the plugin activation as the version of the plugins that we provide with our theme are free versions that do not have activation codes, but work properly without it.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
For the front-page, you can use visual composer and a 3 column layout like so: http://screencast.com/t/bXfOAB3ALB
The logo is a big image so a header style that uses the full logo is the best choice (9, 10 or 11)
The stretched grid does not seem to position properly for the site as the content is stretched. You can use revolution slider to create a full width slider below the menu like in this demo: http://demo.tagdiv.com/newspaper_blog_travel/ (the slider is already included in the theme archive under demo sliders) or you can use one of the big grids: http://demo.tagdiv.com/newspaper/big-grid-9/
The rest are simply a selection of block elements on the homepage.
I hope this helps.
Thank you!

Bogdan B.
tagDiv Staff

Hi,
there could be a plugin conflict. I just copied the code snippet and added it inside a simple text element in the widgets area. Try to disable all plugin except visual composer, clear cache and reset cdn files if you use it. then try again.
Thanks.

Bogdan B.
tagDiv Staff

Hello,
Please first try it without any plugins. Disable all of them except visual composer, clear cache and reset cdn files. This will rule out a plugin conflict.
If the problem is still there, please try to reinstall the theme via ftp as something might have fone wrong when you updated/installed the theme. Please use this guide: https://forum.tagdiv.com/search/update/
Let us know how it goes.
Thank you!

Andrei L.
tagDiv Member

Hi

The theme does not control the excerpts displayed by google. Even if you don’t use excerpts google will make it’s own excerpts for your site.
On our demo we use a static page as homepage. I’t a page built with Visual Composer. On your site you’re using blog template which cannot be customized with Visual Composer, you can only chose what module to use for posts layout: http://screencast.com/t/ZOXznRQFw1
If you want to use a static page as homepage first you have to set it under Settings > Readings: http://screencast.com/t/12QcemvPAmM0 This pace can be built using Visual Composer page-builder and here you can find more detail about homepage setup: https://forum.tagdiv.com/newsmag-how-to-use-visual-composer/ -https://forum.tagdiv.com/newsmag-homepage-how-to-build-and-set-it/

Thanks!

Catalin
tagDiv Staff

Hello surfa,

I have checked your website and I saw that you search icon are not working for your mobile version. Also, I have checked and your console and I have notice that you have some js errors, like this -> http://screencast.com/t/6AwBvVwYd2 Please notice that these errors come from your untested plugins which you are using for your side. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please keep in mind that our theme is very complex and we do not recommend using untested plugins because these could make some interferences with the theme code and might cause a lot of unknown issues, like this.

Hope this helps and let us know how it goes after you will follow this advice.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello mc_kot,

First of all, please try to switch your theme to default one and check if there you will have this problem on the search page. Also, please try to make a new install with the latest version of the theme and check there if this issue persists. It is very important to try this because it is possible that your install to be affected and that’s why to appear this issue on the search page. Please try to make this new install and update your theme from scratch without untested plugins, only with Visual Composer and see hot it works. After this, if your problem is still there after these changes, please let us know. Also, please notice that our theme does not have this type of behavior for search page, as you can see in our demo preview, here -> http://demo.tagdiv.com/newspaper/?s=decorating There you can notice that the thumbs are generated and have 150*150 size dimension -> http://screencast.com/t/C3NouhkRMaM , while on your site, these are not generated as properly, as you can see here -> http://screencast.com/t/Hxar57UB9pP Clear all your caches and check again the results.

Hope this helps!

Thanks for your understanding!

Bogdan B.
tagDiv Staff

Hi,
The best thing to do in this case is to simply download the l;atest version and install it via ftp. The code was changed in such a way from your version that updating with the patches has the same result as simply updating directly. Please use this guide to update your theme to newspaper 7 directly: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please also make sure you update the plugins that come with the theme (visual composer and social counter)
Tbank you!

Bogdan B.
tagDiv Staff

Hi,

The pages are not able to render the featured image and also pages cannot display as posts. They are 2 very different things. A post is customized from the post settings by selecting a predefined post template, but pages can be edited in visual composer so you have access to lots of elements that posts cannot display like blocks, big-grids, sliders and all visual composer elements.
https://forum.tagdiv.com/how-to-use-visual-composer/

Thank you!

atif9969
Participant
#0

not able to add post or use visual option in add post text option is only working fine.
add media option from add post page is also broken.

in console debug i got errors related to tinymce like,

“Failed to load: http://siename.in/wp-includes/js/tinymce/plugins/hr/plugin.min.js” tinymce.min.js:4:9803
“Failed to load: http://siename.in/wp-includes/js/tinymce/plugins/wplink/plugin.min.js” tinymce.min.js:4:9803
“Failed to load: http://siename.in/wp-includes/js/tinymce/plugins/media/plugin.min.js” tinymce.min.js:4:9803

using latest worpress 4.5.2
latest visual composer 4.11.2
newspaper 7.1

simchris
tagDiv Member

I think my code was from over a year ago, and was actually used initially when I had visual composer on, but only for home page; then that got replaced by using the “shim” BETA, and then I moved to NewsMag for most sites … sadly I’m no longer really participating here, but I pop in from time to time after a theme update to see whassssup 🙂

I will link to this post in my old thread. 🙂

nycinsider
tagDiv Member

This makes no sense to me.
http://codex.wordpress.org/Function_Reference/query_posts

I just want a list of post and category IDs because of how Visual Composer works.

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