Search Results for 'use visual'

Hi,

What theme version and visual composer do you use? When this issue appeared?
Please provide more details and send an email at contact@tagdiv.com and provide wp-admin access so we can take a look, also paste a link to this topic so we can know who you are and what your issue is.

Thanks!

• This reply was modified 10 years by Alin [tagDiv].

Hello steventsakanikas,

Your problem is font related. Those symbols are placed as characters not images. It seems like the font file doesn’t load properly. You need to check if you have any errors in your console. Also if you use a child theme make sure it is set up properly.
This could also be plugin related. Try to disable them (except visual composer) and see if the problem is still there.

Thank you.

Hi cha_siu123,

Newspaper 6 is practically a new theme, the whole code was rewritten so you have do a clean update and make sure that no old files remain. Please follow this guide to upgrade to the version 6 of the theme – https://forum.tagdiv.com/how-to-update-the-theme-2/ Make full backup of your current installation – https://codex.wordpress.org/WordPress_Backups and then do a clean update, meaning that we recommend that you delete the old version of the theme before uploading the new one. Then update also the theme plugins: Visual Composer (also optional plugins Social Counter, Speed Booster if you use them). You will have to run the script that will import from database your settings, will change the shortcodes(see docs)…
Please note that the old custom modifications to the files or custom css will not work, you will have to adjust and re-add them. Unfortunately you have to re-add the widgets to your sidebars(the custom sidebars will be imported – you don’t have to create them again) as they will become inactive or doesn’t exist in version 6.

If you don’t wan to upgrade the theme to version 6 you can revert to the old version that you used, just install the previous version and all should work fine.

Thanks!

Hello pmaalouf,

Please check this without any plugins active, leave only Visual Composer active, enable lazy load animation and clear cache. It may be a JS error caused by a plugin or a conflict between them. Also check your cache plugin because people tend to leave it enabled after clearing cache and disabling other plugins.

Thank you!

Hello Dematteo,

You can try to disable all your plugins except visual composer. Sometimes plugins can create problems or conflicts. Also clear your cache and purge files if you use CDN.
If the problem is still there, provide more details so we can closer incpect the issue.
Let us know!

Thank you.

Hello,

I have checked your site and it seems you have more problems than just fonts: http://screencast.com/t/dwEvbdWIQvq
I checked your console as well and it has a number of errors that need fixing: http://screencast.com/t/2KEuqNrRw
Try to disable all plugins except visual composer and clear your cache. Maybe check minifications if you use them.

Thank you!

Hi,

Thanks Steven!

@deelauaki We recommend now Wp Super Cache(use default settings) as we made some tests and it behaved better than W3TC. Please try to clear all caches,deactivate all plugins except Visual Composer and Wp Super Cache and check again. Also you could try a different cache plugin like ZenCache like Steven suggested.

Thanks!

Hi,

Did you updated from version 4 of the theme? If you did used the old version please check this guide how to upgrade – https://forum.tagdiv.com/how-to-update-the-theme-2/
Do you have this issue only in backend? Please provide more details about this and also your site url so I can take a look. Also disable all your plugins except of Visual Composer, clear cache and purge your files if you use CDN.

Thanks!

Hello hatchet9,

The big grid were style in a such a way that if you use style 1 the iomages appear darker but if you use style 4, they are much brighter. You can see what i am talking about here: http://demo.tagdiv.com/newspaper/big-grid-4/
Switch between style 1 and 4.
You can change the grid style in visual composer http://screencast.com/t/ff8mPEdD

Thank you!

Hello EyeRock.

It is actually up to you if you want to create your own structure or edit the existing one.
You can edit the page in visual composer. Just open that specific page and edit the row to change the image: http://screencast.com/t/xnXUnKAFsCl
You can change block settings the same way.
You can read more about visual composer and block settings in our documentation:
https://forum.tagdiv.com/how-to-use-visual-composer/
https://forum.tagdiv.com/block-settings-tutorial/

I hope this helps
Thank you!

Hello vikrant,

I have checked your site and you seem to have some errors in your console: http://screencast.com/t/lGi3DN4PTm
Please check this also without any plugins active except of Visual Composer, clear cache and purge you files if you use CDN. Then disable any js/css minification (it may cause some issues).

Thank you.

Hi,

I also checked this on my side and did not found any issue with the block sort order. Please disable all your plugins except of Visual Composer, clear cache and purge your files if you use CDN, then check again if you still have this issue. I suspect it is a caching issue. Let me know how it goes!

Thanks!

Hi sesantanajr,

I have checked your site and some of your images are cropped, but they don’t have width and height, for example – http://screencast.com/t/Cmfz8ZNJUNJ it should look like this – http://screencast.com/t/uPWhut4R
Each featured image is cropped to a specific size, here you can see the thumbs used on modules – http://screencast.com/t/9xmQZoZFrGR and the code is located in td_config.php file – http://screencast.com/t/c7LeWSH7p3VK
You have to use Thumbnail Upscale and Force Regenerate Thumbnails only if you use smaller images than the thumb size on modules/block. If the images are not cropped you will have just to regenerate thumbnails – https://forum.tagdiv.com/using-the-theme-with-existing-content/
Did you modified the code? Please remove your custom modifications or try to so a clean install then check again without any plugins active, leave just Visual Composer active, clear cache and see if you still have this issue after you regenerate the thumbs.

Yesterday when I have checked your site the thumbs were cropped to the specific size. The theme doesn’t use the full size image on modules, I have just provide more details in the documentation how the theme creates the thumbnails and how to change the cropping mode if you want this.

Thanks!

Hello,

You can change the tab colors from visual composer:
http://screencast.com/t/bD0X3JqC – http://screencast.com/t/qYf6QxC5

If you mean the title of the tabs not the tabs themselves, you need to use custom css to style the H2 title of the block. You can target the h2 inside the container using child selectors and apply your styles to it.

Example:

.vc_tta-container > h2{
color:red;
background-color:green;
display:table;
padding:8px
}


If this is not what you mean, provide more details so i can better understand how to help.
Thank you.

Hi Steven,

I have checked this and before update we have made many tests using the latest version of VC. I guess you have this issue because you have used some VC elements that are changed, like you can see in the update log of Visual Composer and they appear deprecated. If you use some elements like Tabs, you will have to re-add them to your page as the VC developers have changed the classes, the design for them – http://screencast.com/t/3r1YoBw7
If this is not your issue, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look, also paste a link to this topic so we can know what your issue is.

Thanks!

Hi,

Try to remove all the custom code added to the page (ads, html areas, etc), i suspect this issue is caused by an error in the code. Also try to disable all plugins except Visual Composer and see if the issue is still there.

Thank you!