Hello shae101s,
I have checked your website and I saw the problem with your post images. Also, I have checked your console and your source page and I have notice that you have a lot of js errors through your console and also, you are using a lot of untested plugins -> http://screencast.com/t/zy0SJ9p1Kc which interferes with our theme and could cause a lot of unknown issue in theme. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. After this, enable your plugin one by one and try to identify the culprit in this regard and remove it. Also, you will have to search an alternative in your case to avoid this issue.
Hope this helps and let us know how it goes!
Thank you for the message!
Hi,
The sidebar appears because there is a bbpress default template that you can style from here: http://screencast.com/t/oyMj2xH1zEcE
Unfortunately you will have to edit the plugin files if you want to add theme elements inside the bbpress forum. You can maybe use a do_shortcode function: https://developer.wordpress.org/reference/functions/do_shortcode/ inside the bbpress.php file in the root folder of the theme:
for example if you want to add the trending now widget, create it inside a dummy page and enter classic mode and text mode(not visual) so you can get the shortcode for the element. Then you simply add it inside the function and paste it inside the file like so:
In the bbpress.php fiule, there are 3 cases with code in each section. there is the default sidebar case, the sidebar left case and the no sidebar case. You will have to look for these and add the function to your specific case. If yopu do not want to have sidebar, then add the code here: http://screencast.com/t/KHIyPPBZiD4
Thanks.
Hello lancetylerphotos,
I have checked your website and I saw that your thumbs are not generated. This issue comes from your untested plugins, especially Photon module from Jetpack plugins. Please try to disable all the active plugins, leave just Visual Composer to active and install only the plugins that come bundled with our theme and rule out the conflicting plugins. After these changes, you have to regenerate your thumbnails using the Regenerate Thumbnails. For more information about these kinds of plugins, please consult their documentation here -> https://wordpress.org/plugins/thumbnail-upscale/ -> https://wordpress.org/plugins/regenerate-thumbnails/ Also, please ensure that the functionalities of these plugins are not affected by the other untested plugins that could create interference through the theme. Please notice that these types of plugins are not tested with our theme and we cannot provide support for the theme. We recommend them because a lot of our customer uses and they were satisfied to their functionality.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello ealeksa,
Please check the Visual Composer elements and try to create your own page by your desire. There you can see our blocks that use modules and you can change what kind of this you want. -> http://screencast.com/t/JVuz3cVgKdH -> https://forum.tagdiv.com/how-to-use-visual-composer/ -> https://www.youtube.com/watch?v=ss-BEobegAw
Hope this helps!
If is not what you mean, please provide more details about what you want to achieve.
Thanks.
Hi,
In order to add block elements to your page, you need to access the page editor and then the pagebuilder of visual composer: http://screencast.com/t/wkE7j4g48m then simply click the + icon and select the big grid you want from the list: http://screencast.com/t/tSIjqFozNWE
You can read more about how to use visual composer here: https://forum.tagdiv.com/how-to-use-visual-composer/
If this is not what you meant and you want to create a totally new biog grid besides the ones from our theme, then you will have to use the theme API system to do it: https://forum.tagdiv.com/td_api_blockadd/
This however will require coding knowledge as it is intended for advanced users and is not covered by support as it represents theme customization.
Thank you!
So all of a sudden my sites layout seems to have broken, it was perfect yesterday, I’ve disabled all plugins and still no difference either!
http://sweetervegan.com/ is my site, it used to have nice block layouts now code is everywhere and it’s out of place
Also the visual editor only shows code now, too >>> http://i.imgur.com/CElhVuE.png
Only thing I’ve done recently is put CloudFlare on my site
What could be the problem? Thanks!
Chris, first of all thanks for all the comments you put on the forum. I read yours all the time and they’re truly useful. Second, I saw that you use MailChimp popup forms. Do you use any other popup (like Optin Monster) for email lead capture on your Newspaper site? I see that Mailchimp has a very basic popup form that I’m not totally satisfied with visually. Until now I’ve been using the paid SumoMe popup, but it seems to be slowing down the site a lot and opening it up to hacking attempts more…
Best,
Travis Ward
Hi,
I bought your theme yesterday (V 6.7.2) and uploaded the file js_composer.zip (as you explained here: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/), but on the last step I didn’t click on “activate plugin”. Now when I go to plugins installed what I see is the WPBakery Visual Composer (which is paid) and can’t upload the js_composer.zip file again, because it says the folder already exists.
I really need your help, because I’m supposed to have this website online on Sunday.
Thanks
Laura
Hello dano1066,
Please check this topic here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/ because there was discussed this problem. If you have the Wordfence plugin, please disable it or set it according to workaround that was explained in that topic by Bryson T.
Also, please try to disable all the active plugins, leave just Visual Composer to active and install only the plugins that come bundled with our theme and rule out the conflicting plugins.
Hope this helps and let us know how it goes!
Thank you for the message!
Hello,
Please follow these 2 guides on how to update the theme and the visual composer plugin:
https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Use the same method as the visual composer guide to update the social counter as that got updated as well.
Thank you!
Hi,
For the hover color of the menus, you need to change the teheme accent color from here: http://screencast.com/t/HvjDNqe4ORQW The active button will remain ‘hovered’ with the color you set in the theme panel
You can increase the font size for the menu from the fonts section here: http://screencast.com/t/oakNT1Bmbsoy
For the travel demo image, you cannot decide exactly what part of the image will show. You will have to use an image that has the appropriate dimensions. aprox: 1920 x 815.
Your image is nowhere near that aspect ratio and that size. Please use an image at least 1000 px wide and at least 500 px heigh. (but not too high, as it needs to be wide).
For the block 5 on 2 columns: this represents 2 columns: http://screencast.com/t/c3Pdo5wZc
This is done from the columns selection in visual composer: https://forum.tagdiv.com/how-to-use-visual-composer/
If you want to replicate the homepage in the travel layout please follow this topic: https://forum.tagdiv.com/topic/how-to-stop-top-header-image-from-stretching/
Important: please read the theme documentation as you will find much useful information there regarding our theme settings: https://forum.tagdiv.com/wordpress-information/
Thank you!
Hi,
Actually there are updates regarding the new version of wp 4.5 (4.5.1 has no known issues) and updates to visual composer and social counter. Please download the latest version of the theme from envato and then use this guide to update your theme and plugins:
https://forum.tagdiv.com/how-to-update-the-theme-2/
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Use the same method as the visual composer plugin to update the social counter as well.
Thank you!
Hello eduardo,
Please try to download the latest update of our theme because there you will found the latest version of this plugin. You do not pay anything because this plugin is bundled with our theme. For more information about update, please check our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you for your understanding!
Hello Navito,
I have checked your website and I saw that you are using the Visual Composer for posts. Please notice that this plugin is not tested with our theme to be used for posts but only for pages. You can use it for creating posts, but please notice that this requires doing some additional customizations for better results and that involve custom work. In your case, this page ->http://demo.tagdiv.com/newspaper/category/tagdiv-fashion/tagdiv-street-fashion/ is a category page from our demo. You can try to use Visual Composer for pages and not for posts.
However, if you want to use the VC for posts, for better results you should not use the default sidebar and you have to create it from Visual Composer, using an adequate layout with Widgetised Sidebar, like this -> http://screencast.com/t/F6DUv2XA and the result you should see here -> http://screencast.com/t/bZOTzvNK
Hope this helps!
Thank you for the message!
Hi
This issue was caused by the new version of WP. Please update your theme using this guide:
https://forum.tagdiv.com/how-to-update-the-theme-2/ and then update visual composer to the latest version using this one: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!
Hi,
Please provide a link to your site so we can inspect it and figure out why your images do not show. I suspect a plugin issue. Not all plugins are compatible with premium themes. Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
Let us know how it goes.
Thank you!
Hi,
The custom ad 3 is added in the destined ad spot in the theme panel here: http://screencast.com/t/LWTEqWAY1c and then can be used either on pages with visual composer inside an ad box element or on sidebar widgets. In your case the ad is in the sidebar: http://screencast.com/t/9dDRwA8s2
Hope this helps.
Thank you!
Hi
We would want to apologize for the delay. Because of the huge amount of work that we have to handle sometimes may take up to 48 hour to answer at all tickets. Also there is the time zone that must be taken into consideration. However we do our best to answer in shortest time possible.
Concerning your requests I have to make the following specifications:
– the theme display in its blocks the default wp post type. However we added fields which allows you to display custom post types. That can be achieved by adding post type’s name in this field: http://screencast.com/t/S0dHovgwSS You have to add the exact name of your custom post type in order to be displayed. For example the name of event post type is tribe_events: http://screencast.com/t/eN2dSLBlg Also you have to set a featured image for your custom post type, otherwise the theme will display no-thumb image.
Another specifications refers to this page: http://geospatialworl.wpengine.com/blogs/ Here you’re using blog template which cannot be edited with Visual Composer and won’t display custom post types without modifying the code. You have to switch to a static page in order to have the page-builder from Visual Composer active.
Hope you’ll find this useful!
Let me know if you need further instructions on this.
Thanks!
Hello,
Unfortunately I;m unable to see the “post slider” as you changed the smartlist type and it does not slide now.
In any case, this issue is generally created by plugin conflicts: (browser console errors: http://screencast.com/t/nnR3XDUV) Multiple things break when plugins create conflicts. Please check your search widget in the menu. It does not work as well. That is a js error you have going on.
Please try to deactivate all plugins except visual composer, clear cahche and reset cdn files if you use it.
Then check the smartlists again.
Thank you!
PS. There is a newsmag forum as well. This is the newspaper theme forum.
Hello mohamedelkady,
Please ensure that you are using the latest version of the theme and also, the latest version of Visual Composer. Also, please notice that this issue does not come from your untested plugins which can interact with the theme and could cause a lot of unknown issues.
-> https://forum.tagdiv.com/how-to-update-the-theme-2/ -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Hope this helps and let us know how it goes!
Thank you for your understanding!
Hello Navito,
Please notice that you can set the columns layout from Visual Composer panel, like this -> http://screencast.com/t/P1U0xDtmx9 For more information about how to use Visual Composer, please check our documentation here -> https://forum.tagdiv.com/how-to-use-visual-composer/
Hope this helps!
Thank you for the message!
Hi,
Please try to insert block 16 on a dummy page alone without any other elements and see if it displays the same way. Please also make sure you only use the 3 column layout suggested here: https://forum.tagdiv.com/how-to-use-visual-composer/
If the block displays the same on the new page then please send us an email at contact@tagdic.com amd provide wp-admin so we can take a look. Also include a link to this topic.
Thank you!
Hi Andrei!
Yes! I completely updated the Theme via WordPress (the first install, my friend used Filezilla but I found it difficult so I did via WP which was s easy) and made sure Visual Composer was updated! All visuals are displaying perfectly! I only had to redo my FB and IG Feed in the side bar which was easy. – I’m loving this Theme! http://www.davidmotivations.com
Thanks SO much for all your help
David
Hello,
We are creating a site http://geospatialworl.wpengine.com/ where, we have created custom content types using PODS Plugin.
News Items – http://geospatialworl.wpengine.com/news-posts/
Articles – http://geospatialworl.wpengine.com/article/
Magazine – http://geospatialworl.wpengine.com/magazines/
Also using Plugins for events and Directories
Events – http://geospatialworl.wpengine.com/events/
Companies – http://geospatialworl.wpengine.com/companies/
However, the Visual Composer is only picking content from http://geospatialworl.wpengine.com/blogs/ which is the native post type in WordPress.
How do we pull the content into Visual Composer from the custom content types! This has become a major hurdle for us to use the NewsMag Theme.
I am using an API plugin and have custom blocks, modules, thumbnails, header, footer and top bars. The blocks are no longer registering in visual composer after the update to wordpress. Is this a known issue? When is the fix coming?
I am on the latest visual composer and WordPress.
Please advise, I use this theme on 3 of my websites. Thanks!